Reddit · r/personalfinance · 5 days ago
They have used E*TRADE for over two decades with no problems, finding support responsive and accurate the few times they needed it, and they handle most things in the app or on a laptop.
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Fresh experiences from real customers, collected from Reddit, YouTube and blogs and linked to their sources.
Reddit · r/personalfinance · 6 days ago
They opened an E*TRADE account for a sign-up bonus, had trouble logging in, and found the support agent they called very helpful. They received the bonus afterward.
Reddit · r/personalfinance · 6 days ago
They had never needed customer service until opening E*TRADE, where verification problems and an unverifiable phone number meant a long wait for manual review before getting online access. They say it is fine now.
Reddit · r/fidelityinvestments · 7 days ago
Trades on Fidelity and reports lags, glitches, loading issues and sell orders not filling even when the bid fell below the limit. Calls the platform a big piece of trash for active trading and says he would not use it.
Reddit · r/fidelityinvestments · 7 days ago
Says Fidelity sometimes rejects a second market order for the same stock submitted right after the first because it is too similar to the last one, and that it has been like this for years.
Reddit · r/fidelityinvestments · 8 days ago
They call Fidelity Baskets horrible because some of their positions are stuck in limbo. They were told the engineering team would take about a week to respond.
Reddit · r/TheRaceTo10Million · 10 days ago
A partial transfer out to Robinhood did not work and a call to E*Trade could not explain why; they also believe its margin rate is higher than rivals'.
Reddit · r/fidelityinvestments · 11 days ago
Moved over from Ameriprise intending to self-manage and found the free advisor calls steered toward paid management and skipped their agenda, though the transfer help was good.
Reddit · r/fidelityinvestments · 12 days ago
Meets a free Fidelity advisor about once a year as a DIY investor; the team respects that and has never been pushy.
Reddit · r/investing · 12 days ago
Chose Fidelity to move their Roth from E-Trade and says they are very glad they did.
Reddit · r/fidelityinvestments · 13 days ago
Long-time Fidelity customer who does not use its management services and meets the free advisor twice a year; finds him helpful and not pushy about selling anything.
Reddit · r/fidelityinvestments · 13 days ago
Says the Fidelity advisor pushed hard to move their 401k into a managed account for a larger fee and kept calling afterwards, leaving a poor impression.
Reddit · r/investing · 13 days ago
Has a Roth with Fidelity and Robinhood; says Fidelity is great but its only real benefit for them has been being able to call someone, and they have called just once in eight years.
Reddit · r/investing · 13 days ago
Keeps all tax-advantaged accounts at Fidelity and a brokerage at E-Trade, saying E-Trade has the best interface but Fidelity's customer service is far better and it would be the one choice.
Reddit · r/investing · 13 days ago
Recently moved from Robinhood to Fidelity, finding Robinhood's UI much better and still using its app, but preferring Fidelity for its wide range of fund options.
Reddit · r/investing · 13 days ago
Praises Fidelity for international markets, fractional shares, good support and a decently good UI, saying it now handles most of their banking for functional purposes.
Reddit · r/investing · 13 days ago
Consolidated everything to Fidelity, finding Schwab fine but liking Fidelity's interface better.
Reddit · r/investing · 13 days ago
Has used all three of Fidelity, Robinhood and Schwab and rates Fidelity by far the best, loving its UI, low and no cost funds, customer support and ease of setting things up.
Reddit · r/investing · 14 days ago
A former dedicated Schwab user who now finds Fidelity just better, citing cash swept into higher-yield T-bill equivalents and full dollar-amount limit orders, while saying Schwab representatives are smarter.
Reddit · r/investing · 14 days ago
Uses both Schwab and Fidelity and finds Schwab's interface better, since Fidelity needs several refreshes after a trade and lacks a combined account summary with allocation percentages, though Fidelity automatically invests cash.
