Reddit · r/personalfinance · 5 days ago
They have used E*TRADE for over two decades with no problems, finding support responsive and accurate the few times they needed it, and they handle most things in the app or on a laptop.
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Fresh experiences from real customers, collected from Reddit, YouTube and blogs and linked to their sources.
Reddit · r/personalfinance · 6 days ago
They opened an E*TRADE account for a sign-up bonus, had trouble logging in, and found the support agent they called very helpful. They received the bonus afterward.
Reddit · r/personalfinance · 6 days ago
They had never needed customer service until opening E*TRADE, where verification problems and an unverifiable phone number meant a long wait for manual review before getting online access. They say it is fine now.
Reddit · r/fidelityinvestments · 7 days ago
Trades on Fidelity and reports lags, glitches, loading issues and sell orders not filling even when the bid fell below the limit. Calls the platform a big piece of trash for active trading and says he would not use it.
Reddit · r/fidelityinvestments · 7 days ago
Says Fidelity sometimes rejects a second market order for the same stock submitted right after the first because it is too similar to the last one, and that it has been like this for years.
Reddit · r/fidelityinvestments · 8 days ago
They call Fidelity Baskets horrible because some of their positions are stuck in limbo. They were told the engineering team would take about a week to respond.
Reddit · r/TheRaceTo10Million · 10 days ago
A partial transfer out to Robinhood did not work and a call to E*Trade could not explain why; they also believe its margin rate is higher than rivals'.
Reddit · r/fidelityinvestments · 11 days ago
Moved over from Ameriprise intending to self-manage and found the free advisor calls steered toward paid management and skipped their agenda, though the transfer help was good.
Reddit · r/fidelityinvestments · 12 days ago
Meets a free Fidelity advisor about once a year as a DIY investor; the team respects that and has never been pushy.
Reddit · r/investing · 12 days ago
Chose Fidelity to move their Roth from E-Trade and says they are very glad they did.
Reddit · r/fidelityinvestments · 13 days ago
Long-time Fidelity customer who does not use its management services and meets the free advisor twice a year; finds him helpful and not pushy about selling anything.
Reddit · r/fidelityinvestments · 13 days ago
Says the Fidelity advisor pushed hard to move their 401k into a managed account for a larger fee and kept calling afterwards, leaving a poor impression.
Reddit · r/investing · 13 days ago
Has a Roth with Fidelity and Robinhood; says Fidelity is great but its only real benefit for them has been being able to call someone, and they have called just once in eight years.
Reddit · r/investing · 13 days ago
Keeps all tax-advantaged accounts at Fidelity and a brokerage at E-Trade, saying E-Trade has the best interface but Fidelity's customer service is far better and it would be the one choice.
Reddit · r/investing · 13 days ago
Recently moved from Robinhood to Fidelity, finding Robinhood's UI much better and still using its app, but preferring Fidelity for its wide range of fund options.
Reddit · r/investing · 13 days ago
Praises Fidelity for international markets, fractional shares, good support and a decently good UI, saying it now handles most of their banking for functional purposes.
Reddit · r/investing · 13 days ago
Consolidated everything to Fidelity, finding Schwab fine but liking Fidelity's interface better.
Reddit · r/investing · 13 days ago
Has used all three of Fidelity, Robinhood and Schwab and rates Fidelity by far the best, loving its UI, low and no cost funds, customer support and ease of setting things up.
Reddit · r/investing · 14 days ago
A former dedicated Schwab user who now finds Fidelity just better, citing cash swept into higher-yield T-bill equivalents and full dollar-amount limit orders, while saying Schwab representatives are smarter.
Reddit · r/investing · 14 days ago
Uses both Schwab and Fidelity and finds Schwab's interface better, since Fidelity needs several refreshes after a trade and lacks a combined account summary with allocation percentages, though Fidelity automatically invests cash.
Reddit · r/investing · 14 days ago
Uses both Schwab and Fidelity and finds Fidelity edges ahead in UI experience and total package, being low friction and powerful once learned, with everything from fractional stocks to T-bills, Roths, 401ks and HSA in one place.
Reddit · r/fidelityinvestments · 16 days ago
Switched to Robinhood six months ago and finds support fine: a requested call comes within a minute and the rep is helpful.
Reddit · r/Schwab · 18 days ago
Notes that buying Irish-domiciled ETFs through Schwab International requires calling the global desk and paying a per-trade fee, though they still prefer Schwab to IBKR.
Reddit · r/Schwab · 18 days ago
Could not get the global desk's per-trade fee waived even as a private client and found it ridiculous.