Reddit · r/Revolut · yesterday
Repeated promo notifications such as free Premium months, referral nudges and themed cards are annoying enough that they plan to leave once a decent alternative turns up.
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Fresh experiences from real customers, collected from Reddit, YouTube and blogs and linked to their sources.
Reddit · r/Revolut · yesterday
Repeated promo notifications such as free Premium months, referral nudges and themed cards are annoying enough that they plan to leave once a decent alternative turns up.
Reddit · r/Revolut · yesterday
After a traditional bank closed their account without explanation, the Revolut account has caused no problems at all.
Reddit · r/Revolut · yesterday
Used day to day as a secondary account funded each payday, with separate pockets for different spending areas that work well for budgeting.
Reddit · r/Revolut · yesterday
About 1.6 years in as their first digital bank, they like that a flagged transaction only needs documents or a face scan rather than a blanket suspension. They also rate the cashback and savings rate above the competition they researched.
Reddit · r/Revolut · yesterday
Called the best banking product they have used, with plentiful cards, automations, insurance and travel perks plus an intuitive app. Trust is the sticking point, because of the many blocked-account stories they keep reading.
Reddit · r/Revolut · yesterday
A full-day outage in October locked up all funds, and the app has a habit of freezing accounts over transactions it wrongly flags as suspicious. The poster still stays because no other bank matches the automations that sort their money into pockets for bills and groceries.
Reddit · r/Revolut · yesterday
Uses the Metal plan while living abroad full time and gets enough value from it. They add that for someone living at home or traveling occasionally the free account is enough.
Reddit · r/Revolut · 2 days ago
After more than seven years on Revolut, they say trading worked fine during the previous week's crash but failed without any in-app notice during the rebound, and they are leaving over reliability.
Reddit · r/Revolut · 2 days ago
Is on the Metal plan and is happy with it, citing the points they earn and the perks.
Reddit · r/Revolut · 2 days ago
Has had no mobile service for over two days after switching to Revolut and finds support very poor.
Reddit · r/Revolut · 2 days ago
Moved their mobile plan over from Vodafone and finds speeds now terrible in a rural area, planning to go back.
Reddit · r/Revolut · 2 days ago
Gets weekly emails and notifications pushing the German IBAN switch even with marketing turned off, and support first promised it would stop.
Reddit · r/Revolut · 2 days ago
Found that choosing Revolut Pay for an Uber trip switched off their Uber One benefits despite having it through a Revolut plan.
Reddit · r/Revolut · 2 days ago
Uses Revolut Pay across Wolt, Uber, WizzAir and Booking.com and says it makes RevPoints more attractive.
Reddit · r/Revolut · 2 days ago
Gets paid in a different currency, which makes a paid Revolut plan worthwhile for them. They say the value of the plans is personal and depends on how you use the account.
Reddit · r/Revolut · 2 days ago
Has used it for years but only while travelling, keeping a regular bank for everything else, and finds its support more automated than human.
Reddit · r/Revolut · 2 days ago
Shares a joint account with a spouse in France; the spouse's physical card works everywhere except automated gas stations, where payments are refused before the PIN can be entered, while the account holder's own card works.
Reddit · r/Revolut · 3 days ago
Had been happy with Revolut CFD trading for a couple of weeks, then found it down for almost three hours with a large open position they could not close. Plans to close their trading account.
Reddit · r/Revolut · 3 days ago
Finds Revolut fine as a bank but considers its trading platform very poor, and says they have filed several complaints and are preparing a formal one to the regulator.
Reddit · r/Revolut · 3 days ago
Moving their mobile number to Revolut left them without service for a day, and support only said to wait while they pass them around.
Reddit · r/Revolut · 3 days ago
Ported their number from GoMo in minutes and reports everything fine so far, saying RevPoints earned on their Metal plan cover the cost.
Reddit · r/Revolut · 3 days ago
Filed a formal complaint and Revolut admitted fault and offered a small compensation, but about a month later the money had still not arrived.