Reddit · r/investing · 14 days ago
Uses both Schwab and Fidelity and finds Fidelity edges ahead in UI experience and total package, being low friction and powerful once learned, with everything from fractional stocks to T-bills, Roths, 401ks and HSA in one place.
Reddit · r/fidelityinvestments · 16 days ago
Switched to Robinhood six months ago and finds support fine: a requested call comes within a minute and the rep is helpful.
Reddit · r/Schwab · 18 days ago
Notes that buying Irish-domiciled ETFs through Schwab International requires calling the global desk and paying a per-trade fee, though they still prefer Schwab to IBKR.
Reddit · r/Schwab · 18 days ago
Could not get the global desk's per-trade fee waived even as a private client and found it ridiculous.
Reddit · r/M1Finance · 20 days ago
Fractional shares and low borrow rates were worthwhile advantages, and transferring everything out proved easy, though hefty fees charged on exit were covered by the receiving brokerage.
Reddit · r/Schwab · 23 days ago
Does not want to spend time squeezing a few extra cents but values that Fidelity's automatic cash sweep earns hundreds of times more than Schwab's 0.01% with no effort.
Reddit · r/Schwab · 23 days ago
Uses a Fidelity CMA like checking and calls the auto sweep the most important feature, since two to three months of expenses now earn interest instead of sitting idle while staying liquid.
Reddit · r/Schwab · 23 days ago
Says Fidelity fails biometric login and makes them redo it now and then, whereas they never had a problem at Schwab, and sees the lack of auto sweep as the one thing Fidelity does better.
Reddit · r/fidelityinvestments · 24 days ago
After two weeks and over ten hours E*Trade could not transfer an inherited IRA from a Morgan Stanley managed account, Fidelity completed it seamlessly in two days with a knowledgeable agent.
Reddit · r/investing · 25 days ago
They tried Webull for margin borrowing and found its Premium accounts offer lower rates than Interactive Brokers, but say they are not impressed with the broker at all so far.
Reddit · r/investing · 25 days ago
Tried the desktop platforms for six weeks and found the interface chaotic, while rating the company and its execution as excellent.
Reddit · r/investing · 25 days ago
Holds accounts at both Fidelity and IBKR and prefers IBKR for global trading and reporting.
Reddit · r/MerrillEdge · 26 days ago
The interface looks straightforward, phone support reps have been really nice, and the account came with checks and a black and gold check cover.
Reddit · r/MerrillEdge · 27 days ago
Long-standing Roth IRA was abruptly closed over an unupdated profile, triggering early withdrawal taxes and mailing a check to an old address.
Reddit · r/personalfinance · 28 days ago
They opened a Roth IRA at M1 by rolling over an old 401(k) and picked a premade model pie, then kept contributing. They are unhappy with the modest first-year performance and note the model pie cannot be edited.
Reddit · r/personalfinance · 29 days ago
They were fine with Merrill Edge until a backdoor Roth conversion, when Merrill insisted on leaving a small minimum in the traditional IRA or closing it. They are now considering moving their money away.
Reddit · r/etrade · 30 days ago
Closing an inactive account and transferring the remaining balance drags on for months despite forty-minute security verification calls.
Reddit · r/fidelityinvestments · 30 days ago
Long-time clients with a supposed advisor and team who never contacts them; zero contact is the worst experience in about 40 years with Fidelity.
Reddit · r/Bogleheads · 31 days ago
Calls Fidelity's app absolute garbage compared with Robinhood's and is happy using Robinhood's Gold card and the 3% Roth match instead, saying Reddit is very anti-Robinhood.
Reddit · r/fidelityinvestments · 31 days ago
A customer since the 1990s who noticed a terrible drop in service after being dropped from the Private Client Group, with questions unanswered and promised callbacks that never came.
Reddit · r/fidelityinvestments · 31 days ago
Moved six accounts to Fidelity over two years, starting with an old 401k, finds the staff extremely helpful and the website among the best, and earns 2% on a Fidelity credit card for household spending.
