FreeTaxUSA

FreeTaxUSA Reviews

Tax software

Cheap and accurate for many leaving TurboTax, with free federal filing; a few missed direct imports.

94Signal
82% positive
554reviews

How the signal works ↗Updated 12 NovCompare with Cash App Taxes

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What people mention

Topics grouped from customer reviews, with how many mention each; read the originals below.

Real customer experiences (554)

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Reddit · r/tax · Oct 13, 2026

Mixed

Summary of a Reddit post

Using an AI to verify a FreeTaxUSA return found an NIIT calculation oddity, an AI error and their own entry mistake.

Reddit · r/tax · Apr 23, 2026

Mixed

Summary of a Reddit post

FreeTaxUSA cannot handle wash sales exceeding the total loss, which TurboTax handles by marking the excess as gain.

Reddit · r/tax · Apr 13, 2026

Mixed

Summary of a Reddit post

They hit glitches on a California nonresident return in FreeTaxUSA and support insisted the result was right, so they switched to TurboTax. They did get a fast refund from FreeTaxUSA and may return when their taxes are simpler.

Reddit · r/personalfinance · Mar 31, 2026

Mixed

Summary of a Reddit post

Super happy with FreeTaxUSA last year, but this year AMT from ISOs and a capped charitable donation were unsupported and support told them to use other software.

Reddit · r/tax · Mar 22, 2026

Mixed

Summary of a Reddit post

First-time user who found FreeTaxUSA easy overall, but noticed it rounds each entry separately instead of rounding after adding like items, leaving their income a couple dollars short of a hand calculation.

Reddit · r/tax · Mar 17, 2026

Mixed

Summary of a Reddit post

Saved a lot switching from TurboTax but found chat support lacking about a rejected AGI, even ghosted once.

Reddit · r/tax · Mar 16, 2026

Mixed

Summary of a Reddit post

The Fidelity consolidated 1099 import produced weird entries that had to be manually corrected; everything else was fine.

Reddit · r/tax · Mar 15, 2026

Mixed

Summary of a Reddit post

Switched from TaxAct and liked the document import, though the Fidelity combined document had issues, and saved about a hundred dollars.

Reddit · r/tax · Feb 28, 2026

Mixed

Summary of a Reddit post

FreeTaxUSA suggests a net investment income tax figure but does not recalculate it if earlier inputs change, which led to a small error.

Reddit · r/tax · Feb 27, 2026

Mixed

Summary of a Reddit post

FreeTaxUSA's stock/1099 upload only picked up interest from a consolidated 1099, though results otherwise nearly matched TurboTax.

Reddit · r/tax · Feb 24, 2026

Mixed

Summary of a Reddit post

First-year FreeTaxUSA user who says the program works well but that its state refund estimate was far higher than what the state actually paid, so the summary numbers were unreliable for them.

Reddit · r/tax · Feb 15, 2026

Mixed

Summary of a Reddit post

Filed on FreeTaxUSA and used its beta import, which brought in interest, pension and IRA data well but got capital gains wrong; the Roth contribution from alimony was also not accepted.

Reddit · r/tax · Feb 12, 2026

Mixed

Summary of a Reddit post

After years with TaxAct, loved FreeTaxUSA's UX and ease of use but hit a roadblock with Form 3921 for ISO exercises.

Reddit · r/personalfinance · Feb 9, 2026

Mixed

Summary of a Reddit post

They use FreeTaxUSA for free federal filing and their state site for state, calling it clunky next to paid options but filing for free in about half an hour with a fairly simple situation.

Reddit · r/tax · Feb 2, 2026

Mixed

Summary of a Reddit post

FreeTaxUSA showed a wrong Form 8615 result that fixed itself after clicking in and out of the section.

Reddit · r/tax · Feb 1, 2026

Mixed

Summary of a Reddit post

Found FreeTaxUSA's 1099 import split a sale into two boxes with blanks, and fixed it by combining the entries manually.

Reddit · r/personalfinance · Jan 21, 2026

Mixed

Summary of a Reddit post

They find FreeTaxUSA a joy for their partner's simple W-2 and 1099 return, but it repeatedly failed to guide them through their own multi-state return with K-1 forms, so they use TurboTax for that.

