FreeTaxUSA Reviews

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Switched this year, finding FreeTaxUSA easy, much cheaper and with no hidden fees at checkout.

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Used TurboTax for a decade until prices got ridiculous, now three years on FreeTaxUSA and very happy.

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With TurboTax fees and subscriptions they would have had no refund left, but FreeTaxUSA gave money back with an easy UI.

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Two years on FreeTaxUSA for themselves and clients; really easy with plenty of help and a small state fee.

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Using an AI to verify a FreeTaxUSA return found an NIIT calculation oddity, an AI error and their own entry mistake.

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FreeTaxUSA cannot handle wash sales exceeding the total loss, which TurboTax handles by marking the excess as gain.

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A multi-decade TurboTax user who switched to FreeTaxUSA this year and is very happy, buying all the extra options offered and still paying noticeably less than with TurboTax.

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They hit glitches on a California nonresident return in FreeTaxUSA and support insisted the result was right, so they switched to TurboTax. They did get a fast refund from FreeTaxUSA and may return when their taxes are simpler.

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They moved from TurboTax to FreeTaxUSA about four years ago when no free TurboTax version was available, and find it cheaper with support that is easy to contact and reasonably priced.

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Three years on FreeTaxUSA; it can now handle backdoor Roth conversions with a specific help article.

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Moved from TurboTax and TaxAct when both started charging; FreeTaxUSA is as easy and even filed an amended return online quickly.

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First-time user who skipped state e-file and filed Colorado free on the state site, for total cost zero.

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They used paid TaxAct for years expecting a better product, then switched to FreeTaxUSA this year and loved it, including handling a business-income carryforward entry.

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Moved to FreeTaxUSA after a TaxAct problem and a higher TurboTax price; found the process easy with no issues, and the return was accepted afterward.

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Found FreeTaxUSA the only place with wizards to complete older unfiled tax years, and was happy to switch from H&R Block for the ease.

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They switched to FreeTaxUSA after years with another service and found it very easy, with document uploads, a nice interface, helpful tooltips and a flag-and-review feature before submitting that works well.

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Super happy with FreeTaxUSA last year, but this year AMT from ISOs and a capped charitable donation were unsupported and support told them to use other software.

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Finds it super easy to pick up from last year with FreeTaxUSA: just log in if you used it the previous year.

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First year on FreeTaxUSA after about three decades of TurboTax; ran both side by side and found TurboTax seemed to make things more complicated.

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Switched two years ago and finds FreeTaxUSA much simpler and easier to follow than TurboTax or H&R Block.

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First-time user who found FreeTaxUSA easy overall, but noticed it rounds each entry separately instead of rounding after adding like items, leaving their income a couple dollars short of a hand calculation.

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Switched from TurboTax and paid for FreeTaxUSA's low-cost support tier in the first year; got quick, clear answers even on ESPP basis questions, and a much lower total price.

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Switched from decades of TurboTax last year with no complaints; very easy, free federal with no hidden expenses.

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Used H&R Block for years, and FreeTaxUSA cost a small amount, better than their past spending and better than TurboTax.

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Switched after fifteen years of TurboTax, got the same results on a simple return, and FreeTaxUSA was cheaper.

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Saved a lot switching from TurboTax but found chat support lacking about a rejected AGI, even ghosted once.

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Second year on FreeTaxUSA after H&R Block free wanted to charge for Schedule B; easy with a few more forms.

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Ran the same return through FreeTaxUSA after a large H&R Block bill, got the same federal and state values, and paid a tenth of the price.

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The Fidelity consolidated 1099 import produced weird entries that had to be manually corrected; everything else was fine.

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Filing for themselves and a partner on FreeTaxUSA saved a lot versus other filers and is just following prompts.

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Several years on FreeTaxUSA, easier and a fraction of the cost of TurboTax including state.

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Gave FreeTaxUSA a trial spin after TurboTax and was done in about an hour; really easy and even enjoyable.

