Tax software
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Reddit · r/tax · Jun 9, 2026
MixedSummary of a Reddit comment
Confused by TaxAct's vague pay-later notice after filing, they were still billed by the IRS; two TaxAct phone reps explained that card payment must now be started by the taxpayer on the IRS site.
Reddit · r/tax · Mar 25, 2026
MixedSummary of a Reddit comment
They personally use TaxAct for their own filing but describe its user interface as very unique, suggesting it takes some getting used to compared with other tax software.
Reddit · r/tax · Feb 15, 2026
MixedSummary of a Reddit comment
Trusts TaxAct to calculate their return correctly and used its Stock Assistant for investment sales, but finds the manual data entry of every 1099 row very tedious and wanted software that imports better.
Reddit · r/tax · Jan 28, 2026
MixedSummary of a Reddit comment
Bought TaxAct using an affiliate link and card offer to save money, but was unhappy that the home and S-corp bundle price roughly doubled, and planned to buy earlier next year.
Reddit · r/tax · May 3, 2025
MixedSummary of a Reddit comment
They use TaxAct for business returns with depreciation and other schedules, noting it carries data through to the next year but can be a little buggy, and say it is all they have ever known.
Reddit · r/tax · Feb 9, 2025
MixedSummary of a Reddit comment
Interview prompts around a Backdoor Roth conversion led TaxAct to claim a partial IRA deduction during the phase-out after a wrong answer, a result that differed from TurboTax.
Reddit · r/personalfinance · Jan 23, 2025
MixedSummary of a Reddit comment
Filed a joint return with a self-employed spouse on TaxAct, TurboTax, H&R Block and FreeTaxUSA to compare; TaxAct matched H&R Block closely and cost less than TurboTax, but they chose FreeTaxUSA.
Reddit · r/tax · Mar 24, 2026
MixedSummary of a Reddit comment
Got the erroneous suspended-account message while filing with TaxAct; support replied that the account was not suspended and the return was transmitted to the IRS, which they took as an internal TaxAct error.
Reddit · r/tax · Jan 26, 2026
MixedSummary of a Reddit comment
Has used TaxAct for about ten years and is getting tired of it, though they like having everything in one place; considering switching to another service.
Reddit · r/tax · Jun 15, 2025
MixedSummary of a Reddit post
Used TaxAct for an extension and the return; at filing it forced Form 2210 and offered no safe harbor waiver reason. They filed anyway requesting penalty abatement and the return was accepted.
Reddit · r/personalfinance · Jan 23, 2025
MixedSummary of a Reddit comment
Has used several tax programs over the years and finds TaxAct skips some prompts, such as confirming dependents, which can drop the child tax credit, so they cross-check numbers against TurboTax before filing there.
Of the 41 reviews with a clear verdict, 17% are positive, 27% mixed and 56% negative. The praise mentioned most is easy to use. The most common complaint is poor support.
The praise reviewers mention most: easy to use (4 reviews), reliable (4 reviews) and low fees (2 reviews). For example: Enterprise edition handles multi-state returns and Forms 706 and 709 easily while letting four preparers work on returns together.
The complaints reviewers mention most: poor support (8 reviews), buggy app (7 reviews) and hidden fees (2 reviews). For example: Ran into the same state e-file signature problem with TaxAct, and support only told them to print a form from the Print Center, which did not fix it, so they expected to mail the return.
It's how well reviewed TaxAct is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Tax software. Type: Online tax software. Fees: Free federal $0.00 for W-2 or unemployment returns; Deluxe $59.99, Premier $99.99, Self-Employed $109.99, state additional.
41 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.