Reddit · r/ynab · Jul 23, 2026
NegativeSummary of a Reddit post
Used YNAB to their satisfaction for a couple of years, but the UI changed and support became very hard to reach, paying 110 euros a year to get an AI chatbot with support hidden away.
YNAB Reviews
Budgeting app
Many customers say it changed how they handle money, with zero-based budgeting that is worth the subscription once learned.
How the signal works
The signal score
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
What people mention
Often liked
Common concerns
Topics grouped from customer reviews, with how many mention each; read the originals below.
Real customer experiences (886)
Add your reviewShowing 9 reviews mentioning poor support Show all
Reddit · r/ynab · Jun 6, 2026
NegativeSummary of a Reddit comment
Left over a year ago because YNAB's goals implementation never worked right and they were called an idiot, saying the book and original CEO were what made YNAB great.
Reddit · r/ynab · Feb 28, 2025
NegativeSummary of a Reddit comment
After six years, the sync with Revolut bank stopped working and support's response was to keep re-setting it up, so they moved to Actual Budget.
Reddit · r/ynab · Feb 7, 2025
NegativeSummary of a Reddit comment
Has used YNAB several times and let it lapse over issues; in 2025 bank transaction downloads failed, took weeks with customer service to fix, then kept disconnecting from the bank.
Reddit · r/ynab · Aug 25, 2026
NegativeSummary of a Reddit comment
Has over a decade of data in YNAB and often cannot edit targets without an error, and says support's answer was that they have too much data and should start a new budget; also tired of price increases.
Reddit · r/ynab · May 30, 2026
NegativeSummary of a Reddit comment
Says banks no longer sync for days at a time and that support, once world class, now says it cannot help; still credits YNAB with changing their relationship with money.
Reddit · r/ynab · Jul 29, 2025
NegativeSummary of a Reddit comment
Likes YNAB but won't pay for another increase because of nothing but problems keeping banks connected and having to keep contacting support.
Reddit · r/ynab · Jul 18, 2025
NegativeSummary of a Reddit comment
Says users with multiple years of entries still have website slowdowns and crashes, and that no one at YNAB seems to care enough to fix it.
Reddit · r/ynab · Feb 7, 2025
MixedSummary of a Reddit comment
Loves YNAB's principles but finds the support team bad, and does not want to pay the same price for fewer features just for living elsewhere.
Common questions about YNAB
What do customers say about YNAB?
Many customers say it changed how they handle money, with zero-based budgeting that is worth the subscription once learned. The main complaint is price increases, and quite a few moved to Actual Budget or spreadsheets. Others cite manual entry, a learning curve, bank sync gaps, and interface changes.
Is YNAB worth it?
Of the 886 reviews with a clear verdict, 55% are positive, 18% mixed and 27% negative. The praise mentioned most is easy to use. The most common complaint is poor support.
What do people like about YNAB?
The praise reviewers mention most: easy to use (9 reviews), helpful support (7 reviews) and reliable (5 reviews). For example: Used YNAB to get out of credit card debt and says the built-in interest category would have made that simpler.
What are the most common complaints about YNAB?
The complaints reviewers mention most: poor support (9 reviews) and buggy app (6 reviews). For example: Says users with multiple years of entries still have website slowdowns and crashes, and that no one at YNAB seems to care enough to fix it.
What does the signal score of 81 mean?
It's how well reviewed YNAB is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of YNAB?
Category: Budgeting app. Type: Budgeting app. Fees: $109 a year (annual plan).
Where do these YNAB reviews come from?
885 are quotes from Reddit, each linked to the original. 1 was written by customers here. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.