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Fresh experiences from real customers, collected from Reddit, YouTube and blogs and linked to their sources.

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RevolutPositive

Reddit · r/Revolut · yesterday

About 1.6 years in as their first digital bank, they like that a flagged transaction only needs documents or a face scan rather than a blanket suspension. They also rate the cashback and savings rate above the competition they researched.

RevolutMixed

Reddit · r/Revolut · yesterday

Called the best banking product they have used, with plentiful cards, automations, insurance and travel perks plus an intuitive app. Trust is the sticking point, because of the many blocked-account stories they keep reading.

RevolutMixed

Reddit · r/Revolut · yesterday

A full-day outage in October locked up all funds, and the app has a habit of freezing accounts over transactions it wrongly flags as suspicious. The poster still stays because no other bank matches the automations that sort their money into pockets for bills and groceries.

RevolutNegative

Reddit · r/Revolut · 2 days ago

Shares a joint account with a spouse in France; the spouse's physical card works everywhere except automated gas stations, where payments are refused before the PIN can be entered, while the account holder's own card works.

RevolutNegative

MoneyRecs · Maricel D. · 10 days ago

Used it to send money to my mom once a month. On a weekday the rate was good, and the app shows the fee and exactly what she gets before you hit send. I found out the hard way that exchanging on the weekend adds a markup on the free plan, so after that I only sent Monday to Friday. Then in month eight a transfer got held and my account was restricted for a review. I uploaded my ID and pay stubs twice. The chat kept handing me to the bot, and when I finally got a person they just said my case was with the team. Eleven days without access to my own money, then it was unlocked with no explanation. The monthly transfer goes through Wise now. I only keep a little in Revolut for when I travel.

XoomPositive

Reddit · r/Cambly · 16 days ago

Used it to move USD pay into a Mexican bank account as pesos and received funds within about 15 minutes, much faster than Stripe's three days, though Stripe has a slightly lower fee and better conversion rate.

RevolutNegative

Reddit · r/Revolut · 23 days ago

Revolut restricted their account with all their savings, first citing an investigation until the 16th, then closing the support conversation without explanation, and on Ultra a callback just gave the same generic AI answer.

WisePositive

Reddit · r/personalfinance · 30 days ago

Has sent a lot of money from the US to Canada through Wise for a car and a house with no problems and the best exchange rates, though one final transfer had to wait a month because of a maximum within a 3-month period.

WorldRemitNegative

Reddit · r/Philippines_Expats · 44 days ago

Transfer to their own bank account for hospital bills went through next day for one part, but a second one stalled for six days with changing answers from support, then was cancelled for late documents, with a refund promised in 7-10 days.