H&R Block Online Reviews

Summary of a Reddit post

They prepared a self-employed multi-state return in H&R Block software, but a needed form would not populate, support could not fix it, and the paid professional review turned into a full and costly preparation.

Summary of a Reddit post

Worked fine across three or four tax seasons, but the price creeps up every year and the checkout flow constantly nudges you toward unnecessary add-ons.

Summary of a Reddit comment

Filed a 2024 return electronically with the free service and got the refund two weeks later, but the IRS now says nothing was filed, no copy is kept in the account, and automated phone menus prevent reaching a person.

Summary of a Reddit comment

They paid for H&R Block Deluxe, only discovered much later that the return was never filed, and after hours on the phone got a refund of the fee but no explanation, records or documentation to support their claim to the IRS.

Summary of a Reddit post

They usually do their taxes in H&R Block software, but this year it pulled prior-year estimated payments into the wrong state line and double counted them. They found a manual override and say they will not use it again.

Summary of a Reddit post

They tried to claim the no-tax-on-tips deduction on the H&R Block website but the W-2 box 14 dropdown had no tips option, the deduction screen rejected them, and the chat agent did not point them to the right place.

Summary of a Reddit comment

They used TurboTax for years before switching to H&R Block, which they found easier to use. The comment came in a thread comparing TurboTax Deluxe with H&R Block tax software.

Summary of a Reddit comment

They transmitted their return with the H&R Block software a month after the claimed Form 8962 fix, but the IRS rejected it for a missing form, leaving them waiting on yet another software update and not optimistic.

Summary of a Reddit comment

They have used both TurboTax and H&R Block for about 15 years and clearly prefer H&R Block, buying the Deluxe or Premium software for federal and state depending on which forms they need that year.

Summary of a Reddit comment

A self-employed longtime user of the H&R Block software, they were blocked from e-filing this year by a premium tax credit calculation message and expected to print and mail the return, which they saw as a waste.

Summary of a Reddit comment

They moved from TurboTax to H&R Block desktop software roughly fifteen years ago because it was cheaper, and still use the Deluxe plus State edition. They note that extra states are sold as add-ons.

Summary of a Reddit comment

They spent a lot of time re-running different number combinations in the H&R Block software to get past the Form 8962 error, found support had no idea when it would be fixed, and planned to paper file if the update failed.

Summary of a Reddit comment

They hit an unfixable Form 8962 error in the Deluxe software, redid the return on the website with Tax Pro Review, and got a software refund plus a filing discount; they were fairly satisfied with how support handled it.

Summary of a Reddit comment

They hit the Form 8962 e-file validation error in the H&R Block software even after the update, then worked around it by deleting the form and recalculating, after which the return was transmitted and accepted by the IRS.

Summary of a Reddit comment

They updated the H&R Block tax software expecting a fix for the Form 8962 e-file error, but the bug remained and the next promised update was a week away, leaving them considering FreeTaxUSA instead.

Summary of a Reddit comment

They filed free with H&R Block online for years, but this year had to buy the Premium tier because one needed form was no longer included free; they paid directly to avoid the fee for paying from the refund.

Summary of a Reddit post

They tried H&R Block's free 1040 filing but were forced to upgrade to Deluxe for Form 8962, charged for both federal and state plus a further fee to pay from the refund, and call it garbage for low-income filers.

Summary of a Reddit post

The online account no longer showed the 2022 return after a call asking about it; paper and downloaded copies existed, but the missing records raised doubts about how well important documents are kept.

Summary of a Reddit post

A CPA who has filed their personal 1040 with H&R Block online for years without issues, noting it lets you enter K-1 data but cannot file partnership returns, so they use another product for the business returns.

Summary of a Reddit post

They filed a US return on H&R Block online from Canada and could not get a refund option that worked: no direct deposit to a Canadian bank, and the paper check option only appeared after paying the fee by card.

Summary of a Reddit comment

They imported their Coinbase crypto activity into H&R Block and it wildly overstated their net income compared to the actual taxable gains; support blamed technical glitches and told them to enter the figures manually.

