FreeTaxUSA

FreeTaxUSA Reviews

Tax software

Cheap and accurate for many leaving TurboTax, with free federal filing; a few missed direct imports.

94Signal
82% positive
554reviews
How the signal works
The signal score

A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.

So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.

Updated 12 NovCompare with Cash App Taxes

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What people mention

Topics grouped from customer reviews, with how many mention each; read the originals below.

Real customer experiences (554)

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Showing 92 reviews mentioning reliable Show all

Reddit · r/personalfinance · Apr 7, 2026

Positive

Summary of a Reddit comment

Three years on FreeTaxUSA; it can now handle backdoor Roth conversions with a specific help article.

Reddit · r/personalfinance · Mar 14, 2026

Positive

Summary of a Reddit comment

Paid a CPA for years while forecasting on FreeTaxUSA, and last year it was good enough to stop using the CPA.

Reddit · r/tax · Feb 22, 2026

Positive

Summary of a Reddit comment

Over five years on FreeTaxUSA without an issue even as filings grew more complex, with free federal direct deposit.

Reddit · r/tax · Feb 18, 2026

Positive

Summary of a Reddit comment

Has filed with FreeTaxUSA for three years and never had trouble getting a refund, errors, or questions about their return, even though refund-hold rules sometimes delay it.

Reddit · r/personalfinance · Feb 9, 2026

Positive

Summary of a Reddit comment

After using TurboTax since 2013, they switched to FreeTaxUSA this year when TurboTax required a newer Windows version, and had no issues at all with it.

Reddit · r/personalfinance · Feb 9, 2026

Positive

Summary of a Reddit comment

They have used FreeTaxUSA for five or six years without problems at a low cost, after leaving TurboTax because paying a high price just to file student loan interest felt wasteful.

Reddit · r/tax · Feb 5, 2026

Positive

Summary of a Reddit comment

Filed state and federal with FreeTaxUSA; both were accepted the same day and the federal refund arrived within a week.

Reddit · r/tax · Feb 2, 2026

Positive

Summary of a Reddit comment

A volunteer preparer after 20 years on TurboTax desktop found FreeTaxUSA handled a relatively complex return without a single issue.

Reddit · r/personalfinance · Feb 1, 2026

Positive

Summary of a Reddit comment

Compared TurboTax and FreeTaxUSA side by side, got exactly the same refund, and moved to FreeTaxUSA after previously paying a preparer for years.

Reddit · r/tax · Jan 22, 2026

Positive

Summary of a Reddit comment

Has used FreeTaxUSA for years with W-2s, 1099s and Schedule C, and TurboTax and FreeTaxUSA came out the same when compared.

Reddit · r/tax · Apr 16, 2025

Positive

Summary of a Reddit comment

Nearly ten years on FreeTaxUSA, finds it legitimate with no hidden fees and only mild, easy-to-skip upselling of support and audit protection.

Reddit · r/personalfinance · Apr 5, 2025

Positive

Summary of a Reddit comment

Uses it for personal and a single-member LLC return for six years without an issue.

Reddit · r/personalfinance · Apr 4, 2025

Positive

Summary of a Reddit comment

Switched from Intuit and FreeTaxUSA chewed through combined 1099 forms for a slightly more complicated return without a hitch.

Reddit · r/personalfinance · Apr 4, 2025

Positive

Summary of a Reddit comment

Used FreeTaxUSA for 13 years and it has always been the same; their mom switched when TurboTax calculated her taxes wrong.

Reddit · r/personalfinance · Apr 4, 2025

Positive

Summary of a Reddit comment

Five years, always matching TurboTax; the only downside is no brokerage auto-import.

Reddit · r/personalfinance · Feb 3, 2025

Positive

Summary of a Reddit comment

Longtime TurboTax user now in their fourth year on FreeTaxUSA, problem free, with investments, a rollover and education credits.

Reddit · r/personalfinance · Jan 23, 2025

Positive

Summary of a Reddit comment

Switched to FreeTaxUSA years ago after running it side by side with TurboTax and seeing matching results, and now relies on it alone, calling it great service.

Reddit · r/personalfinance · Jan 16, 2025

Positive

Summary of a Reddit comment

Uses FreeTaxUSA for five years; files state by hand but uses its final state tax calculation from the federal numbers as a cross-check.

Reddit · r/tax · May 17, 2026

Positive

Summary of a Reddit comment

Three-year FreeTaxUSA user, formerly on TurboTax and H&R Block, who loves it.

Reddit · r/tax · Apr 15, 2026

Positive

Summary of a Reddit comment

After TurboTax and H&R Block upsells, moved to FreeTaxUSA four years ago, which handles property sales and stock transactions.

Reddit · r/tax · Apr 12, 2026

Positive

Summary of a Reddit comment

They do a backdoor Roth conversion themselves every year and say FreeTaxUSA handles it correctly from a simple 1099-R entry, making a complex-sounding return straightforward.

Reddit · r/tax · Apr 11, 2026

Positive

Summary of a Reddit comment

FreeTaxUSA handled a forgotten capital loss carryover and insisted they enter it before moving on.

