Reddit · r/personalfinance · Apr 7, 2026
PositiveSummary of a Reddit post
Three years on FreeTaxUSA; it can now handle backdoor Roth conversions with a specific help article.
FreeTaxUSA Reviews
Tax software
Cheap and accurate for many leaving TurboTax, with free federal filing; a few missed direct imports.
How the signal works ↗Updated 12 NovCompare with Cash App Taxes
What people mention
Common concerns
Topics grouped from customer reviews, with how many mention each; read the originals below.
Real customer experiences (554)
Add your reviewShowing 94 reviews mentioning reliable Show all
Reddit · r/personalfinance · Mar 14, 2026
PositiveSummary of a Reddit post
Paid a CPA for years while forecasting on FreeTaxUSA, and last year it was good enough to stop using the CPA.
Reddit · r/tax · Feb 22, 2026
PositiveSummary of a Reddit post
Over five years on FreeTaxUSA without an issue even as filings grew more complex, with free federal direct deposit.
Reddit · r/tax · Feb 18, 2026
PositiveSummary of a Reddit post
Has filed with FreeTaxUSA for three years and never had trouble getting a refund, errors, or questions about their return, even though refund-hold rules sometimes delay it.
Reddit · r/personalfinance · Feb 9, 2026
PositiveSummary of a Reddit post
After using TurboTax since 2013, they switched to FreeTaxUSA this year when TurboTax required a newer Windows version, and had no issues at all with it.
Reddit · r/personalfinance · Feb 9, 2026
PositiveSummary of a Reddit post
They have used FreeTaxUSA for five or six years without problems at a low cost, after leaving TurboTax because paying a high price just to file student loan interest felt wasteful.
Reddit · r/tax · Feb 5, 2026
PositiveSummary of a Reddit post
Filed state and federal with FreeTaxUSA; both were accepted the same day and the federal refund arrived within a week.
Reddit · r/tax · Feb 2, 2026
PositiveSummary of a Reddit post
A volunteer preparer after 20 years on TurboTax desktop found FreeTaxUSA handled a relatively complex return without a single issue.
Reddit · r/personalfinance · Feb 1, 2026
PositiveSummary of a Reddit post
Compared TurboTax and FreeTaxUSA side by side, got exactly the same refund, and moved to FreeTaxUSA after previously paying a preparer for years.
Reddit · r/tax · Jan 22, 2026
PositiveSummary of a Reddit post
Has used FreeTaxUSA for years with W-2s, 1099s and Schedule C, and TurboTax and FreeTaxUSA came out the same when compared.
Reddit · r/tax · Apr 16, 2025
PositiveSummary of a Reddit post
Nearly ten years on FreeTaxUSA, finds it legitimate with no hidden fees and only mild, easy-to-skip upselling of support and audit protection.
Reddit · r/personalfinance · Apr 5, 2025
PositiveSummary of a Reddit post
Uses it for personal and a single-member LLC return for six years without an issue.
Reddit · r/personalfinance · Apr 4, 2025
MixedSummary of a Reddit post
Fifteen years of federal filing with zero issues, fast and easy with prefilled prior-year info, but its Colorado state software flagged credits they were not eligible for.
Reddit · r/personalfinance · Apr 4, 2025
PositiveSummary of a Reddit post
Switched from Intuit and FreeTaxUSA chewed through combined 1099 forms for a slightly more complicated return without a hitch.
Reddit · r/personalfinance · Apr 4, 2025
PositiveSummary of a Reddit post
Used FreeTaxUSA for 13 years and it has always been the same; their mom switched when TurboTax calculated her taxes wrong.
Reddit · r/personalfinance · Apr 4, 2025
PositiveSummary of a Reddit post
Five years, always matching TurboTax; the only downside is no brokerage auto-import.
Reddit · r/tax · Mar 21, 2025
MixedSummary of a Reddit post
Many years with no problems on FreeTaxUSA, but this year it could not handle their return because of a PTP K-1, forcing them to use TurboTax.
