Tax software
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 14 reviews mentioning buggy app Show all
Reddit · r/tax · Sep 15, 2026
NegativeSummary of a Reddit post
They prepared a self-employed multi-state return in H&R Block software, but a needed form would not populate, support could not fix it, and the paid professional review turned into a full and costly preparation.
Reddit · r/tax · Apr 13, 2026
NegativeSummary of a Reddit post
They usually do their taxes in H&R Block software, but this year it pulled prior-year estimated payments into the wrong state line and double counted them. They found a manual override and say they will not use it again.
Reddit · r/tax · Mar 31, 2026
NegativeSummary of a Reddit comment
They transmitted their return with the H&R Block software a month after the claimed Form 8962 fix, but the IRS rejected it for a missing form, leaving them waiting on yet another software update and not optimistic.
Reddit · r/tax · Mar 17, 2026
NegativeSummary of a Reddit comment
A self-employed longtime user of the H&R Block software, they were blocked from e-filing this year by a premium tax credit calculation message and expected to print and mail the return, which they saw as a waste.
Reddit · r/tax · Feb 23, 2026
NegativeSummary of a Reddit comment
They spent a lot of time re-running different number combinations in the H&R Block software to get past the Form 8962 error, found support had no idea when it would be fixed, and planned to paper file if the update failed.
Reddit · r/tax · Feb 13, 2026
MixedSummary of a Reddit comment
They hit the Form 8962 e-file validation error in the H&R Block software even after the update, then worked around it by deleting the form and recalculating, after which the return was transmitted and accepted by the IRS.
Reddit · r/tax · Feb 13, 2026
NegativeSummary of a Reddit comment
They updated the H&R Block tax software expecting a fix for the Form 8962 e-file error, but the bug remained and the next promised update was a week away, leaving them considering FreeTaxUSA instead.
Reddit · r/hrblock · Sep 28, 2025
NegativeSummary of a Reddit post
The online account no longer showed the 2022 return after a call asking about it; paper and downloaded copies existed, but the missing records raised doubts about how well important documents are kept.
Reddit · r/tax · Mar 26, 2025
NegativeSummary of a Reddit comment
They imported their Coinbase crypto activity into H&R Block and it wildly overstated their net income compared to the actual taxable gains; support blamed technical glitches and told them to enter the figures manually.
Reddit · r/tax · Mar 3, 2025
MixedSummary of a Reddit comment
They used H&R Block Deluxe for their rentals and found the interview easy to follow, but the summary tab showed nothing calculated for rental income, which was frustrating until they worked out passive loss limits.
Reddit · r/tax · May 14, 2026
NegativeSummary of a Reddit comment
They filed online with H&R Block and found it frustrating: a tax pro had to attach their K-1, the prior-year import failed, a state health insurance item was missed, and the pro was slow to respond about a rejection.
Reddit · r/tax · Feb 23, 2026
NegativeSummary of a Reddit comment
They hit the same Form 8962 error in H&R Block Premium with only one 1095-A, and concluded it was a software bug carried across several product versions, waiting on the next update to be able to e-file.
Reddit · r/tax · Jun 24, 2025
NegativeSummary of a Reddit comment
Their site shows an uploaded, signed authorization to file and a filing summary, yet the return was never filed.
Reddit · r/tax · Feb 15, 2025
NegativeSummary of a Reddit comment
They found the crypto auto-import in H&R Block's online filing left out cost basis, which forced them to work out all of the figures by hand instead of relying on the imported transactions.
Of the 45 reviews with a clear verdict, 27% are positive, 18% mixed and 56% negative. The praise mentioned most is easy to use. The most common complaint is buggy app.
The praise reviewers mention most: easy to use (6 reviews), low fees (4 reviews) and reliable (4 reviews). For example: Years of filing returns with it, since the first return, have always felt simple and intuitive.
The complaints reviewers mention most: buggy app (14 reviews), poor support (10 reviews) and hidden fees (4 reviews). For example: Their site shows an uploaded, signed authorization to file and a filing summary, yet the return was never filed.
It's how well reviewed H&R Block Online is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Tax software. Type: Online tax software. Fees: Free Online $0 + $0 per state (simple returns); Deluxe $65 + $49 per state; Premium $105 + $49 per state.
45 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.