TaxSlayer

TaxSlayer Reviews

Tax software

55Signal
8% positive
36reviews
How the signal works
The signal score

A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.

So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.

Updated 11 NovCompare with TurboTax Online

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What people mention

Topics grouped from customer reviews, with how many mention each; read the originals below.

Real customer experiences (36)

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Reddit · r/TaxSlayer · Apr 15, 2026

Negative

Summary of a Reddit post

Form validation refuses all-zero entries on an E*TRADE 1099 when no stocks were sold and all dividends were reinvested.

Reddit · r/tax · Apr 6, 2026

Negative

Summary of a Reddit post

They followed TaxSlayer's instructions and its customer service guidance on allocating a shared health plan on Form 8962, yet the IRS kept rejecting the return, and the software's behavior did not match its instructions.

Reddit · r/tax · Feb 12, 2026

Negative

Summary of a Reddit post

While helping someone with a simple W-2 return, they found TaxSlayer wanted a payment just to preview the actual federal and state forms before filing, and they went looking for a free alternative.

Reddit · r/IRS · Jun 20, 2025

Negative

Summary of a Reddit comment

Only a premium option appeared at checkout, the payment never went through, and a form was filled in wrongly even after answering no, leading to an IRS letter claiming double tax.

Reddit · r/tax · May 13, 2025

Negative

Summary of a Reddit comment

They filed through TaxSlayer and say the IRS told them their refund went to TaxSlayer to cover fees, with TaxSlayer supposed to pay them out, but they had not received anything yet.

Reddit · r/IRS · Apr 7, 2025

Negative

Summary of a Reddit post

Requires identity verification every single year across three straight tax seasons, which never happened on TurboTax.

Reddit · r/tax · Apr 17, 2026

Negative

Summary of a Reddit comment

Form 8962 information entered in the software interface does not carry cleanly into the filed form, causing multiple e-file rejections; they are filing a complaint and suggest reviewing the printed form before e-filing.

Reddit · r/tax · Apr 13, 2026

Negative

Summary of a Reddit post

They used TaxSlayer, the only free option they qualified for, for a part-year return in two states after a move, and it showed a large Maryland bill that looked wrong. They could not tell what to change in the software.

Reddit · r/tax · Apr 10, 2026

Negative

Summary of a Reddit post

Their part-year state return was rejected by TaxSlayer with a confusing error code about residency dates, and the example in the error text, written for another tax year, left them unsure what date to enter.

Reddit · r/tax · Mar 29, 2026

Negative

Summary of a Reddit comment

They could not advance past the W-2 upload in TaxSlayer because of a box 14 items error, no matter how many lines they entered, and support was closed on the weekend when they needed help.

Reddit · r/tax · Feb 16, 2026

Negative

Summary of a Reddit post

They completed a prior-year 2024 return in TaxSlayer but the software would not let them e-file it, leaving them asking whether to print and mail it instead.

Reddit · r/tax · Feb 13, 2026

Negative

Summary of a Reddit post

A decade-long TaxSlayer user who got stuck on the health insurance questions for an Essential Plan with no 1095-A, found support paywalled, disliked the price, and was ready to switch to FreeTaxUSA.

Reddit · r/tax · Jan 20, 2026

Negative

Summary of a Reddit post

They used TaxSlayer through the free file route the prior year, but when they tried again for 2025 they hit a valid-URL error and could not start their return.

Reddit · r/personalfinance · Apr 10, 2025

Negative

Summary of a Reddit post

They filed a simple W-2 return with TaxSlayer and saw the state return figure come out nearly double what they expected, even after repeatedly rechecking every number. They asked if it was a known problem.

Reddit · r/personalfinance · Apr 10, 2025

Negative

Summary of a Reddit comment

They say TaxSlayer totally messed up two of their tax years and they will not use it again, suggesting FreeTaxUSA or filling out the forms by hand instead.

Reddit · r/tax · Jan 27, 2025

Negative

Summary of a Reddit post

A nonresident alien on a J-1 visa could not register on TaxSlayer because it required a US phone number with no way to skip the field, so they used another service.

Reddit · r/tax · Apr 12, 2026

Negative

Summary of a Reddit comment

Days before the filing deadline they were still getting the invalid URL error when trying to start a 2025 return on TaxSlayer through the free file link.

Common questions about TaxSlayer

Is TaxSlayer worth it?

Of the 36 reviews with a clear verdict, 8% are positive, 44% mixed and 47% negative. The praise mentioned most is easy to use. The most common complaint is buggy app.

What do people like about TaxSlayer?

The praise reviewers mention most: easy to use (5 reviews), low fees (2 reviews) and reliable (2 reviews). For example: Useful for the last couple of years, especially because it could e-file US tax returns for an expat.

What are the most common complaints about TaxSlayer?

The complaints reviewers mention most: buggy app (7 reviews), hidden fees (4 reviews) and poor support (4 reviews). For example: Requires identity verification every single year across three straight tax seasons, which never happened on TurboTax.

What does the signal score of 55 mean?

It's how well reviewed TaxSlayer is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.

What are the specs of TaxSlayer?

Category: Tax software. Type: Online tax software. Fees: Classic $44.99, Premium $64.99, state additional; free for simple returns.

Where do these TaxSlayer reviews come from?

36 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.