FreeTaxUSA

FreeTaxUSA Reviews

Tax software

Cheap and accurate for many leaving TurboTax, with free federal filing; a few missed direct imports.

94Signal
82% positive
554reviews
How the signal works
The signal score

A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.

So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.

Updated 12 NovCompare with Cash App Taxes

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What people mention

Topics grouped from customer reviews, with how many mention each; read the originals below.

Real customer experiences (554)

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Reddit · r/tax · Oct 13, 2026

Mixed

Summary of a Reddit comment

Using an AI to verify a FreeTaxUSA return found an NIIT calculation oddity, an AI error and their own entry mistake.

Reddit · r/tax · Apr 23, 2026

Mixed

Summary of a Reddit comment

FreeTaxUSA cannot handle wash sales exceeding the total loss, which TurboTax handles by marking the excess as gain.

Reddit · r/tax · Apr 13, 2026

Mixed

Summary of a Reddit comment

They hit glitches on a California nonresident return in FreeTaxUSA and support insisted the result was right, so they switched to TurboTax. They did get a fast refund from FreeTaxUSA and may return when their taxes are simpler.

Reddit · r/personalfinance · Mar 31, 2026

Mixed

Summary of a Reddit comment

Super happy with FreeTaxUSA last year, but this year AMT from ISOs and a capped charitable donation were unsupported and support told them to use other software.

Reddit · r/tax · Mar 22, 2026

Mixed

Summary of a Reddit post

First-time user who found FreeTaxUSA easy overall, but noticed it rounds each entry separately instead of rounding after adding like items, leaving their income a couple dollars short of a hand calculation.

Reddit · r/tax · Mar 17, 2026

Mixed

Summary of a Reddit comment

Saved a lot switching from TurboTax but found chat support lacking about a rejected AGI, even ghosted once.

Reddit · r/tax · Mar 16, 2026

Mixed

Summary of a Reddit comment

The Fidelity consolidated 1099 import produced weird entries that had to be manually corrected; everything else was fine.

Reddit · r/tax · Mar 15, 2026

Mixed

Summary of a Reddit comment

Switched from TaxAct and liked the document import, though the Fidelity combined document had issues, and saved about a hundred dollars.

Reddit · r/tax · Feb 28, 2026

Mixed

Summary of a Reddit comment

FreeTaxUSA suggests a net investment income tax figure but does not recalculate it if earlier inputs change, which led to a small error.

Reddit · r/tax · Feb 27, 2026

Mixed

Summary of a Reddit comment

FreeTaxUSA's stock/1099 upload only picked up interest from a consolidated 1099, though results otherwise nearly matched TurboTax.

Reddit · r/tax · Feb 24, 2026

Mixed

Summary of a Reddit post

First-year FreeTaxUSA user who says the program works well but that its state refund estimate was far higher than what the state actually paid, so the summary numbers were unreliable for them.

Reddit · r/tax · Feb 15, 2026

Mixed

Summary of a Reddit comment

Filed on FreeTaxUSA and used its beta import, which brought in interest, pension and IRA data well but got capital gains wrong; the Roth contribution from alimony was also not accepted.

Reddit · r/tax · Feb 12, 2026

Mixed

Summary of a Reddit comment

After years with TaxAct, loved FreeTaxUSA's UX and ease of use but hit a roadblock with Form 3921 for ISO exercises.

Reddit · r/personalfinance · Feb 9, 2026

Mixed

Summary of a Reddit comment

They use FreeTaxUSA for free federal filing and their state site for state, calling it clunky next to paid options but filing for free in about half an hour with a fairly simple situation.

Reddit · r/tax · Feb 2, 2026

Mixed

Summary of a Reddit comment

FreeTaxUSA showed a wrong Form 8615 result that fixed itself after clicking in and out of the section.

Reddit · r/tax · Feb 1, 2026

Mixed

Summary of a Reddit comment

Found FreeTaxUSA's 1099 import split a sale into two boxes with blanks, and fixed it by combining the entries manually.

Reddit · r/personalfinance · Jan 21, 2026

Mixed

Summary of a Reddit comment

They find FreeTaxUSA a joy for their partner's simple W-2 and 1099 return, but it repeatedly failed to guide them through their own multi-state return with K-1 forms, so they use TurboTax for that.

