Tax software
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Reddit · r/tax · Apr 3, 2026
NegativeSummary of a Reddit post
They filed with Cash App Taxes and had their return rejected for a missing premium tax credit form, because they could not find where to enter their health insurance 1095-A in the app despite it claiming support.
Reddit · r/tax · Apr 13, 2025
NegativeSummary of a Reddit post
They used Cash App Taxes the previous year for a joint return, but this year e-filing was rejected over the prior-year AGI even when they tried zero, leaving paper filing as the likely option.
Reddit · r/tax · Mar 12, 2026
NegativeSummary of a Reddit post
They hit a blocker entering eBay 1099-K sales at a loss in Cash App Taxes, which demands business revenue, and support only pointed them to the self-employed section; the same return worked fine on FreeTaxUSA.
Reddit · r/tax · Feb 28, 2026
NegativeSummary of a Reddit post
They tried to file a joint return with a nonresident spouse on Cash App Taxes, found no way to make the required election, and describe customer support as unhelpful.
Reddit · r/tax · Sep 28, 2025
NegativeSummary of a Reddit post
They used Cash App Taxes, which told them no state returns were needed despite work in several states, and they later received a state notice over a missing return.
Reddit · r/tax · Mar 15, 2025
NegativeSummary of a Reddit post
They filed with Cash App Taxes at the end of January and by mid-March still had no refund date, with the IRS site only saying the return was still processing, and they regret choosing it.
Reddit · r/tax · Mar 3, 2025
NegativeSummary of a Reddit comment
They tried to enter backup withholding from a brokerage 1099-B in Cash App Taxes and found no withholding field, calling it a functionality gap, so they switched to FreeTaxUSA instead.
Reddit · r/tax · Feb 1, 2025
NegativeSummary of a Reddit post
They prepared their return in Cash App Taxes with a Roth IRA contribution withdrawal from a Vanguard 1099-R, but the software did not generate the expected Form 8606 and they could not tell how to trigger it.
Of the 26 reviews with a clear verdict, 35% are positive, 35% mixed and 31% negative. The praise mentioned most is low fees. The most common complaint is poor support.
The praise reviewers mention most: low fees (6 reviews), easy to use (4 reviews) and reliable (2 reviews). For example: They recommend Cash App Taxes, formerly Credit Karma Tax, as surprisingly good and always free for filing, based on their own use of it.
The complaints reviewers mention most: poor support (2 reviews). For example: They tried to file a joint return with a nonresident spouse on Cash App Taxes, found no way to make the required election, and describe customer support as unhelpful.
It's how well reviewed Cash App Taxes is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Tax software. Type: Online tax software. Fees: Free federal and state filing.
26 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.