Reddit · r/Banking · Jul 13, 2025
MixedSummary of a Reddit comment
Easy 95% of the time but could not help with cashier's checks, notarizing or savings bond deposits.
Savings
Most customers are long-time customers who like the app, buckets, lack of fees and ATM fee reimbursement, and many praise the customer service.
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 4 reviews mentioning poor support Show all
Reddit · r/Banking · Jul 13, 2025
MixedSummary of a Reddit comment
Easy 95% of the time but could not help with cashier's checks, notarizing or savings bond deposits.
Reddit · r/personalfinance · Mar 28, 2021
MixedSummary of a Reddit comment
Withdrawing a large amount of cash was cumbersome with ATM limits.
Reddit · r/personalfinance · Sep 2, 2017
MixedSummary of a Reddit comment
Likes Ally but the money market card was denied at a non-Ally ATM on a trip.
Reddit · r/personalfinance · Jul 8, 2021
MixedSummary of a Reddit comment
Great for years but there is no branch for large withdrawals or cashier's checks.
Most customers are long-time customers who like the app, buckets, lack of fees and ATM fee reimbursement, and many praise the customer service. Some report accounts locked or frozen with slow, frustrating support. A few found rates lower than competitors or missed having cash deposits and branches.
Of the 170 reviews with a clear verdict, 70% are positive, 10% mixed and 20% negative. The most common complaint is poor support.
The complaints reviewers mention most: poor support (7 reviews). For example: Reported unauthorized wire within five minutes but was bounced around for two hours before the recall was sent.
It's how well reviewed Ally Savings Account is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Savings. Type: Online high-yield savings account. Fees: No monthly maintenance fees. Rates & rewards: 3.20% APY across all balance tiers (as of Nov 5, 2026; variable). Minimum: No minimum balance.
170 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.