FreeTaxUSA

FreeTaxUSA Reviews

Tax software

Cheap and accurate for many leaving TurboTax, with free federal filing; a few missed direct imports.

94Signal
82% positive
554reviews
How the signal works
The signal score

A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.

So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.

Updated 12 NovCompare with Cash App Taxes

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What people mention

Topics grouped from customer reviews, with how many mention each; read the originals below.

Real customer experiences (554)

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Reddit · r/tax · Apr 6, 2026

Positive

Summary of a Reddit comment

Switched this year, finding FreeTaxUSA easy, much cheaper and with no hidden fees at checkout.

Reddit · r/tax · Feb 24, 2026

Positive

Summary of a Reddit comment

Used TurboTax for a decade until prices got ridiculous, now three years on FreeTaxUSA and very happy.

Reddit · r/tax · Feb 22, 2025

Positive

Summary of a Reddit comment

With TurboTax fees and subscriptions they would have had no refund left, but FreeTaxUSA gave money back with an easy UI.

Reddit · r/tax · Dec 5, 2024

Positive

Summary of a Reddit comment

Two years on FreeTaxUSA for themselves and clients; really easy with plenty of help and a small state fee.

Reddit · r/tax · Oct 13, 2026

Mixed

Summary of a Reddit comment

Using an AI to verify a FreeTaxUSA return found an NIIT calculation oddity, an AI error and their own entry mistake.

Reddit · r/tax · Apr 23, 2026

Mixed

Summary of a Reddit comment

FreeTaxUSA cannot handle wash sales exceeding the total loss, which TurboTax handles by marking the excess as gain.

Reddit · r/tax · Apr 14, 2026

Positive

Summary of a Reddit comment

A multi-decade TurboTax user who switched to FreeTaxUSA this year and is very happy, buying all the extra options offered and still paying noticeably less than with TurboTax.

Reddit · r/tax · Apr 13, 2026

Mixed

Summary of a Reddit comment

They hit glitches on a California nonresident return in FreeTaxUSA and support insisted the result was right, so they switched to TurboTax. They did get a fast refund from FreeTaxUSA and may return when their taxes are simpler.

Reddit · r/tax · Apr 12, 2026

Positive

Summary of a Reddit comment

They moved from TurboTax to FreeTaxUSA about four years ago when no free TurboTax version was available, and find it cheaper with support that is easy to contact and reasonably priced.

Reddit · r/personalfinance · Apr 7, 2026

Positive

Summary of a Reddit comment

Three years on FreeTaxUSA; it can now handle backdoor Roth conversions with a specific help article.

Reddit · r/personalfinance · Apr 7, 2026

Positive

Summary of a Reddit comment

Moved from TurboTax and TaxAct when both started charging; FreeTaxUSA is as easy and even filed an amended return online quickly.

Reddit · r/personalfinance · Apr 7, 2026

Positive

Summary of a Reddit comment

First-time user who skipped state e-file and filed Colorado free on the state site, for total cost zero.

Reddit · r/tax · Apr 3, 2026

Positive

Summary of a Reddit comment

They used paid TaxAct for years expecting a better product, then switched to FreeTaxUSA this year and loved it, including handling a business-income carryforward entry.

Reddit · r/tax · Apr 2, 2026

Positive

Summary of a Reddit comment

Moved to FreeTaxUSA after a TaxAct problem and a higher TurboTax price; found the process easy with no issues, and the return was accepted afterward.

Reddit · r/tax · Apr 2, 2026

Positive

Summary of a Reddit comment

Found FreeTaxUSA the only place with wizards to complete older unfiled tax years, and was happy to switch from H&R Block for the ease.

Reddit · r/personalfinance · Mar 31, 2026

Positive

Summary of a Reddit comment

They switched to FreeTaxUSA after years with another service and found it very easy, with document uploads, a nice interface, helpful tooltips and a flag-and-review feature before submitting that works well.

Reddit · r/personalfinance · Mar 31, 2026

Mixed

Summary of a Reddit comment

Super happy with FreeTaxUSA last year, but this year AMT from ISOs and a capped charitable donation were unsupported and support told them to use other software.

Reddit · r/tax · Mar 28, 2026

Positive

Summary of a Reddit comment

Finds it super easy to pick up from last year with FreeTaxUSA: just log in if you used it the previous year.

Reddit · r/tax · Mar 23, 2026

Positive

Summary of a Reddit comment

First year on FreeTaxUSA after about three decades of TurboTax; ran both side by side and found TurboTax seemed to make things more complicated.

Reddit · r/tax · Mar 23, 2026

Positive

Summary of a Reddit comment

Switched two years ago and finds FreeTaxUSA much simpler and easier to follow than TurboTax or H&R Block.

Reddit · r/tax · Mar 22, 2026

Mixed

Summary of a Reddit post

First-time user who found FreeTaxUSA easy overall, but noticed it rounds each entry separately instead of rounding after adding like items, leaving their income a couple dollars short of a hand calculation.