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Switched from TaxAct and liked the document import, though the Fidelity combined document had issues, and saved about a hundred dollars.

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Switched after long on TurboTax; imported last year's PDF and finished a family member's return in about 15 minutes.

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Switched from years on TurboTax, annoyed they did not switch sooner; super simple and about a small total for federal and state with the deluxe option.

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Paid a CPA for years while forecasting on FreeTaxUSA, and last year it was good enough to stop using the CPA.

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Left TurboTax for FreeTaxUSA after fees and bait-and-switch; free federal, a small state fee, and an easy hands-off wizard.

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Compared TurboTax and FreeTaxUSA, found TurboTax charged many fees, and filed with FreeTaxUSA, which had minimal fees.

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They used FreeTaxUSA for the first time for a joint return with multiple 1099s, an HSA and capital gains, found it straightforward, and say it saved time versus doing everything by hand and mailing.

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FreeTaxUSA suggests a net investment income tax figure but does not recalculate it if earlier inputs change, which led to a small error.

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FreeTaxUSA's stock/1099 upload only picked up interest from a consolidated 1099, though results otherwise nearly matched TurboTax.

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First-year FreeTaxUSA user who says the program works well but that its state refund estimate was far higher than what the state actually paid, so the summary numbers were unreliable for them.

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Over five years on FreeTaxUSA without an issue even as filings grew more complex, with free federal direct deposit.

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Used FreeTaxUSA for a retired relative's return: super easy, fast, big savings over TurboTax, without TurboTax's constant animations.

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Switched after years on TurboTax and is never going back; uploaded the prior-year PDF and it imported their starting data effortlessly.

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After 15 years on TurboTax, dragged in their TurboTax PDF return and FreeTaxUSA imported it correctly; stock sales, W-2 and 1099s filed for a small total.

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Used FreeTaxUSA, it saved their info and was free, and the refund arrived within about two weeks.

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Switched from TurboTax to FreeTaxUSA because it gave a notably larger refund with the same information.

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Has filed with FreeTaxUSA for three years and never had trouble getting a refund, errors, or questions about their return, even though refund-hold rules sometimes delay it.

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Filed on FreeTaxUSA and used its beta import, which brought in interest, pension and IRA data well but got capital gains wrong; the Roth contribution from alimony was also not accepted.

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First year on FreeTaxUSA; paid about sixteen dollars versus the much higher TurboTax quote and is loving it so far.

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FreeTaxUSA could not handle multiple state returns with a convenience-of-employer state and made backdoor Roth entry bizarrely difficult, so they hired an accountant.

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Moved to FreeTaxUSA after Intuit shut Mint, finds it much cheaper and helps them learn the forms.

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After years with TaxAct, loved FreeTaxUSA's UX and ease of use but hit a roadblock with Form 3921 for ISO exercises.

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They use FreeTaxUSA for free federal filing and their state site for state, calling it clunky next to paid options but filing for free in about half an hour with a fairly simple situation.

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They have used FreeTaxUSA for the past few years and find it cheaper than TurboTax even with state filing, audit defense and amended returns, despite a situation TurboTax calls complex.

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After using TurboTax since 2013, they switched to FreeTaxUSA this year when TurboTax required a newer Windows version, and had no issues at all with it.

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They have used FreeTaxUSA for five or six years without problems at a low cost, after leaving TurboTax because paying a high price just to file student loan interest felt wasteful.

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Filed state and federal with FreeTaxUSA; both were accepted the same day and the federal refund arrived within a week.

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Compared FreeTaxUSA and TurboTax, found them similar, and swapped to the much cheaper FreeTaxUSA; notes capital loss carryover will not transfer automatically in the first year.

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First time on FreeTaxUSA after TurboTax, paid a small state fee, very easy, and is excited to get the whole refund without crazy fees.