Reddit · r/Revolut · 5 days ago
Has used Revolut for years as a main account for savings and salary, with large transfers and crypto moves, and says they have never hit the problems others report.
Reddit · r/Revolut · 5 days ago
Only problem was customer service, where they dealt with an AI that pretended to be human, so they use Revolut just as a spending account with virtual cards and keep their salary elsewhere.
Reddit · r/Revolut · 5 days ago
Held a Revolut account since 2020 as a main bank but closed it after an outage left them without access to their money, with no compensation, plus earlier trouble with transfers and support.
Reddit · r/Revolut · 5 days ago
An Italian resident who used Revolut for everyday payments had the account permanently closed with no clear explanation and finds that hard to accept.
Reddit · r/Revolut · 5 days ago
Had their Revolut account scheduled for closure; the appeal failed and they were told it will close permanently without explanation, despite documented activity on the account.
Reddit · r/Revolut · 5 days ago
Found Revolut's verification scanner broken, rejecting good photos as blurry and then crashing on submission, and could not reach support by phone.
Reddit · r/Revolut · 5 days ago
Got a Revolut alert for a pending purchase they did not make, froze and deleted the card right away and started the refund process, unsure about their chances.
Reddit · r/Revolut · 5 days ago
Finds Revolut's savings account suited to parking spare cash that will be used within weeks or months.
Reddit · r/Revolut · 6 days ago
Switched their salary details to Revolut after seeing the offer, but a transfer from their partner was put on hold the same day with an investigation and requests for documents, so they changed it back the next day.
Reddit · r/Revolut · 6 days ago
Has had their salary paid into Revolut for almost two years without being blocked or closed, likes the income sorter feature and early pay, and found support good when asking for a human.
MoneyRecs · Maricel D. · 10 days ago
Used it to send money to my mom once a month. On a weekday the rate was good, and the app shows the fee and exactly what she gets before you hit send. I found out the hard way that exchanging on the weekend adds a markup on the free plan, so after that I only sent Monday to Friday. Then in month eight a transfer got held and my account was restricted for a review. I uploaded my ID and pay stubs twice. The chat kept handing me to the bot, and when I finally got a person they just said my case was with the team. Eleven days without access to my own money, then it was unlocked with no explanation. The monthly transfer goes through Wise now. I only keep a little in Revolut for when I travel.
Reddit · r/Revolut · 11 days ago
Five years with no issues, then their account would not verify their identity despite all information provided, and finds customer service futile.
Reddit · r/Revolut · 11 days ago
Used it without hassle for years, but lost money during the recent outage and found support alarming, with AI or a different agent every few messages, so closed the account.
Reddit · r/Revolut · 11 days ago
Had a small RevPoints balance and kept hitting errors when trying to redeem it for vouchers. Ended up donating the points to charity and switched off RevPoints.
Reddit · r/Revolut · 13 days ago
Had a large pile of RevPoints on their account that Revolut froze despite what they say were genuine transactions, and the accounts were closed shortly afterwards. Says a friend had the same thing happen.
Reddit · r/Revolut · 13 days ago
Could not complete the app's ID re-verification because the camera step kept freezing or failing, went through repeated support steps and a rejected complaint, and then had features restricted and closed the account.
Reddit · r/Revolut · 13 days ago
Says Revolut's app and reps could not provide the broker report needed for their yearly tax filing for two years, which led to trouble with the tax office.
Reddit · r/Revolut · 13 days ago
Says Revolut hotel bookings are marked up via Expedia and they have yet to find one worth more than about 1p per RevPoint versus a standard Expedia rate with cashback.
Reddit · r/Revolut · 14 days ago
Converts RevPoints to Avios to fly out of London City Airport several times a year since getting Revolut Ultra and finds them absolutely worth their value.
Reddit · r/personalfinance · 15 days ago
They have sent money to family monthly through Western Union for about ten years and say they have never had any issues or been questioned about the transfers.