Reddit · r/tax · Apr 7, 2026

Positive

Summary of a Reddit comment

Ran a fairly complex return through TurboTax, which had bugs, then on FreeTaxUSA, which had none and matched within a dollar; they plan to use FreeTaxUSA from now on.

Reddit · r/personalfinance · Apr 7, 2026

Positive

Summary of a Reddit comment

FreeTaxUSA handled their K-1 without a problem after another tax program would not process it.

Reddit · r/tax · Apr 6, 2026

Positive

Summary of a Reddit comment

Switched from Cash App Taxes to FreeTaxUSA because it supported a document the other lacked, and found FreeTaxUSA great as well.

Reddit · r/tax · Mar 21, 2026

Positive

Summary of a Reddit comment

Switched from TaxAct to FreeTaxUSA in 2020 and has used it every year since.

Reddit · r/tax · Mar 20, 2026

Positive

Summary of a Reddit comment

Used FreeTaxUSA and cross-checked in TurboTax, always matching in the end; uses TurboTax now only for a couple of forms FreeTaxUSA lacks.

Reddit · r/tax · Mar 18, 2026

Positive

Summary of a Reddit comment

With kids, high income, many deductions, stock options and RSUs, all account types and multiple states, FreeTaxUSA handled it with ease.

Reddit · r/tax · Mar 17, 2026

Positive

Summary of a Reddit comment

Long-time H&R Block user who now files on FreeTaxUSA, which handled exotic situations such as Social Security back pay and claim-of-right credits that H&R Block would not.

Reddit · r/tax · Mar 16, 2026

Positive

Summary of a Reddit comment

First-time user who double-checked numbers with TurboTax and found them the same, annoyed they fell for TurboTax ads before.

Reddit · r/tax · Mar 15, 2026

Positive

Summary of a Reddit comment

With multiple W-2s, 1099s, a Schedule C business, a SEP and a rental K-1, finds FreeTaxUSA handles it all much better than TurboTax.

Reddit · r/tax · Mar 15, 2026

Positive

Summary of a Reddit comment

Says FreeTaxUSA works well but they checked the numbers three times before submitting.

Reddit · r/tax · Mar 15, 2026

Positive

Summary of a Reddit comment

Has used FreeTaxUSA for over ten years and never had an issue.

Reddit · r/tax · Mar 9, 2026

Positive

Summary of a Reddit comment

Has used FreeTaxUSA for years and the IRS has never complained, even though it rounds amounts to the nearest dollar.

Reddit · r/tax · Feb 24, 2026

Positive

Summary of a Reddit comment

Has used FreeTaxUSA for several years and has never found it inaccurate.

Reddit · r/tax · Feb 18, 2026

Positive

Summary of a Reddit comment

Four years with FreeTaxUSA without any issues getting a refund.

Reddit · r/tax · Feb 17, 2026

Positive

Summary of a Reddit post

They have always used FreeTaxUSA and it handled their step-son's daughter as a qualifying child for the Child Tax Credit, unlike the other tax programs they tried, which gave a much lower credit.

Reddit · r/tax · Feb 14, 2026

Positive

Summary of a Reddit comment

They have used FreeTaxUSA for six or seven years, including to help others file, with no problems, finding it more straightforward than H&R Block or TurboTax and cheaper.

Reddit · r/personalfinance · Feb 13, 2026

Positive

Summary of a Reddit comment

Did a backdoor Roth in FreeTaxUSA the past two years with no issues.

Reddit · r/personalfinance · Feb 13, 2026

Positive

Summary of a Reddit comment

Entered government-securities dividends into FreeTaxUSA with no issue and it excluded them on their California return.

Common questions about FreeTaxUSA

What do customers say about FreeTaxUSA?

Users, most of them switching from TurboTax, describe FreeTaxUSA as easy, cheap and accurate, with federal filing free and only a small state fee. It handles self-employment, rentals and investments well for many, without the constant upsells. A few missed direct imports, struggled with large stock-trade lists, or had a special situation handled wrongly.

Is FreeTaxUSA worth it?

Of the 554 reviews with a clear verdict, 82% are positive, 14% mixed and 5% negative. The praise mentioned most is easy to use. The most common complaint is buggy app.

What do people like about FreeTaxUSA?

The praise reviewers mention most: easy to use (160 reviews), low fees (146 reviews) and reliable (94 reviews). For example: First time on FreeTaxUSA with an earned income credit return was smooth and easy, with only a small state fee.

What are the most common complaints about FreeTaxUSA?

The complaints reviewers mention most: buggy app (26 reviews), poor support (6 reviews) and hidden fees (2 reviews). For example: FreeTaxUSA filled out their Form 8606 incorrectly on a backdoor Roth, so they filed with TurboTax instead.

What does the signal score of 94 mean?

It's how well reviewed FreeTaxUSA is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.

What are the specs of FreeTaxUSA?

Category: Tax software. Type: Online tax software. Fees: Federal $0; state $15.99.

Where do these FreeTaxUSA reviews come from?

554 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.