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Going through the IRS link made their FreeTaxUSA return fully free.

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First time on FreeTaxUSA with plenty of 1099s and 1098s was easy and quick, and saves what TurboTax cost each year.

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After ten-plus years of TurboTax, FreeTaxUSA walked them through a backdoor Roth, multiple states and itemizing more seamlessly and for much less.

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A volunteer preparer after 20 years on TurboTax desktop found FreeTaxUSA handled a relatively complex return without a single issue.

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FreeTaxUSA showed a wrong Form 8615 result that fixed itself after clicking in and out of the section.

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Found FreeTaxUSA's 1099 import split a sale into two boxes with blanks, and fixed it by combining the entries manually.

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Compared TurboTax and FreeTaxUSA side by side, got exactly the same refund, and moved to FreeTaxUSA after previously paying a preparer for years.

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Three years on FreeTaxUSA after wasting money on H&R Block software; thinks it is great, with a good community forum and responsive support.

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Three-year user who calls FreeTaxUSA by far the easiest tax software, with helpful question-mark explanations at each step.

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Switched from TaxAct to FreeTaxUSA, got the same return amount, found it easy, and paid a small fraction of TaxAct's price even with audit defense and a higher support tier.

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After over a decade on TurboTax, switched to FreeTaxUSA, where everything came out the same but TurboTax charged more.

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Has used FreeTaxUSA for years with W-2s, 1099s and Schedule C, and TurboTax and FreeTaxUSA came out the same when compared.

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They use FreeTaxUSA and helped their mother, who speaks English as a third language, use it with no trouble, saying it saves paying for pricier software.

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They find FreeTaxUSA a joy for their partner's simple W-2 and 1099 return, but it repeatedly failed to guide them through their own multi-state return with K-1 forms, so they use TurboTax for that.

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Filed this year and noticed the state fee steadily creeping up and audit-defense upsells on almost every page, more than they remember, so plans to try OLT next year.

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Has used FreeTaxUSA for six years and never looked back at old software, finding it good value and easy.

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Tried FreeTaxUSA once with fake numbers and found it pretty easy and helpful when mistakes happened, though they stay with TurboTax out of familiarity.

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Moved to FreeTaxUSA because TurboTax was not giving the tax breaks they qualified for; federal is free and tax agents respond quickly to emailed questions.

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Nearly ten years on FreeTaxUSA, finds it legitimate with no hidden fees and only mild, easy-to-skip upselling of support and audit protection.

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Uploading last year's PDF brought everything in perfectly, and it was the same as TurboTax but easier than expected.

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Guided them through filing a 1098 they never realized, increasing their refund, at a fraction of the price.

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Paid TurboTax a high price last year for Deluxe for Schedule A, while FreeTaxUSA is only about fifteen.

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After 22 years of TurboTax with ever-rising fees, FreeTaxUSA imported last year's info and cost about twenty-two total.

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Impressed; entering three brokerage accounts manually was no big deal.

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Needed an hour the first year for RSU income and a backdoor Roth, but liked FreeTaxUSA's simple website with clear steps better than TurboTax.

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Uses it for personal and a single-member LLC return for six years without an issue.

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Support is email only unless you pay for chat, so issues cannot be fixed in real time.

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Four-plus years on FreeTaxUSA, never spending more than about 30 minutes filing, very simple yet detailed.

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Paid the state fee without realizing a free route existed but thinks it is a good enough service that they don't mind supporting it.

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Fifteen years of federal filing with zero issues, fast and easy with prefilled prior-year info, but its Colorado state software flagged credits they were not eligible for.

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Five years, easy even with a complicated return, fast and correct support, a smooth amendment, and a year-over-year comparison that revealed what changed.

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Switched from Intuit and FreeTaxUSA chewed through combined 1099 forms for a slightly more complicated return without a hitch.

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Helped their daughter file for years; this year's rideshare and delivery Schedule C was a breeze.

