Savings
How the signal works ↗Updated 9 NovCompare with Capital One 360 Performance Savings
Topics grouped from customer reviews, with how many mention each; read the originals below.
Reddit · r/personalfinance · Nov 7, 2026
MixedSummary of a Reddit post
They opened a CIT HYSA for its high promotional-era rate, but it gradually dropped, so they moved to Fidelity Cash Management. They never needed customer service and found everything straightforward online.
Reddit · r/personalfinance · Oct 13, 2026
MixedSummary of a Reddit post
Their CIT HYSA rate dropped well below the level it started at, but when they tried to transfer out the balance the app offered a higher retention rate, which they accepted.
Reddit · r/personalfinance · Oct 13, 2026
MixedSummary of a Reddit post
They have been a CIT customer since 2023 and say a retention rate boost appears when they try to transfer a large amount out, though each boost is limited-time and their latest one lasted 12 months.
Reddit · r/personalfinance · Oct 13, 2026
MixedSummary of a Reddit post
They hold a CIT Platinum HYSA and mention periodic promo boosts for new and existing customers, but say getting a boost applied to an existing account is a hassle that required calling in.
Reddit · r/personalfinance · Oct 7, 2026
MixedSummary of a Reddit post
They call the CIT HYSA fine overall but warn the rate drops without notice, falling by more than a percentage point for them. CIT did boost their APY for a year when they tried moving the money out.
Reddit · r/Banking · Aug 24, 2026
MixedSummary of a Reddit post
They use CIT Bank alongside two other online banks for savings and think CIT offers a bonus rate tied to deposit size, but dislike that it relies on SMS for two-factor login.
Reddit · r/personalfinance · Jul 10, 2026
MixedSummary of a Reddit post
Their CIT Bank savings rate has drifted down, and although CIT is advertising a higher rate they have not bothered to call and ask for it, since chasing rates is not worth the hassle to them.
Reddit · r/personalfinance · May 7, 2026
NegativeSummary of a Reddit post
They applied for a CIT Bank high yield savings account and were rejected, even after updating their ID and reapplying, and customer service only gave generic answers without a real reason.
Reddit · r/Banking · Apr 21, 2026
MixedSummary of a Reddit post
They opened a CIT HYSA and funded it by transfer, but the account was closed the next day over a fraud suspicion and the transfer was held for weeks. After escalating, the account was reopened and the funds restored.
Reddit · r/Banking · Feb 4, 2026
MixedSummary of a Reddit post
They find the CIT HYSA rate decent but say the app and website go down every few months and lock them out. During one outage a representative confirmed the site was down, and they considered switching.
Reddit · r/Banking · Mar 7, 2025
PositiveSummary of a Reddit post
Holds a CIT Platinum Savings account and, when they tried to move a large sum out, was offered a higher rate for twelve months with no strings they could spot, leaving them wondering what the catch was.
Reddit · r/Banking · Feb 13, 2025
MixedSummary of a Reddit post
They enjoyed the CIT HYSA but kept hitting login glitches, with the verification step showing other phone numbers and needing several attempts to sign in. They eventually withdrew everything.
Reddit · r/personalfinance · Dec 7, 2024
MixedSummary of a Reddit post
They have kept a CIT HYSA as an emergency fund for a long time with no issues on deposits, but a larger outgoing transfer kept redirecting to a promo-rate offer page, so they had to split it into smaller transfers.
Reddit · r/Banking · Aug 24, 2026
NegativeSummary of a Reddit post
They applied for a CIT Bank Platinum Savings account because of its rate and 2FA options, but the application was rejected. They ended up opening a different bank's savings account instead.
Reddit · r/personalfinance · Jan 13, 2026
PositiveSummary of a Reddit post
They call their CIT HYSA a great experience and reassured another user who was worried that a new deposit showed a zero available balance.
Of the 15 reviews with a clear verdict, 13% are positive, 73% mixed and 13% negative. The praise mentioned most is good rate. The most common complaint is rate dropped.
The praise reviewers mention most: good rate (5 reviews), easy to use (1 review) and reliable (1 review). For example: Holds a CIT Platinum Savings account and, when they tried to move a large sum out, was offered a higher rate for twelve months with no strings they could spot, leaving them wondering what the catch was.
The complaints reviewers mention most: rate dropped (4 reviews), buggy app (3 reviews) and account frozen (1 review).
It's how well reviewed CIT Platinum Savings is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Savings. Type: Online tiered savings account. Fees: No account opening or monthly service fees. Rates & rewards: 3.75% APY on balances of $5,000 or more, 0.25% below, as of 2026-10-29. Minimum: $100 to open.
15 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.