Reddit · r/tax · Jan 19, 2026

Mixed

Summary of a Reddit post

Filed this year and noticed the state fee steadily creeping up and audit-defense upsells on almost every page, more than they remember, so plans to try OLT next year.

Reddit · r/personalfinance · Apr 5, 2025

Mixed

Summary of a Reddit post

Needed an hour the first year for RSU income and a backdoor Roth, but liked FreeTaxUSA's simple website with clear steps better than TurboTax.

Reddit · r/personalfinance · Apr 4, 2025

Mixed

Summary of a Reddit post

Fifteen years of federal filing with zero issues, fast and easy with prefilled prior-year info, but its Colorado state software flagged credits they were not eligible for.

Reddit · r/personalfinance · Apr 4, 2025

Mixed

Summary of a Reddit post

Handled a rental with a mid-year switch from personal use, though guidance on property tax allocation was buried and they had to check the forms.

Reddit · r/personalfinance · Apr 4, 2025

Mixed

Summary of a Reddit post

Wants FreeTaxUSA to import more forms; it kept saying a form was needed but they could not generate it.

Reddit · r/personalfinance · Apr 4, 2025

Mixed

Summary of a Reddit post

Only had difficulty with crypto one year; otherwise super easy, simple and fast, and amending was very easy.

Reddit · r/tax · Apr 1, 2025

Mixed

Summary of a Reddit post

Paid for FreeTaxUSA's premium support and called about a state deduction question; after much back and forth and some wrong answers, they arrived at a workable answer.

Reddit · r/tax · Mar 21, 2025

Mixed

Summary of a Reddit post

Many years with no problems on FreeTaxUSA, but this year it could not handle their return because of a PTP K-1, forcing them to use TurboTax.

Reddit · r/tax · Mar 21, 2025

Mixed

Summary of a Reddit post

Likes FreeTaxUSA's interface but found an issue with one form that could not be overridden, unlike in TurboTax.

Reddit · r/tax · Mar 21, 2025

Mixed

Summary of a Reddit post

Moved from TurboTax to FreeTaxUSA but finds multi-state credits less helpful, with vague instructions that frustrated them the first year.

Reddit · r/tax · Mar 4, 2025

Mixed

Summary of a Reddit post

Filing with a 1099 on FreeTaxUSA and finds it much like TurboTax, though the sections are a little vaguer and they have to look up what each Schedule C section means.

Reddit · r/tax · Mar 4, 2025

Mixed

Summary of a Reddit post

Filed with FreeTaxUSA one year on a low income and was surprised it still cost money, apparently for the state return, despite the name.

Reddit · r/tax · Feb 21, 2025

Mixed

Summary of a Reddit post

Usually uses FreeTaxUSA but had to use TurboTax this year because FreeTaxUSA could not handle a complex situation.

Common questions about FreeTaxUSA

What do customers say about FreeTaxUSA?

Users, most of them switching from TurboTax, describe FreeTaxUSA as easy, cheap and accurate, with federal filing free and only a small state fee. It handles self-employment, rentals and investments well for many, without the constant upsells. A few missed direct imports, struggled with large stock-trade lists, or had a special situation handled wrongly.

Is FreeTaxUSA worth it?

Of the 554 reviews with a clear verdict, 82% are positive, 14% mixed and 5% negative. The praise mentioned most is easy to use. The most common complaint is buggy app.

What do people like about FreeTaxUSA?

The praise reviewers mention most: easy to use (160 reviews), low fees (146 reviews) and reliable (94 reviews). For example: First time on FreeTaxUSA with an earned income credit return was smooth and easy, with only a small state fee.

What are the most common complaints about FreeTaxUSA?

The complaints reviewers mention most: buggy app (26 reviews), poor support (6 reviews) and hidden fees (2 reviews). For example: FreeTaxUSA filled out their Form 8606 incorrectly on a backdoor Roth, so they filed with TurboTax instead.

What does the signal score of 94 mean?

It's how well reviewed FreeTaxUSA is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.

What are the specs of FreeTaxUSA?

Category: Tax software. Type: Online tax software. Fees: Federal $0; state $15.99.

Where do these FreeTaxUSA reviews come from?

554 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.