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Handled a rental with a mid-year switch from personal use, though guidance on property tax allocation was buried and they had to check the forms.

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First year was great: small state fee, nothing for federal versus a much higher TurboTax quote, 20 minutes, and deposit within a week.

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First-time user with stock sales who found it easy and will never go back.

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Wants FreeTaxUSA to import more forms; it kept saying a form was needed but they could not generate it.

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Used FreeTaxUSA for 13 years and it has always been the same; their mom switched when TurboTax calculated her taxes wrong.

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After 10+ years of TurboTax fees, found FreeTaxUSA, which stays easy and fast with a small state fee.

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Nearly 14 years on FreeTaxUSA with good support when they had to amend after their own mistake.

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Thought it was only for lower incomes, but switched and saved money with the same ease.

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Only had difficulty with crypto one year; otherwise super easy, simple and fast, and amending was very easy.

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Used since about 2007, doing well even with complex returns, only ever paying for state.

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Five years, always matching TurboTax; the only downside is no brokerage auto-import.

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FreeTaxUSA hides Form 2210 for uneven income when no penalty is expected, requiring manual mailing and leaving them unable to get support for amendments.

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Paid for FreeTaxUSA's premium support and called about a state deduction question; after much back and forth and some wrong answers, they arrived at a workable answer.

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Former long-term user says a programming change this year kept their state Schedule E from filling out correctly, and customer service was dismissive of how to fix it.

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Many years with no problems on FreeTaxUSA, but this year it could not handle their return because of a PTP K-1, forcing them to use TurboTax.

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Likes FreeTaxUSA's interface but found an issue with one form that could not be overridden, unlike in TurboTax.

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Moved from TurboTax to FreeTaxUSA but finds multi-state credits less helpful, with vague instructions that frustrated them the first year.

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Moved from an expensive TurboTax charge to FreeTaxUSA for four W-2s and found it awesome, quick and faster than the TurboTax app, filing state and federal for a small total.

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They switched to FreeTaxUSA after struggling to enter a K-1 elsewhere and found it much easier, with free federal filing and a small fee for the state return, and recommend it.

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Used TurboTax for years, switched to FreeTaxUSA a couple of years ago, and finds it cleaner, less cumbersome and cheaper for anything beyond simple W-2 or 1099 income.

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Filing with a 1099 on FreeTaxUSA and finds it much like TurboTax, though the sections are a little vaguer and they have to look up what each Schedule C section means.

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Filed recently and found FreeTaxUSA as polished as TurboTax's interface but with fewer questions and more direct input, at a much lower price.

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Filed with FreeTaxUSA one year on a low income and was surprised it still cost money, apparently for the state return, despite the name.

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Used FreeTaxUSA for the first time after years on TurboTax and saved at least a hundred in filing fees.

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Ran numbers in TaxAct and FreeTaxUSA, got the same results, and paid zero federal and a small state fee versus a much higher TaxAct bill.

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Usually uses FreeTaxUSA but had to use TurboTax this year because FreeTaxUSA could not handle a complex situation.

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Very impressed with the improvements this season; stock sales that were clunky in earlier years were an absolute breeze this year.

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Switched to FreeTaxUSA when TurboTax was about to charge a lot for a 1099-G, and got their full refund.

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Long-time user who saw FreeTaxUSA import bad data from the prior year for the first time, with figures not matching last year's return.

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Was charged for state by FreeTaxUSA until restarting through the IRS Free File link with a new account, after which filing was 100% free.

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Longtime TurboTax user now in their fourth year on FreeTaxUSA, problem free, with investments, a rollover and education credits.

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Switched two years ago; simple, effective and cheap, with a small state fee and a cheap upgrade for chat support and unlimited amendments.

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After TurboTax kept charging heavily for a return with dependents, switched to FreeTaxUSA, paid a small state fee, and found federal filing free.