Reddit · r/tax · Mar 21, 2026

Positive

Summary of a Reddit post

Switched from TurboTax and paid for FreeTaxUSA's low-cost support tier in the first year; got quick, clear answers even on ESPP basis questions, and a much lower total price.

Reddit · r/tax · Mar 20, 2026

Positive

Summary of a Reddit comment

Switched from decades of TurboTax last year with no complaints; very easy, free federal with no hidden expenses.

Reddit · r/tax · Mar 20, 2026

Positive

Summary of a Reddit comment

Used H&R Block for years, and FreeTaxUSA cost a small amount, better than their past spending and better than TurboTax.

Reddit · r/tax · Mar 18, 2026

Positive

Summary of a Reddit comment

Switched after fifteen years of TurboTax, got the same results on a simple return, and FreeTaxUSA was cheaper.

Reddit · r/tax · Mar 17, 2026

Mixed

Summary of a Reddit comment

Saved a lot switching from TurboTax but found chat support lacking about a rejected AGI, even ghosted once.

Reddit · r/tax · Mar 16, 2026

Positive

Summary of a Reddit comment

Second year on FreeTaxUSA after H&R Block free wanted to charge for Schedule B; easy with a few more forms.

Reddit · r/tax · Mar 16, 2026

Positive

Summary of a Reddit comment

Ran the same return through FreeTaxUSA after a large H&R Block bill, got the same federal and state values, and paid a tenth of the price.

Reddit · r/tax · Mar 16, 2026

Mixed

Summary of a Reddit comment

The Fidelity consolidated 1099 import produced weird entries that had to be manually corrected; everything else was fine.

Reddit · r/tax · Mar 16, 2026

Positive

Summary of a Reddit comment

Filing for themselves and a partner on FreeTaxUSA saved a lot versus other filers and is just following prompts.

Reddit · r/tax · Mar 16, 2026

Positive

Summary of a Reddit comment

Several years on FreeTaxUSA, easier and a fraction of the cost of TurboTax including state.

Reddit · r/tax · Mar 15, 2026

Positive

Summary of a Reddit comment

Gave FreeTaxUSA a trial spin after TurboTax and was done in about an hour; really easy and even enjoyable.

Reddit · r/tax · Mar 15, 2026

Mixed

Summary of a Reddit comment

Switched from TaxAct and liked the document import, though the Fidelity combined document had issues, and saved about a hundred dollars.

Reddit · r/tax · Mar 15, 2026

Positive

Summary of a Reddit comment

Switched after long on TurboTax; imported last year's PDF and finished a family member's return in about 15 minutes.

Reddit · r/tax · Mar 15, 2026

Positive

Summary of a Reddit comment

Switched from years on TurboTax, annoyed they did not switch sooner; super simple and about a small total for federal and state with the deluxe option.

Reddit · r/personalfinance · Mar 14, 2026

Positive

Summary of a Reddit comment

Paid a CPA for years while forecasting on FreeTaxUSA, and last year it was good enough to stop using the CPA.

Reddit · r/personalfinance · Mar 14, 2026

Positive

Summary of a Reddit comment

Left TurboTax for FreeTaxUSA after fees and bait-and-switch; free federal, a small state fee, and an easy hands-off wizard.

Reddit · r/tax · Mar 9, 2026

Positive

Summary of a Reddit comment

Compared TurboTax and FreeTaxUSA, found TurboTax charged many fees, and filed with FreeTaxUSA, which had minimal fees.

Reddit · r/personalfinance · Feb 28, 2026

Positive

Summary of a Reddit comment

They used FreeTaxUSA for the first time for a joint return with multiple 1099s, an HSA and capital gains, found it straightforward, and say it saved time versus doing everything by hand and mailing.

Reddit · r/tax · Feb 28, 2026

Mixed

Summary of a Reddit comment

FreeTaxUSA suggests a net investment income tax figure but does not recalculate it if earlier inputs change, which led to a small error.

Reddit · r/tax · Feb 27, 2026

Mixed

Summary of a Reddit comment

FreeTaxUSA's stock/1099 upload only picked up interest from a consolidated 1099, though results otherwise nearly matched TurboTax.

Reddit · r/tax · Feb 24, 2026

Mixed

Summary of a Reddit post

First-year FreeTaxUSA user who says the program works well but that its state refund estimate was far higher than what the state actually paid, so the summary numbers were unreliable for them.

Reddit · r/tax · Feb 22, 2026

Positive

Summary of a Reddit comment

Over five years on FreeTaxUSA without an issue even as filings grew more complex, with free federal direct deposit.

Reddit · r/tax · Feb 21, 2026

Positive

Summary of a Reddit comment

Used FreeTaxUSA for a retired relative's return: super easy, fast, big savings over TurboTax, without TurboTax's constant animations.

