FreeTaxUSA

FreeTaxUSA Reviews

Tax software

Cheap and accurate for many leaving TurboTax, with free federal filing; a few missed direct imports.

94Signal
82% positive
554reviews
How the signal works
The signal score

A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.

So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.

Updated 12 NovCompare with Cash App Taxes

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What people mention

Topics grouped from customer reviews, with how many mention each; read the originals below.

Real customer experiences (554)

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Showing 8 reviews mentioning easy to use Show all

Reddit · r/tax · Mar 22, 2026

Mixed

Summary of a Reddit post

First-time user who found FreeTaxUSA easy overall, but noticed it rounds each entry separately instead of rounding after adding like items, leaving their income a couple dollars short of a hand calculation.

Reddit · r/tax · Feb 15, 2026

Mixed

Summary of a Reddit comment

Filed on FreeTaxUSA and used its beta import, which brought in interest, pension and IRA data well but got capital gains wrong; the Roth contribution from alimony was also not accepted.

Reddit · r/tax · Feb 12, 2026

Mixed

Summary of a Reddit comment

After years with TaxAct, loved FreeTaxUSA's UX and ease of use but hit a roadblock with Form 3921 for ISO exercises.

Reddit · r/personalfinance · Feb 9, 2026

Mixed

Summary of a Reddit comment

They use FreeTaxUSA for free federal filing and their state site for state, calling it clunky next to paid options but filing for free in about half an hour with a fairly simple situation.

Reddit · r/personalfinance · Jan 21, 2026

Mixed

Summary of a Reddit comment

They find FreeTaxUSA a joy for their partner's simple W-2 and 1099 return, but it repeatedly failed to guide them through their own multi-state return with K-1 forms, so they use TurboTax for that.

Reddit · r/personalfinance · Apr 5, 2025

Mixed

Summary of a Reddit comment

Needed an hour the first year for RSU income and a backdoor Roth, but liked FreeTaxUSA's simple website with clear steps better than TurboTax.

Reddit · r/tax · Mar 21, 2025

Mixed

Summary of a Reddit comment

Likes FreeTaxUSA's interface but found an issue with one form that could not be overridden, unlike in TurboTax.

Reddit · r/tax · Mar 4, 2025

Mixed

Summary of a Reddit comment

Filing with a 1099 on FreeTaxUSA and finds it much like TurboTax, though the sections are a little vaguer and they have to look up what each Schedule C section means.

Common questions about FreeTaxUSA

What do customers say about FreeTaxUSA?

Users, most of them switching from TurboTax, describe FreeTaxUSA as easy, cheap and accurate, with federal filing free and only a small state fee. It handles self-employment, rentals and investments well for many, without the constant upsells. A few missed direct imports, struggled with large stock-trade lists, or had a special situation handled wrongly.

Is FreeTaxUSA worth it?

Of the 554 reviews with a clear verdict, 82% are positive, 14% mixed and 5% negative. The praise mentioned most is easy to use. The most common complaint is buggy app.

What do people like about FreeTaxUSA?

The praise reviewers mention most: easy to use (160 reviews), low fees (146 reviews) and reliable (94 reviews). For example: First time on FreeTaxUSA with an earned income credit return was smooth and easy, with only a small state fee.

What are the most common complaints about FreeTaxUSA?

The complaints reviewers mention most: buggy app (26 reviews), poor support (6 reviews) and hidden fees (2 reviews). For example: FreeTaxUSA filled out their Form 8606 incorrectly on a backdoor Roth, so they filed with TurboTax instead.

What does the signal score of 94 mean?

It's how well reviewed FreeTaxUSA is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.

What are the specs of FreeTaxUSA?

Category: Tax software. Type: Online tax software. Fees: Federal $0; state $15.99.

Where do these FreeTaxUSA reviews come from?

554 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.