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First time on FreeTaxUSA gave the same refund as TurboTax for far less; plans to keep cross-checking with TurboTax.

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Switched to FreeTaxUSA years ago after running it side by side with TurboTax and seeing matching results, and now relies on it alone, calling it great service.

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Recommends FreeTaxUSA to others each tax season as a way to save time and money compared with TurboTax and H&R Block, and notes the low state filing fee.

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Ran their return through FreeTaxUSA after TurboTax's fees would have eaten their small refund; the estimated result matched at no cost, and they now tell everyone about it.

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After decades of paying for TurboTax, they switched to FreeTaxUSA last year and found it handles nearly everything TurboTax does at a much lower price.

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Loved FreeTaxUSA's state preparation for a part-year Indiana return, saving time and getting the refund faster than paper.

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Has filed with FreeTaxUSA for a couple of years and notes the state return fee every year, which has crept up, though federal is free.

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Uses FreeTaxUSA for five years; files state by hand but uses its final state tax calculation from the federal numbers as a cross-check.

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Tried FreeTaxUSA after feeling overcharged by TurboTax; numbers matched, it cost far less, and the process was faster and easier.

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After four years paying TurboTax over a hundred, FreeTaxUSA has cost under twenty for two years, easy, and keeps last year for comparison.

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Compared TurboTax and FreeTaxUSA and FreeTaxUSA always gave a smaller bill, likely thanks to more prompts, and is intuitive and easy.

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After hours fixing stock transactions in TurboTax, FreeTaxUSA only needs the total and an imported file, and is cheaper.

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Three-year FreeTaxUSA user, formerly on TurboTax and H&R Block, who loves it.

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Used FreeTaxUSA to fill out all their forms this year but never uses it for state returns because it does not calculate their HSA contributions correctly for the state.

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After many years of TurboTax, found FreeTaxUSA a great experience, simple and even more streamlined.

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After TurboTax and H&R Block upsells, moved to FreeTaxUSA four years ago, which handles property sales and stock transactions.

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After a high TurboTax fee, filed on FreeTaxUSA by scanning a QR code and photographing the W-2, which transferred right to the laptop.

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Moved to FreeTaxUSA when TurboTax was no longer free and found it great.

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Finds FreeTaxUSA great except with multiple 1099s from different brokerages, and hopes imports improve.

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They filed their federal and state return with FreeTaxUSA after years on TurboTax and TaxSlayer, calling it by far the easiest tax program they have used, with documents importing smoothly except one form with mistakes.

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They do a backdoor Roth conversion themselves every year and say FreeTaxUSA handles it correctly from a simple 1099-R entry, making a complex-sounding return straightforward.

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Found FreeTaxUSA rough edges, such as obscure K-1 boxes and awkward in-state exempt income handling, and moved to OLT.

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FreeTaxUSA handled a forgotten capital loss carryover and insisted they enter it before moving on.

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Went with FreeTaxUSA for a small total including audit protection, covering three Schedule Cs and a Schedule F.

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Switched from H&R Block, found FreeTaxUSA easier and paid a small total for a state return.

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FreeTaxUSA told them to use other software because it could not handle a simple Form 8829 item, so they bought TurboTax Desktop.

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Last year the import was iffy, but this year it worked great for everything.

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Ran a fairly complex return through TurboTax, which had bugs, then on FreeTaxUSA, which had none and matched within a dollar; they plan to use FreeTaxUSA from now on.

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FreeTaxUSA handled their K-1 without a problem after another tax program would not process it.

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Has used FreeTaxUSA since forever and tried doing state themselves when the price rose, made a mistake, and went back to paying.

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Calls FreeTaxUSA easy and the best small spend of the year after leaving TurboTax.

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Four years on FreeTaxUSA, inexpensive and very user friendly for W-2 employees.

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Followed the hype, found FreeTaxUSA super easy and nearly identical to TurboTax, and told their kid to use it.