Reddit · r/fidelityinvestments · 31 days ago
Says Fidelity's phone support is amazing, with knowledgeable, friendly reps, in stark contrast to the employer 401k at Vanguard where support is uninformed and gives a run-around.
Reddit · r/Bogleheads · 32 days ago
Treats Fidelity as the primary brokerage they hope never to leave and has used the Fidelity 2% card as their main card for about a decade; tried the Robinhood Gold card for a few months and found Robinhood improved over the horror stories.
Reddit · r/Bogleheads · 32 days ago
Switched most accounts from Fidelity to Robinhood, using the Gold card as the main credit card, because they find the Robinhood UI much easier to use and so easier to keep contributing money.
Reddit · r/investing · 32 days ago
Uses Fidelity for ESPP and personal accounts with basic stock sales at zero cost online.
Reddit · r/fidelityinvestments · 33 days ago
After transferring money into a brokerage account from an old work account, got a call the same day from a Salt Lake City advisor who has kept in contact since; calls it pretty good service.
Reddit · r/fidelityinvestments · 33 days ago
First call to Fidelity on a Sunday afternoon reached a human who resolved the issue quickly and even gave a direct number for further help that day.
Reddit · r/fidelityinvestments · 33 days ago
Thinks Fidelity service beats Robinhood and Coinbase and is near Schwab, but at times got incorrect information and had to call several times to resolve a problem or two.
Reddit · r/fidelityinvestments · 33 days ago
Fidelity was always helpful and they moved most things over, but bad and conflicting information before and after a move was only clarified by a supervisor while secure messages went unanswered.
Reddit · r/fidelityinvestments · 33 days ago
Moved from Schwab for a rep available anytime, but the advisor grew unhelpful with vague answers and later pushed an SMA three times after being told they were not interested, so they moved to a fee-based fiduciary.
Reddit · r/fidelityinvestments · 34 days ago
Brand new to investing, a Fidelity rep spent 45 minutes explaining sectors, index funds versus mutual funds versus ETFs and diversification and walked them through the website; years later they use it easily.
Reddit · r/fidelityinvestments · 34 days ago
Rating Fidelity's service 11/10 for a clear US-based call about rolling an old 401k into a Fidelity IRA, versus the old provider ADP whose overseas rep was hard to understand.
Reddit · r/fidelityinvestments · 34 days ago
Called about a retirement account and the agent was extremely helpful and friendly, apologized for questions she could not answer, and stayed on the line 20 to 25 minutes, unlike the previous plan provider.
Reddit · r/fidelityinvestments · 34 days ago
Self-manages accounts at Fidelity, finds the website easy with excellent reports, research and learning areas, and a recent advisor appointment was knowledgeable, courteous and helpful.
Reddit · r/fidelityinvestments · 34 days ago
Generally happy with Fidelity support but has learned not to take it as gospel after being told things in error, and says second-tier help is hard to reach.
Reddit · r/fidelityinvestments · 34 days ago
Support and ops were great about researching an unexplained old transfer fee, but the advisor they were sent to belittled their Boglehead investing strategy.
Reddit · r/fidelityinvestments · 34 days ago
Moved IRA, brokerage and HSA to Fidelity three years ago to keep them together, likes the interface, has not needed help, and helped their daughter open a Roth IRA there.
Reddit · r/fidelityinvestments · 34 days ago
Has never had an issue Fidelity could not resolve, likes the cash back card integration with the CMA and the brokerage sweep, and that cash held as put collateral keeps earning interest; wishes it had API access.
Reddit · r/fidelityinvestments · 34 days ago
After a parent's death it took over a month, two visits to different Fidelity offices and countless calls and emails to transfer an IRA to them, so they are moving it to another company.
Reddit · r/fidelityinvestments · 35 days ago
Uses Schwab for limited margin in a Roth IRA, extended-hours order entry and Zelle, while preferring Fidelity's nightly cash sweep.