Reddit · r/Revolut · 15 days ago
After a week with support and four security calls, Revolut called the police on them, who questioned them despite support saying everything was fine.
Reddit · r/Revolut · 15 days ago
Says Revolut has ruled in their favour in a chargeback even after the merchant disputed it, though it took a couple of months.
Reddit · r/Cambly · 16 days ago
Used it to move USD pay into a Mexican bank account as pesos and received funds within about 15 minutes, much faster than Stripe's three days, though Stripe has a slightly lower fee and better conversion rate.
Reddit · r/Revolut · 16 days ago
Uses Wise as their main account and has been with it for eight-plus years without an issue, keeping Revolut only for its joint account feature.
Reddit · r/Revolut · 16 days ago
Freelance designer who used Revolut to issue invoices and accept payments and was locked out of their money for a second time in a month by outages, so is leaving.
Reddit · r/Revolut · 16 days ago
After ten years of heavy use and paid membership, is considering leaving because outages locked them out of the account twice a month.
Reddit · r/Revolut · 16 days ago
During an outage could enter their email but got Something went wrong after the PIN or face check, and the identity photo upload stuck, which they call unacceptable for a banking app.
Reddit · r/Revolut · 16 days ago
Was asked for their source of income, submitted it promptly and then heard nothing more after a review email; the account is still open and working.
Reddit · r/Revolut · 16 days ago
Has used Revolut for years without an issue while regularly trading crypto, though the account-closure stories in the thread have them planning to move funds out.
Reddit · r/Revolut · 16 days ago
Support chat converted their RevPoints into money as a one-time goodwill gesture.
Reddit · r/Revolut · 16 days ago
Uses the Premium plan and finds that its bundled subscriptions more than pay for the fee, making it the sweet spot.
Reddit · r/Revolut · 17 days ago
Main bank since 18 or 19; has been asked for proof many times and it was solved easily and fast, with crypto and large transactions and no complaints.
Reddit · r/Revolut · 17 days ago
Used it just like a careful ordinary customer and their account has been restricted for over two months.
Reddit · r/Revolut · 17 days ago
Was asked for proof of employment and pay stubs after a check, supplied them and never heard from Revolut again.
Reddit · r/Revolut · 17 days ago
Tried a transaction from a Revolut trading account and the money never came out, twice in a week, with the live agent only promising a fix within 24-48 hours.
Reddit · r/Revolut · 17 days ago
Says Revolut blocked their account without sharing any info, restricted their own money while closing it, and kept asking for new bank details to delay the payout, with poor AI-driven support.
Reddit · r/Revolut · 17 days ago
Contacted in-app support and had RevPoints reversed back to money once, as a goodwill gesture.
Reddit · r/Revolut · 18 days ago
Has only topped up through Apple Pay for years and never had a problem.
Reddit · r/Revolut · 18 days ago
Gambling winnings withdrawal was sent back by Revolut; after sending proof and everything requested the account was blocked and scheduled for deletion.
Reddit · r/Revolut · 18 days ago
Got flagged once, provided evidence, and it was settled and approved in about 30 minutes, with multiple five-figure transactions otherwise going through without issue.
Reddit · r/Revolut · 18 days ago
Left Revolut a few months ago, tired of constant referral nagging and app issues.
Reddit · r/Revolut · 18 days ago
An ordinary salaried person with no issues at other banks had their account closed after a simple debit-card top-up through Apple Pay.
Reddit · r/Revolut · 18 days ago
Had their account closed forever over one transaction to a friend, and finds support bad.
Reddit · r/Revolut · 18 days ago
Bought a house using Revolut and uses it as an everyday bank for years, with only occasional hour-long blocks on large transfers.
Reddit · r/Revolut · 18 days ago
Has transferred large amounts in crypto, stocks and to and from banks, been investigated twice, and found that supplying what Revolut asked for sorted it.
Reddit · r/Revolut · 18 days ago
Account was restricted for several days; support first called it a routine security review, then a specialist-team escalation, with no timeframe given for regaining access.
