Tax software
Cheap and accurate for many leaving TurboTax, with free federal filing; a few missed direct imports.
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 5 reviews mentioning low fees Show all
Reddit · r/personalfinance · Feb 9, 2026
MixedSummary of a Reddit comment
They use FreeTaxUSA for free federal filing and their state site for state, calling it clunky next to paid options but filing for free in about half an hour with a fairly simple situation.
Reddit · r/tax · Feb 4, 2025
MixedSummary of a Reddit comment
Was charged for state by FreeTaxUSA until restarting through the IRS Free File link with a new account, after which filing was 100% free.
Reddit · r/personalfinance · Apr 7, 2026
MixedSummary of a Reddit comment
Used FreeTaxUSA for the first time; not quite as intuitive but got the job done cheaply.
Reddit · r/tax · Feb 4, 2026
MixedSummary of a Reddit comment
Ran both FreeTaxUSA and TurboTax and got the same return, except FreeTaxUSA charged a small state e-file fee.
Reddit · r/tax · Dec 5, 2024
MixedSummary of a Reddit comment
Has used FreeTaxUSA for years with no complaints; interface kind of clunky but not a real problem for the price.
Users, most of them switching from TurboTax, describe FreeTaxUSA as easy, cheap and accurate, with federal filing free and only a small state fee. It handles self-employment, rentals and investments well for many, without the constant upsells. A few missed direct imports, struggled with large stock-trade lists, or had a special situation handled wrongly.
Of the 554 reviews with a clear verdict, 82% are positive, 14% mixed and 5% negative. The praise mentioned most is easy to use. The most common complaint is buggy app.
The praise reviewers mention most: easy to use (160 reviews), low fees (146 reviews) and reliable (94 reviews). For example: First time on FreeTaxUSA with an earned income credit return was smooth and easy, with only a small state fee.
The complaints reviewers mention most: buggy app (26 reviews), poor support (6 reviews) and hidden fees (2 reviews). For example: FreeTaxUSA filled out their Form 8606 incorrectly on a backdoor Roth, so they filed with TurboTax instead.
It's how well reviewed FreeTaxUSA is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Tax software. Type: Online tax software. Fees: Federal $0; state $15.99.
554 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.