Reddit · r/tax · Jan 19, 2026

Mixed

Summary of a Reddit comment

Filed this year and noticed the state fee steadily creeping up and audit-defense upsells on almost every page, more than they remember, so plans to try OLT next year.

Reddit · r/personalfinance · Apr 5, 2025

Mixed

Summary of a Reddit comment

Needed an hour the first year for RSU income and a backdoor Roth, but liked FreeTaxUSA's simple website with clear steps better than TurboTax.

Reddit · r/personalfinance · Apr 4, 2025

Mixed

Summary of a Reddit comment

Fifteen years of federal filing with zero issues, fast and easy with prefilled prior-year info, but its Colorado state software flagged credits they were not eligible for.

Reddit · r/personalfinance · Apr 4, 2025

Mixed

Summary of a Reddit comment

Handled a rental with a mid-year switch from personal use, though guidance on property tax allocation was buried and they had to check the forms.

Reddit · r/personalfinance · Apr 4, 2025

Mixed

Summary of a Reddit comment

Wants FreeTaxUSA to import more forms; it kept saying a form was needed but they could not generate it.

Reddit · r/personalfinance · Apr 4, 2025

Mixed

Summary of a Reddit comment

Only had difficulty with crypto one year; otherwise super easy, simple and fast, and amending was very easy.

Reddit · r/tax · Apr 1, 2025

Mixed

Summary of a Reddit comment

Paid for FreeTaxUSA's premium support and called about a state deduction question; after much back and forth and some wrong answers, they arrived at a workable answer.

Reddit · r/tax · Mar 21, 2025

Mixed

Summary of a Reddit comment

Many years with no problems on FreeTaxUSA, but this year it could not handle their return because of a PTP K-1, forcing them to use TurboTax.

Reddit · r/tax · Mar 21, 2025

Mixed

Summary of a Reddit comment

Likes FreeTaxUSA's interface but found an issue with one form that could not be overridden, unlike in TurboTax.

Reddit · r/tax · Mar 21, 2025

Mixed

Summary of a Reddit comment

Moved from TurboTax to FreeTaxUSA but finds multi-state credits less helpful, with vague instructions that frustrated them the first year.

Reddit · r/tax · Mar 4, 2025

Mixed

Summary of a Reddit comment

Filing with a 1099 on FreeTaxUSA and finds it much like TurboTax, though the sections are a little vaguer and they have to look up what each Schedule C section means.

Reddit · r/tax · Mar 4, 2025

Mixed

Summary of a Reddit post

Filed with FreeTaxUSA one year on a low income and was surprised it still cost money, apparently for the state return, despite the name.

Reddit · r/tax · Feb 21, 2025

Mixed

Summary of a Reddit comment

Usually uses FreeTaxUSA but had to use TurboTax this year because FreeTaxUSA could not handle a complex situation.

Reddit · r/tax · Feb 4, 2025

Mixed

Summary of a Reddit comment

Was charged for state by FreeTaxUSA until restarting through the IRS Free File link with a new account, after which filing was 100% free.

Reddit · r/personalfinance · Jan 16, 2025

Mixed

Summary of a Reddit post

Has filed with FreeTaxUSA for a couple of years and notes the state return fee every year, which has crept up, though federal is free.

Reddit · r/tax · Apr 13, 2026

Mixed

Summary of a Reddit comment

Finds FreeTaxUSA great except with multiple 1099s from different brokerages, and hopes imports improve.

Reddit · r/tax · Apr 11, 2026

Mixed

Summary of a Reddit comment

Found FreeTaxUSA rough edges, such as obscure K-1 boxes and awkward in-state exempt income handling, and moved to OLT.

Reddit · r/tax · Apr 10, 2026

Mixed

Summary of a Reddit comment

FreeTaxUSA told them to use other software because it could not handle a simple Form 8829 item, so they bought TurboTax Desktop.

Reddit · r/personalfinance · Apr 7, 2026

Mixed

Summary of a Reddit comment

Used FreeTaxUSA for the first time; not quite as intuitive but got the job done cheaply.

Reddit · r/personalfinance · Apr 6, 2026

Mixed

Summary of a Reddit comment

FreeTaxUSA does more complicated forms for free but its document upload is glitchy with a combined INT, so each box must be reviewed.