Reddit · r/Revolut · 19 days ago
Had their account soft banned, with transactions failing though they could still add funds, with no explanation.
Reddit · r/Revolut · 19 days ago
Their legitimate long-running Italian e-commerce business had its Revolut merchant account closed within two hours with no reason or explanation, and found customer service embarrassing.
Reddit · r/Revolut · 20 days ago
Uses both Monzo and Revolut and found Revolut woefully unprepared for the outage, while Monzo's contingency plan kept their direct debits and card payments working.
Reddit · r/Revolut · 20 days ago
When first routing their salary to Revolut in France they were asked for evidence, sent a payslip and the process was completed within the hour without the account being locked.
Reddit · r/Revolut · 20 days ago
Has used Revolut for years, now a UK bank so their money is protected, with no issues.
Reddit · r/Revolut · 20 days ago
Says Revolut helped them when their traditional bank locked them out of their accounts for over a week, and in four years Revolut has never locked them; still advises splitting between banks.
Reddit · r/Revolut · 20 days ago
Says they have been locked out of their Revolut account for weeks and that Revolut support has been no help.
Reddit · r/Revolut · 20 days ago
Says that each time they needed Revolut's customer service they were fairly impressed by it.
Reddit · r/Revolut · 20 days ago
Uses Revolut as their main bank in Poland with PKO BP as a secondary, with no problems for six years.
Reddit · r/Revolut · 20 days ago
Says Revolut is now having problems almost daily and threatening to restrict their account for no reason.
Reddit · r/Revolut · 20 days ago
Revolut customer since 2019 on the Metal plan with no problems, praising the app, instant transfers and travel features, but advises keeping a second bank for outages.
Reddit · r/Revolut · 21 days ago
Paying Premium customer for three years whose personal account holding savings was blocked without warning, leaving them without access for over a week.
Reddit · r/Revolut · 21 days ago
A standard check on their UK account took three months, ending with conflicting messages and the account restored, so they are removing their funds.
Reddit · r/Revolut · 21 days ago
During an outage Revolut charged them about nine times for the same transaction two days later.
Reddit · r/Revolut · 21 days ago
Has used Revolut since 2018 and even received their salary there without ever getting a source-of-funds check.
Reddit · r/Revolut · 21 days ago
Account restricted and then permanently closed over small friend transfers for a Christmas gathering, even after all the friends signed a document explaining it.
Reddit · r/Revolut · 21 days ago
In a constant back and forth with Revolut about a restricted account, unable to take money out of savings and even struggling to afford food or petrol, with no reason given.
Reddit · r/Revolut · 21 days ago
On holiday in India they were left without income during the outage, and payments authorized multiple times still await refunds that Revolut says depend on the beneficiaries.
Reddit · r/Revolut · 21 days ago
Revolut began demanding a lot of documents on a three-year-old business account, leaving them in an AI-reviewed verification loop, so they are moving to a local bank.
Reddit · r/Revolut · 21 days ago
Has used Revolut since 2020 as their main bank for their UK paycheck and reports not a single issue since.
Reddit · r/Revolut · 22 days ago
Charged ten hours after a refused payment during an outage and refunded the next day after complaining to support; had moved their money elsewhere in the meantime.
Reddit · r/Revolut · 22 days ago
Revolut froze their business account over a small transaction and now wants to hold funds 90 days to prevent chargebacks despite no chargebacks ever.
Reddit · r/Revolut · 22 days ago
After only requesting an address update and sending a signed rental agreement, their account was restricted, with no card use or transfers and generic support replies without estimates.
Reddit · r/Revolut · 22 days ago
Uses Revolut as their main bank and says all payments at shops, gas stations and restaurants went through during the outage, just charged slightly later.
Reddit · r/Revolut · 22 days ago
Their Revolut card worked normally throughout the outage, with only a delayed-payment notice hours later.
Reddit · r/Revolut · 22 days ago
Has had the account frozen twice and now only uses Revolut to buy things online without exposing their main bank, sending the exact amount needed.