Reddit · r/etrade · 38 days ago
Dealings with staff were chaotic: a deposit was pushed before arranging an advisor call, a promised advisor went silent, a manager hung up on them, and a fee to move a custodial account out would not be waived.
Reddit · r/Bogleheads · 38 days ago
Keeps their investments at the broker and says they never give it a second thought, noting it has been stable for decades.
Reddit · r/M1Finance · 39 days ago
Holds a Roth, main brokerage and a 401k rollover, and moving extra cash in from a credit union account is easy enough not to worry about.
Reddit · r/personalfinance · 40 days ago
Has Schwab for decades and Fidelity a few years for its CMA, likes Fidelity's interface better, and finds Schwab's 24/7 service and nearby office good too.
Reddit · r/fidelityinvestments · 41 days ago
They use a self-directed (manual) Fidelity account rather than the Go robo-advisor and report that it has been great for them, with zero problems so far.
Reddit · r/personalfinance · 41 days ago
Hates the Fidelity 403b interface: exchanging between funds shows a table with abbreviated names and no symbols and confirming opens pop-ups, and they already messed up one redistribution.
Reddit · r/personalfinance · 45 days ago
Fidelity is their least favorite of three brokers; a fraudulent debit charge on the cash account took months to recover and support was rude and bad on other calls, until they wrote the executive office.
Reddit · r/personalfinance · 45 days ago
Keeps most money at Vanguard but prefers Fidelity because it allows recurring and fractional investing in any fund or ETF, whereas Vanguard forces manual orders outside its own products.
Reddit · r/personalfinance · 45 days ago
Deposit was held for a month after being told three days, with support unable to help and many others reporting similar holds, which pushed them to choose Vanguard.
Reddit · r/personalfinance · 45 days ago
Praises Fidelity customer service, saying they reach a real person on the phone within five minutes every time.
Reddit · r/investing · 57 days ago
They opened Webull a few years ago for a free fractional-share promo, later opened a Roth IRA there, and now buy VTI weekly with dividend reinvestment, though they are unsure after seeing mixed reviews.
Reddit · r/Bogleheads · 57 days ago
Consolidated all investments into Vanguard for simplicity and likes it.
Reddit · r/Bogleheads · 57 days ago
Has kept personal IRAs and brokerage accounts at Vanguard and finds its online interface just OK, similar to Fidelity's.
Reddit · r/fidelityinvestments · 58 days ago
Almost 30 years as a customer, account locked for three months when trying to withdraw.
Reddit · r/Bogleheads · 67 days ago
Pays most bills from a Fidelity CMA but has the paycheck go to a local bank for branch services and a backup, moving money to Fidelity once a month.
Reddit · r/etrade · 68 days ago
Two stints with a taxable account and an IRA have gone without issues, with easy transfers from an outside bank and a smooth 401k rollover into the IRA.
Reddit · r/Bogleheads · 68 days ago
Has a Vanguard IRA and a Fidelity 401k, and also opened a Fidelity CMA and brokerage account because they value Fidelity's customer service.
Reddit · r/Bogleheads · 68 days ago
Has been consolidating E*Trade and Fidelity brokerages into Fidelity, partly after learning how hard inheritors found getting money out of E*Trade, and likes the simplicity.
Reddit · r/Bogleheads · 68 days ago
Has retirement accounts at Fidelity and Ally, generally prefers the Fidelity platform, but finds Fidelity's fees for some mutual funds such as Vanguard and Dodge & Cox exorbitant compared with free at Ally.
Reddit · r/Bogleheads · 68 days ago
Started a Roth IRA at Vanguard but opened one at Fidelity because planned conversions and having a brick-and-mortar office to visit if needed has value to them.
Reddit · r/etrade · 69 days ago
Debit card was declined about 70 percent of the time even for basic purchases like gas, and the accounts were frozen nearly every other week, including once after a PayPal flag, leaving no emergency access to money.
