Schwab One Brokerage Account Reviews

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Likes thinkorswim and customer service but is frustrated by the risk team restricting the account after option strategies the system initially allowed.

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Finds Schwab's customer service better than anything else but wants account transfer lockdown for ACATs and wires.

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Finds Schwab customer service excellent but the lack of automatic cash sweep means money market funds must be sold, delaying stock purchases by a day.

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Funding from Wise by ACH was cancelled, so they had Schwab customer service set up a direct debit from Wise instead, which worked after filling out a form.

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Notes that buying Irish-domiciled ETFs through Schwab International requires calling the global desk and paying a per-trade fee, though they still prefer Schwab to IBKR.

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Uses Schwab for limited margin in a Roth IRA, extended-hours order entry and Zelle, while preferring Fidelity's nightly cash sweep.

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Is irritated that Schwab only automates mutual funds, forcing weekly manual ETF purchases, so keeps investments at Fidelity while doing research at Schwab.

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After a thinkorswim limit-price change turned a specified-lot sale into FIFO, a second Schwab representative called it a platform error and said they would fix it.

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Moved most of their money out because uninvested cash at Schwab earned almost nothing for years.

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Normally finds Schwab customer care fantastic but got different routing details each call and no clear answers for incoming international transfers, so never proceeded.