Reddit · r/Revolut · 22 days ago
When their ABN AMRO bank had an outage nobody could pay in stores but Revolut worked, and they still prefer Revolut each day.
Reddit · r/Revolut · 23 days ago
Revolut generated a glitched savings statement that wrongly showed large savings, which led to their hardship grant being declined with no reapplication for six months.
Reddit · r/Revolut · 23 days ago
Was charged for a failed in-store payment after waiting for someone to bring them money, and says the app failed them.
Reddit · r/Revolut · 23 days ago
Revolut restricted their account with all their savings, first citing an investigation until the 16th, then closing the support conversation without explanation, and on Ultra a callback just gave the same generic AI answer.
Reddit · r/Revolut · 23 days ago
Account restricted on 4 October and still under review, with their wife's and multiple business accounts also restricted, and a formal complaint answered only with a generic reply.
Reddit · r/Revolut · 23 days ago
Client since 2017 with no issues until Revolut suddenly began investigating a few transfers to a friend from a year earlier.
Reddit · r/Revolut · 23 days ago
As an Ultra user who used the personal account for business payments, had it closed, and says it took over a year and a half to get their money back.
Reddit · r/Revolut · 23 days ago
Has used Revolut for eight years with no problems until a one-day outage, which also hit other banks.
Reddit · r/Revolut · 23 days ago
Says Revolut made them jump through far too many hoops just to deposit their income.
Reddit · r/Revolut · 23 days ago
As an expat, got their first loan to buy property abroad thanks to Revolut and says it changed the game, despite some issues with the company.
Reddit · r/Revolut · 24 days ago
Revolut offered only a small sum for giving a stranger with the same name access to their full account while locking them out, so they went to the ombudsman.
Reddit · r/Revolut · 24 days ago
A large transfer got stuck somewhere while Wise kept saying it arrived, and after a long complaint they offered a small compensation and the money came back four months later.
Reddit · r/Revolut · 24 days ago
During an outage, the Revolut app did not work while all their trip money was on it and they were in Malta.
Reddit · r/Revolut · 24 days ago
During an outage, a grocery payment was cancelled at the shop, which was embarrassing.
Reddit · r/Revolut · 24 days ago
Has sent and received a lot of crypto money through Revolut without trouble.
Reddit · r/Revolut · 24 days ago
Found Ultra travel insurance does not kick in unless 75% of a holiday is paid through Revolut, making it a useless perk for them.
Reddit · r/Revolut · 24 days ago
A supermarket payment that appeared to fail was charged seven hours later during an outage, even though they had paid with cash in the store.
Reddit · r/Revolut · 24 days ago
Super happy with Revolut for eight years, as is half their family, who are prepared with cash and a backup card for outages.
Reddit · r/Revolut · 24 days ago
During an outage in Japan could not buy a train ticket to the airport and was saved only by a backup card and cash.
Reddit · r/Revolut · 24 days ago
During a Revolut outage their only card was declined for the bus and they could not reach live chat, forcing a six-mile walk home in the cold.
Reddit · r/Revolut · 24 days ago
Found out about a Revolut outage on the way to an urgent medical appointment, could not pay for transport or the appointment, and has filed a formal complaint.
Reddit · r/Revolut · 24 days ago
Switched to Revolut almost a decade ago because their German and Hungarian basic accounts could not pay abroad without fees, and has had no issues since.
Reddit · r/Revolut · 24 days ago
Calls Revolut a godsend as a foreigner in the UK and frequent traveller, but was almost stranded in Nepal during the outage and is less of a fan now.
Reddit · r/Revolut · 24 days ago
During the outage in Vietnam, could not pay a lunch bill or book a ride with the Revolut card, with the app only showing a transaction limit error and support messages also failing.
Reddit · r/Revolut · 24 days ago
Moved all their cash into Revolut the morning of an outage and had zero access to their own money, and says an earlier transfer took over eight days.