Reddit · r/Bogleheads · 70 days ago
They keep their assets at Merrill mainly for the elevated Bank of America credit card rewards perks and would not trade that for a Robinhood transfer bonus, citing Robinhood's weak customer service.
Reddit · r/Bogleheads · 70 days ago
They moved their assets to Robinhood for a large transfer bonus and say it was totally worth it.
Reddit · r/Schwab · 70 days ago
Moves money in and out of a money market fund daily around purchases in their Schwab IRAs without fees and finds Schwab chat support great.
Reddit · r/Bogleheads · 72 days ago
Has used both Merrill and Fidelity and likes Fidelity better, including that it allows trading fractional shares.
Reddit · r/Bogleheads · 72 days ago
Calls Fidelity awesome, praising the analysis tools, monthly statements, exceptional ease of use and fast transfers.
Reddit · r/Bogleheads · 72 days ago
Uses Vanguard, Fidelity, Schwab and Robinhood and likes Fidelity's UI best by far, holding T-bills, money market funds and IRAs there; says Robinhood is easiest to start with but layered with prediction markets and ads.
Reddit · r/Bogleheads · 72 days ago
Has used Robinhood, Webull, Betterment and Fidelity and says Fidelity all the way.
Reddit · r/Bogleheads · 72 days ago
Likes Fidelity's customization options, being able to link multiple accounts, and a clean user-friendly interface, though disliked the FullView changes; hopes Fidelity keeps responding to community feedback.
Reddit · r/Bogleheads · 72 days ago
Has used Vanguard, Fidelity, Schwab and Merrill and rates Fidelity's interface best, and has been happy with Fidelity's phone customer service whenever they have called.
Reddit · r/Bogleheads · 72 days ago
Likes Fidelity well enough, but its app stopped letting them log in a few months ago and some interfaces are frustrating, though they managed to link and label most accounts.
Reddit · r/dividends · 73 days ago
Automated pie investing is easy, though there is a sign-in glitch and it invests every deposit unless a minimum cash holding is set.
Reddit · r/Schwab · 74 days ago
Plans to move all Fidelity assets to Schwab after finding administrative tasks a nightmare, with reps giving different answers each time, the back office dropping the ball, and archaic manual forms as power of attorney.
Reddit · r/Bogleheads · 76 days ago
Uses Fidelity because their dad does and really likes the interface, though not enough to move everything over from Vanguard.
Reddit · r/Bogleheads · 76 days ago
Spent about eight months at Schwab but went back to Fidelity because Schwab would not automate ETF and stock investing and limited fractional shares to the S&P 500; likes Fidelity for set-and-forget investing.
Reddit · r/Bogleheads · 76 days ago
Joined Vanguard, then moved to Schwab and found it could not do fractional shares, then moved to Fidelity, which they call the king.
Reddit · r/Bogleheads · 76 days ago
Opened an account with Schwab first but disliked buying ETFs in whole shares, so opened one at Fidelity instead.
Reddit · r/Bogleheads · 76 days ago
Uses Fidelity for everything except a bill-paying checking account and HYSA, including 401k, Roth IRA, HSA, taxable brokerage and Cash Management, buying Vanguard funds inside those accounts.
Reddit · r/fidelityinvestments · 77 days ago
Was locked out of Fidelity for six weeks, lost money as a result, and split investments across two brokerages afterwards.
Reddit · r/fidelityinvestments · 77 days ago
Employer direct deposits were held two weeks in a row in the CMA, tying up thousands of dollars, so they returned to a real bank for spending.
Reddit · r/fidelityinvestments · 78 days ago
Called after hours about a possible phishing message and Fidelity locked all accounts and cards, cancelled pending bill payments and gave different answers on every follow-up call.
Reddit · r/fidelityinvestments · 78 days ago
Moved cash out because Fidelity's money market options trail Vanguard's (FDLXX about 3.3% versus VUSXX 3.7%) but keeps all non-workplace accounts there.