Reddit · r/tax · Feb 20, 2026

Positive

Summary of a Reddit comment

Switched after years on TurboTax and is never going back; uploaded the prior-year PDF and it imported their starting data effortlessly.

Reddit · r/tax · Feb 19, 2026

Positive

Summary of a Reddit comment

After 15 years on TurboTax, dragged in their TurboTax PDF return and FreeTaxUSA imported it correctly; stock sales, W-2 and 1099s filed for a small total.

Reddit · r/tax · Feb 19, 2026

Positive

Summary of a Reddit comment

Used FreeTaxUSA, it saved their info and was free, and the refund arrived within about two weeks.

Reddit · r/tax · Feb 19, 2026

Positive

Summary of a Reddit comment

Switched from TurboTax to FreeTaxUSA because it gave a notably larger refund with the same information.

Reddit · r/tax · Feb 18, 2026

Positive

Summary of a Reddit comment

Has filed with FreeTaxUSA for three years and never had trouble getting a refund, errors, or questions about their return, even though refund-hold rules sometimes delay it.

Reddit · r/tax · Feb 15, 2026

Mixed

Summary of a Reddit comment

Filed on FreeTaxUSA and used its beta import, which brought in interest, pension and IRA data well but got capital gains wrong; the Roth contribution from alimony was also not accepted.

Reddit · r/tax · Feb 15, 2026

Positive

Summary of a Reddit comment

First year on FreeTaxUSA; paid about sixteen dollars versus the much higher TurboTax quote and is loving it so far.

Reddit · r/personalfinance · Feb 13, 2026

Negative

Summary of a Reddit comment

FreeTaxUSA could not handle multiple state returns with a convenience-of-employer state and made backdoor Roth entry bizarrely difficult, so they hired an accountant.

Reddit · r/personalfinance · Feb 13, 2026

Positive

Summary of a Reddit comment

Moved to FreeTaxUSA after Intuit shut Mint, finds it much cheaper and helps them learn the forms.

Reddit · r/tax · Feb 12, 2026

Mixed

Summary of a Reddit comment

After years with TaxAct, loved FreeTaxUSA's UX and ease of use but hit a roadblock with Form 3921 for ISO exercises.

Reddit · r/personalfinance · Feb 9, 2026

Mixed

Summary of a Reddit comment

They use FreeTaxUSA for free federal filing and their state site for state, calling it clunky next to paid options but filing for free in about half an hour with a fairly simple situation.

Reddit · r/personalfinance · Feb 9, 2026

Positive

Summary of a Reddit comment

They have used FreeTaxUSA for the past few years and find it cheaper than TurboTax even with state filing, audit defense and amended returns, despite a situation TurboTax calls complex.

Reddit · r/personalfinance · Feb 9, 2026

Positive

Summary of a Reddit comment

After using TurboTax since 2013, they switched to FreeTaxUSA this year when TurboTax required a newer Windows version, and had no issues at all with it.

Reddit · r/personalfinance · Feb 9, 2026

Positive

Summary of a Reddit comment

They have used FreeTaxUSA for five or six years without problems at a low cost, after leaving TurboTax because paying a high price just to file student loan interest felt wasteful.

Reddit · r/tax · Feb 5, 2026

Positive

Summary of a Reddit comment

Filed state and federal with FreeTaxUSA; both were accepted the same day and the federal refund arrived within a week.

Reddit · r/tax · Feb 4, 2026

Positive

Summary of a Reddit comment

Compared FreeTaxUSA and TurboTax, found them similar, and swapped to the much cheaper FreeTaxUSA; notes capital loss carryover will not transfer automatically in the first year.

Common questions about FreeTaxUSA

What do customers say about FreeTaxUSA?

Users, most of them switching from TurboTax, describe FreeTaxUSA as easy, cheap and accurate, with federal filing free and only a small state fee. It handles self-employment, rentals and investments well for many, without the constant upsells. A few missed direct imports, struggled with large stock-trade lists, or had a special situation handled wrongly.

Is FreeTaxUSA worth it?

Of the 554 reviews with a clear verdict, 82% are positive, 14% mixed and 5% negative. The praise mentioned most is easy to use. The most common complaint is buggy app.

What do people like about FreeTaxUSA?

The praise reviewers mention most: easy to use (160 reviews), low fees (146 reviews) and reliable (94 reviews). For example: First time on FreeTaxUSA with an earned income credit return was smooth and easy, with only a small state fee.

What are the most common complaints about FreeTaxUSA?

The complaints reviewers mention most: buggy app (26 reviews), poor support (6 reviews) and hidden fees (2 reviews). For example: FreeTaxUSA filled out their Form 8606 incorrectly on a backdoor Roth, so they filed with TurboTax instead.

What does the signal score of 94 mean?

It's how well reviewed FreeTaxUSA is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.

What are the specs of FreeTaxUSA?

Category: Tax software. Type: Online tax software. Fees: Federal $0; state $15.99.

Where do these FreeTaxUSA reviews come from?

554 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.