Summary of a Reddit comment

They used H&R Block Deluxe for their rentals and found the interview easy to follow, but the summary tab showed nothing calculated for rental income, which was frustrating until they worked out passive loss limits.

Summary of a Reddit post

They file with H&R Block every year without trouble, but this year the app showed a rejected return while support kept saying it was still pending, which left them confused about the status.

Summary of a Reddit post

They use H&R Block software each year and had not hit problems before, but this year its accuracy check flagged their Roth IRA contribution and showed a confusing phase-out figure they could not make sense of.

Summary of a Reddit comment

They dislike the H&R Block storefronts but find the H&R Block tax software itself quite good, pointing to the included free federal e-filings and a modest price depending on the version.

Summary of a Reddit post

The software did not flag a local Portland metro SHS tax that applied once a severance package pushed income over the threshold, leading to a late-payment notice.

Summary of a Reddit comment

They filed online with H&R Block and found it frustrating: a tax pro had to attach their K-1, the prior-year import failed, a state health insurance item was missed, and the pro was slow to respond about a rejection.

Summary of a Reddit post

They tried H&R Block and TaxAct for a return with many 1099-INT forms and found the experience bad enough to go back to TurboTax for the year, mainly over document handling.

Summary of a Reddit post

They paid for the online H&R Block filing with a tax pro for peace of mind, then learned years later the pro never e-filed their return, leaving them with a delinquent filing and a long wait; they now use Cash App Taxes.

Summary of a Reddit comment

They filed through H&R Block online and were charged an extra upcharge for adding a Schedule C for self-employment income. They add that a 1099 only needs filing if one actually exists.

Summary of a Reddit comment

They run their return through both H&R Block and TurboTax each year and got a noticeably bigger refund from H&R Block, because the itemized deduction for property taxes showed up there while TurboTax pushed the standard deduction.

Summary of a Reddit post

They entered a simple single-W2 return into H&R Block's free plan, only to be told at the end they needed the paid premium version, and say they will not use H&R Block again after the upsell.

Summary of a Reddit comment

They entered all their overtime information in H&R Block and checked the box, yet the software did not give the overtime credit; running the same return through TurboTax produced a noticeably larger refund.

Summary of a Reddit comment

They hit the same Form 8962 error in H&R Block Premium with only one 1095-A, and concluded it was a software bug carried across several product versions, waiting on the next update to be able to e-file.

Summary of a Reddit comment

They tried both TurboTax and H&R Block and found H&R Block much easier to use, since it remembers information from prior years so they only click through and update what changed, such as their job numbers.

Summary of a Reddit comment

They are filing their own return on H&R Block and found the overtime deduction screen unclear about whether to enter the full overtime pay or only the premium portion, wishing the product explained it better.

Summary of a Reddit comment

They tried entering gig-worker tip income in H&R Block, but it showed zero because there was no box for the tip amount, while TurboTax had a dedicated screen and accepted it without trouble.

Summary of a Reddit post

Years of filing returns with it, since the first return, have always felt simple and intuitive.

Summary of a Reddit comment

Their site shows an uploaded, signed authorization to file and a filing summary, yet the return was never filed.

Summary of a Reddit post

They filed through H&R Block the prior year and paid on time, but this year their federal e-file was rejected over a prior-year AGI mismatch, and H&R Block's own troubleshooting steps did not resolve the error.

Summary of a Reddit comment

They found the crypto auto-import in H&R Block's online filing left out cost basis, which forced them to work out all of the figures by hand instead of relying on the imported transactions.

Summary of a Reddit comment

A first-time landlord who bought H&R Block Premium software for their 2024 return, and found it does walk through rental property income and expenses with specific interview questions as the marketing promised.

Summary of a Reddit comment

After trying four tax websites with the same return, they liked H&R Block the best of them, even though they ultimately planned to file with FreeTaxUSA.

Summary of a Reddit comment

They prefer tax software that runs on their own computer and bought the H&R Block desktop software this year for a very low price, noting online upsells elsewhere are what make other options costly.

Summary of a Reddit comment

They have used H&R Block Deluxe software for years to file with several rental properties and say it covers everything needed, walking through Schedule E and depreciation without trouble.