Reddit · r/tax · Apr 4, 2026

Mixed

Summary of a Reddit comment

They were sold on FreeTaxUSA until a publicly traded partnership document turned up that it could not handle, which forced them to go back to TurboTax to finish their return.

Reddit · r/tax · Mar 21, 2026

Mixed

Summary of a Reddit comment

Notes FreeTaxUSA lacks e-file support for California LLC form 568 and estate returns, so they plan to paper-file that form.

Reddit · r/tax · Mar 17, 2026

Mixed

Summary of a Reddit comment

Uses FreeTaxUSA to check their own work and finds its S corp support weak: no Form 7203 and no S corp capital gains on Form 8960.

Reddit · r/tax · Mar 16, 2026

Mixed

Summary of a Reddit comment

FreeTaxUSA handled Fidelity 1099s but struggled with Schwab ones, so they use summaries for manual entry.

Reddit · r/personalfinance · Mar 14, 2026

Mixed

Summary of a Reddit comment

Used FreeTaxUSA for years but missed California Form 568 for a single-member LLC, which led to FTB letters, penalties and back to TurboTax desktop; great for simple returns.

Reddit · r/personalfinance · Mar 9, 2026

Mixed

Summary of a Reddit post

Federal return went fine, but the state return was held up and was not processed until they called and emailed combined PDFs of their W-2s and 1099s.

Reddit · r/tax · Feb 27, 2026

Mixed

Summary of a Reddit post

Filed with FreeTaxUSA and was impressed, but a line-by-line comparison with TurboTax found rounding differences and a net investment income tax calculation difference.

Reddit · r/tax · Feb 25, 2026

Mixed

Summary of a Reddit comment

They found FreeTaxUSA struggles with consolidated JP Morgan 1099 forms and is not a one-size-fits-all option, so they stay with TurboTax when discounts and cash back offers stack up.

Reddit · r/personalfinance · Feb 13, 2026

Mixed

Summary of a Reddit comment

Uploaded 1099-DIV and 1099-INT forms directly to FreeTaxUSA and all read correctly, though it misread the W-2 PDF a few times until fields were rechecked.

Reddit · r/personalfinance · Feb 13, 2026

Mixed

Summary of a Reddit comment

FreeTaxUSA handled Form 8606 correctly but it took troubleshooting and running the numbers themselves, as the entry fields are not crystal clear.

Reddit · r/personalfinance · Feb 13, 2026

Mixed

Summary of a Reddit comment

Needed some poking around to get basis correct in FreeTaxUSA, easier in TurboTax, but found the savings worth it.

Reddit · r/personalfinance · Feb 12, 2026

Mixed

Summary of a Reddit comment

Did not have great luck getting FreeTaxUSA to handle Treasury percentages for index funds, so went back to H&R Block.

Reddit · r/tax · Feb 4, 2026

Mixed

Summary of a Reddit comment

Ran both FreeTaxUSA and TurboTax and got the same return, except FreeTaxUSA charged a small state e-file fee.

Reddit · r/tax · Feb 3, 2026

Mixed

Summary of a Reddit comment

They hit the same HSA overcontribution penalty confusion in FreeTaxUSA, fixed by choosing a manual split and putting the full contribution on their own account instead of the default split.

Reddit · r/tax · Jan 31, 2026

Mixed

Summary of a Reddit comment

Only issue was that the overtime deduction question asked about regular but not double overtime, likely needing an amendment.

Reddit · r/tax · Jan 28, 2026

Mixed

Summary of a Reddit comment

New filer who found FreeTaxUSA rounds entered amounts instead of keeping the exact figure, which was unfamiliar to them.

Reddit · r/tax · Jan 26, 2026

Mixed

Summary of a Reddit comment

Saw a larger refund in TurboTax than FreeTaxUSA because of deductions on self-employment income and was unsure where TurboTax helped.

Reddit · r/personalfinance · Jan 21, 2026

Mixed

Summary of a Reddit comment

They used FreeTaxUSA last year and found it nice, but say it does not hold your hand as much as TurboTax, though they plan to use it again anyway.