Reddit · r/fidelityinvestments · 78 days ago
Loves Fidelity but was locked out for two weeks during an investigation, which was nerve-wracking and is why they keep some money separate.
Reddit · r/fidelityinvestments · 78 days ago
Uses Fidelity for brokerages, IRAs, 401k, CMA, credit card and 529, after trying the other major players, and has been a happy customer for years.
Reddit · r/fidelityinvestments · 78 days ago
Was erroneously banned from Fidelity and still has not been reinstated, so would be reluctant to consolidate on its platform.
Reddit · r/fidelityinvestments · 78 days ago
Calls the cash management account the best interest-bearing checking they have found, loves the 2% credit card and debit card ATM reimbursement; only gripe is some cards will not debit from it.
Reddit · r/fidelityinvestments · 78 days ago
Had Fidelity as a one-stop shop for years until it rolled out a 20-day hold with no prior notice, which showed it was no longer customer-service aligned.
Reddit · r/fidelityinvestments · 78 days ago
Has used many platforms through work 401ks and favors Fidelity by far, with a local investor office nearby; Chase as a backup account is much worse in interface and policies.
Reddit · r/fidelityinvestments · 78 days ago
Uses Fidelity for nearly everything across about ten accounts, recommends it to family and beginners, says it does everything well and easily, and has zero complaints.
Reddit · r/fidelityinvestments · 78 days ago
Finds Fidelity phenomenal with a CMA for checking, brokerage, 401k, HSA and RSU accounts; app is a bit confusing but idle cash earns interest, so no separate savings account.
Reddit · r/fidelityinvestments · 78 days ago
Uses Fidelity and Vanguard; Fidelity won them over by dramatically improving its platform over 10 years and adding zero-cost index funds.
Reddit · r/Daytrading · 79 days ago
Prefers it to E*TRADE, Schwab, IBKR and Robinhood for momentum trading, citing customizable hotkeys, order offsets, sub-one-minute charts and being the most forgiving on volatile stocks.
Reddit · r/fidelityinvestments · 80 days ago
An experienced options trader says a market order on an illiquid option filled far below the bid shown in the Fidelity app, and Fidelity support would not reverse it, so they advise always using limit orders.
Reddit · r/M1Finance · 81 days ago
Great set-and-forget brokerage alongside Schwab, though pooling dividends across the whole pie instead of reinvesting directly into the paying stock is annoying.
Reddit · r/fidelityinvestments · 81 days ago
They currently use M1 Finance and praise the interface and the pie concept, but are frustrated that it only trades in two windows a day. They are considering moving their IRA to Fidelity for baskets.
Reddit · r/Bogleheads · 82 days ago
Retitled a joint taxable Vanguard account into a trust and found it a simple, logical process with no issues.
Reddit · r/Bogleheads · 82 days ago
Has trusts at Vanguard and found them no hassle to set up.
Reddit · r/Bogleheads · 82 days ago
Has several trusts at Vanguard and says it has been nothing but easy, including using a trust account as escrow for an estate.
Reddit · r/Bogleheads · 82 days ago
Left Vanguard after changing a trustee on a special-needs trust account meant hoop after hoop of shifting requirements and a rejected notarization.
Reddit · r/Bogleheads · 82 days ago
As trustee of trusts with Vanguard accounts reports no problems specific to the trust accounts.
Reddit · r/Bogleheads · 83 days ago
Likes Fidelity's money transfer lock against ACATS fraud but dislikes that it blocks outbound ACH transfers too, and wonders whether using Fidelity as their main account is wise.
Reddit · r/Bogleheads · 83 days ago
Says much is missing from the Fidelity app and it keeps getting worse as the company changes it, so they just use the desktop site.
Reddit · r/Bogleheads · 83 days ago
Locking an HSA with Fidelity's transfer lock earlier this year blocked reimbursing themself from the HSA with an unhelpful error.