Reddit · r/personalfinance · Feb 3, 2025
PositiveSummary of a Reddit post
Longtime TurboTax user now in their fourth year on FreeTaxUSA, problem free, with investments, a rollover and education credits.
Reddit · r/personalfinance · Jan 23, 2025
PositiveSummary of a Reddit post
Switched to FreeTaxUSA years ago after running it side by side with TurboTax and seeing matching results, and now relies on it alone, calling it great service.
Reddit · r/personalfinance · Jan 16, 2025
PositiveSummary of a Reddit post
Uses FreeTaxUSA for five years; files state by hand but uses its final state tax calculation from the federal numbers as a cross-check.
Reddit · r/tax · May 17, 2026
PositiveSummary of a Reddit post
Three-year FreeTaxUSA user, formerly on TurboTax and H&R Block, who loves it.
Reddit · r/tax · Apr 15, 2026
PositiveSummary of a Reddit post
After TurboTax and H&R Block upsells, moved to FreeTaxUSA four years ago, which handles property sales and stock transactions.
Reddit · r/tax · Apr 12, 2026
PositiveSummary of a Reddit post
They do a backdoor Roth conversion themselves every year and say FreeTaxUSA handles it correctly from a simple 1099-R entry, making a complex-sounding return straightforward.
Reddit · r/tax · Apr 11, 2026
PositiveSummary of a Reddit post
FreeTaxUSA handled a forgotten capital loss carryover and insisted they enter it before moving on.
Reddit · r/tax · Apr 7, 2026
PositiveSummary of a Reddit post
Ran a fairly complex return through TurboTax, which had bugs, then on FreeTaxUSA, which had none and matched within a dollar; they plan to use FreeTaxUSA from now on.
Reddit · r/personalfinance · Apr 7, 2026
PositiveSummary of a Reddit post
FreeTaxUSA handled their K-1 without a problem after another tax program would not process it.
Reddit · r/tax · Apr 6, 2026
PositiveSummary of a Reddit post
Switched from Cash App Taxes to FreeTaxUSA because it supported a document the other lacked, and found FreeTaxUSA great as well.
Reddit · r/tax · Mar 21, 2026
PositiveSummary of a Reddit post
Switched from TaxAct to FreeTaxUSA in 2020 and has used it every year since.
Reddit · r/tax · Mar 20, 2026
PositiveSummary of a Reddit post
Used FreeTaxUSA and cross-checked in TurboTax, always matching in the end; uses TurboTax now only for a couple of forms FreeTaxUSA lacks.
Reddit · r/tax · Mar 18, 2026
PositiveSummary of a Reddit post
With kids, high income, many deductions, stock options and RSUs, all account types and multiple states, FreeTaxUSA handled it with ease.
Common questions about FreeTaxUSA
What do customers say about FreeTaxUSA?
Users, most of them switching from TurboTax, describe FreeTaxUSA as easy, cheap and accurate, with federal filing free and only a small state fee. It handles self-employment, rentals and investments well for many, without the constant upsells. A few missed direct imports, struggled with large stock-trade lists, or had a special situation handled wrongly.
Is FreeTaxUSA worth it?
Of the 554 reviews with a clear verdict, 82% are positive, 14% mixed and 5% negative. The praise mentioned most is easy to use. The most common complaint is buggy app.
What do people like about FreeTaxUSA?
The praise reviewers mention most: easy to use (160 reviews), low fees (146 reviews) and reliable (94 reviews). For example: First time on FreeTaxUSA with an earned income credit return was smooth and easy, with only a small state fee.
What are the most common complaints about FreeTaxUSA?
The complaints reviewers mention most: buggy app (26 reviews), poor support (6 reviews) and hidden fees (2 reviews). For example: FreeTaxUSA filled out their Form 8606 incorrectly on a backdoor Roth, so they filed with TurboTax instead.
What does the signal score of 94 mean?
It's how well reviewed FreeTaxUSA is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of FreeTaxUSA?
Category: Tax software. Type: Online tax software. Fees: Federal $0; state $15.99.
Where do these FreeTaxUSA reviews come from?
554 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.