Reddit · r/tax · Jan 16, 2026

Mixed

Summary of a Reddit post

While entering overtime pay on FreeTaxUSA, found it asked only for the half-rate premium and nowhere to enter 1.5x or 2x hours, leaving them unsure how overtime was being calculated.

Reddit · r/personalfinance · Apr 5, 2025

Mixed

Summary of a Reddit comment

While entering a K-1 it asked about a box then said to do taxes somewhere else.

Reddit · r/personalfinance · Apr 5, 2025

Mixed

Summary of a Reddit comment

Found FreeTaxUSA mostly okay but poor support and lacking loss-carryover support.

Reddit · r/personalfinance · Apr 5, 2025

Mixed

Summary of a Reddit comment

Very easy, but complicated scenarios with K-1s and Roth contributions needed a TurboTax chat, so they will try again next year.

Reddit · r/personalfinance · Apr 4, 2025

Mixed

Summary of a Reddit comment

Only issue is certain K-1 income types; otherwise loves it.

Reddit · r/personalfinance · Apr 4, 2025

Mixed

Summary of a Reddit comment

First year was good; one minor complaint is having to click through the whole return to get back to the income section.

Reddit · r/personalfinance · Apr 4, 2025

Mixed

Summary of a Reddit comment

Just as good as TurboTax, except K-1 worksheets for QBI, at-risk and interest limits gave inputs without instructions.

Reddit · r/personalfinance · Apr 4, 2025

Mixed

Summary of a Reddit comment

FreeTaxUSA showed a balance several hundred higher than TurboTax.

Reddit · r/tax · Mar 22, 2025

Mixed

Summary of a Reddit comment

Found FreeTaxUSA fine for simple returns but could not import hundreds of stock trades, so paid for TurboTax instead.

Reddit · r/tax · Mar 21, 2025

Mixed

Summary of a Reddit comment

Usually uses FreeTaxUSA but a special situation was handled wrongly there, so they used TurboTax this year.

Reddit · r/tax · Mar 13, 2025

Mixed

Summary of a Reddit comment

FreeTaxUSA went well until a K-1 box made it say it could not handle the return, so they plan to try again next year.

Reddit · r/personalfinance · Feb 28, 2025

Mixed

Summary of a Reddit comment

Used FreeTaxUSA for years but it cannot handle foreign pension income or the foreign tax credit, forcing a switch to TurboTax.

Reddit · r/personalfinance · Feb 27, 2025

Mixed

Summary of a Reddit comment

FreeTaxUSA gave a smaller refund than TurboTax, which also offered union dues and job-related deductions.

Reddit · r/tax · Feb 23, 2025

Mixed

Summary of a Reddit comment

After moving states mid-year, could not get FreeTaxUSA to understand they had not underpaid one state, so used TurboTax this year.

Reddit · r/tax · Feb 21, 2025

Mixed

Summary of a Reddit comment

The W-2 PDF import missed a few fields that had to be fixed manually.

Common questions about FreeTaxUSA

What do customers say about FreeTaxUSA?

Users, most of them switching from TurboTax, describe FreeTaxUSA as easy, cheap and accurate, with federal filing free and only a small state fee. It handles self-employment, rentals and investments well for many, without the constant upsells. A few missed direct imports, struggled with large stock-trade lists, or had a special situation handled wrongly.

Is FreeTaxUSA worth it?

Of the 554 reviews with a clear verdict, 82% are positive, 14% mixed and 5% negative. The praise mentioned most is easy to use. The most common complaint is buggy app.

What do people like about FreeTaxUSA?

The praise reviewers mention most: easy to use (160 reviews), low fees (146 reviews) and reliable (94 reviews). For example: First time on FreeTaxUSA with an earned income credit return was smooth and easy, with only a small state fee.

What are the most common complaints about FreeTaxUSA?

The complaints reviewers mention most: buggy app (26 reviews), poor support (6 reviews) and hidden fees (2 reviews). For example: FreeTaxUSA filled out their Form 8606 incorrectly on a backdoor Roth, so they filed with TurboTax instead.

What does the signal score of 94 mean?

It's how well reviewed FreeTaxUSA is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.

What are the specs of FreeTaxUSA?

Category: Tax software. Type: Online tax software. Fees: Federal $0; state $15.99.

Where do these FreeTaxUSA reviews come from?

554 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.