Reddit · r/Bogleheads · 84 days ago
Found the in-kind transfer from Betterment to Fidelity incredibly easy, though it left nearly 28 funds to simplify.
Reddit · r/fidelityinvestments · 85 days ago
They trialed Fidelity Baskets to manage ETFs across several accounts but will not renew. They found it unintuitive, disconnected from the rest of the app and harder than doing the allocation math themselves.
Reddit · r/investing · 86 days ago
They self-manage their portfolio on the Merrill platform and like its research and technical analysis tools. They also mention a tab of Merrill's preferred ETFs.
Reddit · r/investing · 87 days ago
They dropped their Merrill advisor and now hold a single index ETF in both their Roth IRA and brokerage at Merrill Edge. They note there are no fractional ETF purchases, so leftover cash gets swept into a mutual fund.
Reddit · r/investing · 87 days ago
They keep a balance at Merrill only to qualify for a Preferred Rewards tier, which they say was recently made worse. They found the limits on what can be bought restrictive and ignore the advisors' sales calls.
Reddit · r/investing · 87 days ago
Likes Fidelity, especially its customer service, but says Robinhood has a better app and offers extras such as rollover matches, IRA match and a 3% flat credit card that make it hard to leave.
Reddit · r/Schwab · 88 days ago
Has never had a problem with Schwab as a long-term holder and is happy with it after liking TD fine.
Reddit · r/Schwab · 88 days ago
Has used Schwab for nearly twenty years without issues.
Reddit · r/Schwab · 88 days ago
Has never had issues and loves the interface.
Reddit · r/Schwab · 88 days ago
Reports the website breaking weekly since 2019 with wrong pricing, pages not loading and broken account values, though thinkorswim is the one good thing.
Reddit · r/Schwab · 88 days ago
Says sale prices often print below the day's low, with explanations that don't satisfy, and the trading page was down at the open.
Reddit · r/investing · 90 days ago
Says they never received any real money from the 3% IRA match, only green numbers in the app.
Reddit · r/Schwab · 93 days ago
Is irritated that Schwab only automates mutual funds, forcing weekly manual ETF purchases, so keeps investments at Fidelity while doing research at Schwab.
Reddit · r/Schwab · 93 days ago
Finds Schwab far behind on basic features such as automatic purchases and a performance-by-asset chart.
Reddit · r/fidelityinvestments · 94 days ago
They use Fidelity baskets across several of their accounts with few issues and find it much easier to balance and add money to rebalance in taxable accounts. They hold plain ETFs, which keeps things simple.
Reddit · r/fidelityinvestments · 95 days ago
They use Fidelity Basket Portfolios inside their Fidelity brokerage account and say it works fine for them. They report it saves them a lot of time whenever they invest.
Reddit · r/fidelityinvestments · 95 days ago
They hit a bug in Fidelity Baskets where one basket would not save ticker changes and recurring investments kept buying unwanted stocks. Support called baskets a niche product, and they are now looking at alternatives.
Reddit · r/investing · 95 days ago
Finds Vanguard's service terrible now, especially for getting money out, with a 401k transfer taking two months as Vanguard kept changing things.
Reddit · r/investing · 95 days ago
Reports poor customer service experiences at Vanguard.
Reddit · r/investing · 95 days ago
Cannot recommend Vanguard after a SEP IRA transfer into a company 401k sat for over a month, calling the process ridiculous with terrible service and poor communication.
Reddit · r/personalfinance · 98 days ago
They left their Webull account unused for years, found the app complicated and unintuitive, and could not close it because of a delisted stock; support tickets only got copy-pasted bot replies.
Reddit · r/personalfinance · 98 days ago
They contrast their Webull trouble with the one time they had a problem at Robinhood, when a live support person answered within seconds and fixed it within minutes.
