Topics grouped from customer reviews, with how many mention each; read the originals below.
Reddit · r/personalfinance · Jul 14, 2026
NegativeSummary of a Reddit post
They have been charged a small monthly Webull fee for years that they cannot trace; phone support left them on hold for hours and email pointed them to PayPal, where nothing showed up.
Reddit · r/Daytrading · Dec 24, 2025
NegativeSummary of a Reddit post
Extended trading hours are long, but premarket and regular-hours limit order fills are terrible, order routing is among the worst in the business, and customer service refuses to help.
Reddit · r/Bogleheads · Nov 6, 2025
NegativeSummary of a Reddit post
They tried to reach a live person at Webull about IRA questions and waited over two hours for a callback that had not come. They also found the beneficiary options limited and the service poor.
Reddit · r/fidelityinvestments · Nov 5, 2025
NegativeSummary of a Reddit post
They used Webull about two years earlier and did not like it, calling it a matter of personal preference; they give no specific complaint about fees, support or the app.
Reddit · r/Schwab · Aug 28, 2025
NegativeSummary of a Reddit post
Having used Webull alongside E*TRADE, Fidelity, tastytrade and Schwab, they rate Webull customer service as the worst of the group and say Schwab support is far better.
Reddit · r/Daytrading · Feb 20, 2025
NegativeSummary of a Reddit post
Active options positions open in a separate chart instead of on the main stock chart, which is confusing when support and resistance lines and other setups live on the stock chart.
Reddit · r/personalfinance · Aug 7, 2026
NegativeSummary of a Reddit post
They left their Webull account unused for years, found the app complicated and unintuitive, and could not close it because of a delisted stock; support tickets only got copy-pasted bot replies.
Reddit · r/personalfinance · Jul 15, 2026
NegativeSummary of a Reddit post
They signed up for Webull years ago for the free stocks, never kept using it, and welcomed the inactivity fee notice as a reason to close their account.
Reddit · r/fidelityinvestments · May 6, 2026
NegativeSummary of a Reddit post
They moved from Webull to Fidelity and came to see Webull as a scam, believing its poor order fills are a revenue source; they say buys seem to drop and sells rise right after execution.
Reddit · r/investing · Feb 17, 2026
NegativeSummary of a Reddit post
They call Webull's technology the worst they have used, saying the app gives an error that they have no funds available to trade despite a large balance, and the interface feels dated.
Reddit · r/Daytrading · Dec 25, 2025
NegativeSummary of a Reddit post
Left after a short time years ago because the platform makes its money stretching the spread and pushes market orders; Schwab executions have been better, with limit orders often filling at better prices.
Reddit · r/personalfinance · Sep 1, 2025
NegativeSummary of a Reddit post
They found Webull slow for ACH transfers, with no way to push money out via a routing number, only one linkable bank, and odd account freezes, so they recommend a real bank or Fidelity instead.
Reddit · r/investing · Aug 27, 2025
NegativeSummary of a Reddit post
They tried moving their large E*TRADE account to Webull, found the app a nightmare to use and say Webull could not complete the asset transfer, so they gave up on it.
Reddit · r/fidelityinvestments · Jan 2, 2025
NegativeSummary of a Reddit post
They find Fidelity's extended hours trading far behind Schwab, since orders only cover a single pre or post market session and expire at the close instead of lasting longer.
Of the 42 reviews with a clear verdict, 48% are positive, 19% mixed and 33% negative. The praise mentioned most is easy to use. The most common complaint is poor support.
The praise reviewers mention most: easy to use (11 reviews), low fees (4 reviews) and fast transfers (3 reviews). For example: They have used Webull for years and say the mobile app is better than the desktop version, with no other complaints about the brokerage.
The complaints reviewers mention most: poor support (5 reviews), buggy app (4 reviews) and hidden fees (2 reviews). For example: Having used Webull alongside E*TRADE, Fidelity, tastytrade and Schwab, they rate Webull customer service as the worst of the group and say Schwab support is far better.
It's how well reviewed Webull is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Brokerage. Type: Investing app and brokerage. Fees: $0 commissions on U.S. stocks, ETFs and options for self-directed accounts. Minimum: No deposit minimums.
42 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.