Rocket Money Reviews

They paid for two bill negotiations priced on a year of savings, but the bills returned to normal after a month or three, and they felt fighting Rocket Money for a fee refund was not worth it.

They used the negotiation service in the past; it lowered their bill slightly but signed them up for extra services that cost more later, and they still had to call in to cancel things themselves.

They had a bad bill negotiation outcome, could not reach Rocket Money to cancel it in time, were still charged the fee, and ended up closing their account and moving on.

They tried the app and cancelled, but Rocket Money kept their account active and kept billing them monthly; after repeated attempts they cancelled the card, and they warn others to stay away.

They were on the free tier and negotiated a bill themselves, then Rocket Money billed them claiming it had negotiated a rate. They disputed back and forth, only got a refund via their card issuer, and cancelled.

They used the bill negotiation on their internet plan, were hit with a percentage fee, then learned the unlimited data tier had been removed to get the lower rate. A refund came only after they sent proof.