Reddit · r/Bogleheads · Jun 13, 2025
NegativeSummary of a Reddit comment
Found Acorns customer service could only parrot FAQ scripts while trying to leave the platform, and would not trust it with important money.
Robo-advisor
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Showing 1 review mentioning poor support Show all
Reddit · r/Bogleheads · Jun 13, 2025
NegativeSummary of a Reddit comment
Found Acorns customer service could only parrot FAQ scripts while trying to leave the platform, and would not trust it with important money.
Of the 27 reviews with a clear verdict, 11% are positive, 19% mixed and 70% negative. The most common complaint is poor support.
The complaints reviewers mention most: poor support (1 review). For example: Found Acorns customer service could only parrot FAQ scripts while trying to leave the platform, and would not trust it with important money.
It's how well reviewed Acorns is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Robo-advisor. Type: Round-up investing app. Fees: Bronze $4/mo, Silver $8/mo, Gold $12/mo. Rates & rewards: Round-Ups invest spare change; 1% IRA match on new contributions in the first year (3% with Gold); bonus investments from 450+ partner brands.
27 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.