Tax software
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Reddit · r/tax · Sep 15, 2026
NegativeSummary of a Reddit post
They prepared a self-employed multi-state return in H&R Block software, but a needed form would not populate, support could not fix it, and the paid professional review turned into a full and costly preparation.
Reddit · r/hrblock · May 17, 2026
NegativeSummary of a Reddit comment
Filed a 2024 return electronically with the free service and got the refund two weeks later, but the IRS now says nothing was filed, no copy is kept in the account, and automated phone menus prevent reaching a person.
Reddit · r/tax · Apr 22, 2026
NegativeSummary of a Reddit comment
They paid for H&R Block Deluxe, only discovered much later that the return was never filed, and after hours on the phone got a refund of the fee but no explanation, records or documentation to support their claim to the IRS.
Reddit · r/tax · Apr 13, 2026
NegativeSummary of a Reddit post
They usually do their taxes in H&R Block software, but this year it pulled prior-year estimated payments into the wrong state line and double counted them. They found a manual override and say they will not use it again.
Reddit · r/tax · Apr 11, 2026
NegativeSummary of a Reddit post
They tried to claim the no-tax-on-tips deduction on the H&R Block website but the W-2 box 14 dropdown had no tips option, the deduction screen rejected them, and the chat agent did not point them to the right place.
Reddit · r/tax · Mar 31, 2026
NegativeSummary of a Reddit comment
They transmitted their return with the H&R Block software a month after the claimed Form 8962 fix, but the IRS rejected it for a missing form, leaving them waiting on yet another software update and not optimistic.
Reddit · r/tax · Mar 17, 2026
NegativeSummary of a Reddit comment
A self-employed longtime user of the H&R Block software, they were blocked from e-filing this year by a premium tax credit calculation message and expected to print and mail the return, which they saw as a waste.
Reddit · r/tax · Feb 23, 2026
NegativeSummary of a Reddit comment
They spent a lot of time re-running different number combinations in the H&R Block software to get past the Form 8962 error, found support had no idea when it would be fixed, and planned to paper file if the update failed.
Reddit · r/tax · Feb 13, 2026
NegativeSummary of a Reddit comment
They updated the H&R Block tax software expecting a fix for the Form 8962 e-file error, but the bug remained and the next promised update was a week away, leaving them considering FreeTaxUSA instead.
Reddit · r/tax · Feb 11, 2026
NegativeSummary of a Reddit post
They tried H&R Block's free 1040 filing but were forced to upgrade to Deluxe for Form 8962, charged for both federal and state plus a further fee to pay from the refund, and call it garbage for low-income filers.
Reddit · r/hrblock · Sep 28, 2025
NegativeSummary of a Reddit post
The online account no longer showed the 2022 return after a call asking about it; paper and downloaded copies existed, but the missing records raised doubts about how well important documents are kept.
Reddit · r/tax · Apr 14, 2025
NegativeSummary of a Reddit post
They filed a US return on H&R Block online from Canada and could not get a refund option that worked: no direct deposit to a Canadian bank, and the paper check option only appeared after paying the fee by card.
Reddit · r/tax · Mar 26, 2025
NegativeSummary of a Reddit comment
They imported their Coinbase crypto activity into H&R Block and it wildly overstated their net income compared to the actual taxable gains; support blamed technical glitches and told them to enter the figures manually.
Reddit · r/PortlandOR · Jul 25, 2026
NegativeSummary of a Reddit post
The software did not flag a local Portland metro SHS tax that applied once a severance package pushed income over the threshold, leading to a late-payment notice.
Reddit · r/tax · May 14, 2026
NegativeSummary of a Reddit comment
They filed online with H&R Block and found it frustrating: a tax pro had to attach their K-1, the prior-year import failed, a state health insurance item was missed, and the pro was slow to respond about a rejection.
Reddit · r/tax · Apr 4, 2026
NegativeSummary of a Reddit post
They tried H&R Block and TaxAct for a return with many 1099-INT forms and found the experience bad enough to go back to TurboTax for the year, mainly over document handling.
Reddit · r/tax · Apr 3, 2026
NegativeSummary of a Reddit post
They paid for the online H&R Block filing with a tax pro for peace of mind, then learned years later the pro never e-filed their return, leaving them with a delinquent filing and a long wait; they now use Cash App Taxes.
Reddit · r/tax · Mar 25, 2026
NegativeSummary of a Reddit post
They entered a simple single-W2 return into H&R Block's free plan, only to be told at the end they needed the paid premium version, and say they will not use H&R Block again after the upsell.
Reddit · r/tax · Feb 24, 2026
NegativeSummary of a Reddit comment
They entered all their overtime information in H&R Block and checked the box, yet the software did not give the overtime credit; running the same return through TurboTax produced a noticeably larger refund.
Reddit · r/tax · Feb 23, 2026
NegativeSummary of a Reddit comment
They hit the same Form 8962 error in H&R Block Premium with only one 1095-A, and concluded it was a software bug carried across several product versions, waiting on the next update to be able to e-file.
Reddit · r/tax · Feb 7, 2026
NegativeSummary of a Reddit comment
They are filing their own return on H&R Block and found the overtime deduction screen unclear about whether to enter the full overtime pay or only the premium portion, wishing the product explained it better.
Reddit · r/tax · Jan 19, 2026
NegativeSummary of a Reddit comment
They tried entering gig-worker tip income in H&R Block, but it showed zero because there was no box for the tip amount, while TurboTax had a dedicated screen and accepted it without trouble.
Reddit · r/tax · Jun 24, 2025
NegativeSummary of a Reddit comment
Their site shows an uploaded, signed authorization to file and a filing summary, yet the return was never filed.
Reddit · r/tax · Mar 23, 2025
NegativeSummary of a Reddit post
They filed through H&R Block the prior year and paid on time, but this year their federal e-file was rejected over a prior-year AGI mismatch, and H&R Block's own troubleshooting steps did not resolve the error.
Reddit · r/tax · Feb 15, 2025
NegativeSummary of a Reddit comment
They found the crypto auto-import in H&R Block's online filing left out cost basis, which forced them to work out all of the figures by hand instead of relying on the imported transactions.
Of the 45 reviews with a clear verdict, 27% are positive, 18% mixed and 56% negative. The praise mentioned most is easy to use. The most common complaint is buggy app.
The praise reviewers mention most: easy to use (6 reviews), low fees (4 reviews) and reliable (4 reviews). For example: Years of filing returns with it, since the first return, have always felt simple and intuitive.
The complaints reviewers mention most: buggy app (14 reviews), poor support (10 reviews) and hidden fees (4 reviews). For example: Their site shows an uploaded, signed authorization to file and a filing summary, yet the return was never filed.
It's how well reviewed H&R Block Online is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Tax software. Type: Online tax software. Fees: Free Online $0 + $0 per state (simple returns); Deluxe $65 + $49 per state; Premium $105 + $49 per state.
45 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.