Reddit · r/M1Finance · 99 days ago
Most bills are now paid from it, Smart Transfers top up the account within about 15 minutes, and Venmo and PayPal work seamlessly, while debit swipes, ATM, cash and check deposits and Zelle still need other institutions.
Reddit · r/Schwab · 99 days ago
Says Schwab has top-tier customer service and would call them to walk through a transfer.
Reddit · r/personalfinance · 101 days ago
They hold individual stocks at E*TRADE for shareholder perks because it integrates with the perk platforms better than Fidelity, where they keep most of their retirement funds.
Reddit · r/personalfinance · 102 days ago
They chose Vanguard and have no complaints; they note its app and website lag behind in updates but say they have had no trouble using it.
Reddit · r/Bogleheads · 102 days ago
Has had nothing but good experiences, including chat support that talked them through a backdoor Roth.
Reddit · r/Bogleheads · 103 days ago
Left Fidelity within a week for Schwab and three years later is very pleased with the decision.
Reddit · r/Bogleheads · 103 days ago
Has been with Schwab for over 15 years with consistently great customer service experiences.
Reddit · r/Bogleheads · 103 days ago
Satisfied Schwab customer for over 30 years, praising the website, top-notch customer service and helpful local branch staff.
Reddit · r/Bogleheads · 103 days ago
Dropped Vanguard and Fidelity over service and says Schwab hands down has the best customer service.
Reddit · r/Bogleheads · 103 days ago
Moved Vanguard mutual funds to Schwab without trouble, and Schwab reimbursed the exit fee charged by the previous firm.
Reddit · r/M1Finance · 105 days ago
Using it since it launched, automated rebalancing made it easy to teach a daughter about investing, and adding money to the pie directs it to the stocks that are currently down, which they love.
Reddit · r/Bogleheads · 105 days ago
Uses IBKR from the Netherlands and is happy with it.
Reddit · r/Bogleheads · 106 days ago
Moved most investments to IBKR after returning to Europe, finding the asset transfer easy and quick, cost basis backfilled within a week, and cash withdrawals working well.
Reddit · r/MerrillEdge · 108 days ago
Used mainly to keep Bank of America rewards qualification; as a self-directed brokerage it is fine, with Schwab's interface preferred, though for few transactions they are all really the same.
Reddit · r/Bogleheads · 109 days ago
They used Merrill for a long time and still keep an account for the credit card points bonus. They find the Automatic Investment Plan fund selection limited with poor expense ratios, so they buy by hand each quarter.
Reddit · r/Bogleheads · 110 days ago
Found moving trust assets through Vanguard's Change of Ownership department a difficult experience and recommends naming beneficiaries to avoid it.
Reddit · r/Bogleheads · 110 days ago
Settling a parent's estate, found the Vanguard accounts with named beneficiaries super easy, needing only a death certificate and beneficiary details, versus a harder trust.
Reddit · r/Bogleheads · 110 days ago
As executor twice, found Vanguard's transfer-on-death process painless and quick, with Vanguard walking beneficiaries through it.
Reddit · r/investing · 117 days ago
They hold investments at M1 alongside Fidelity and like M1 for its pies. The restriction to a single joint account is why their other accounts live at Fidelity, and they would consolidate there if needed.
Reddit · r/Bogleheads · 117 days ago
They keep their Roth IRA at Fidelity and are a big fan of its zero-expense-ratio index funds, which they use as core holdings.
Reddit · r/Bogleheads · 117 days ago
Switched to Fidelity Full View a few years ago when Mint shut down and finds it pretty good, with nice retirement planning tools.
Reddit · r/Bogleheads · 117 days ago
Finds Fidelity Full View rarely accurate, particularly in how it classifies Robinhood investments.
Reddit · r/Bogleheads · 117 days ago
Seconds Fidelity Full View, which is free to Fidelity customers, and says it works really well for the retirement planning needs of a couple across more than ten financial accounts.
Reddit · r/Bogleheads · 117 days ago
Does not mind a Fidelity-owned planning tool through a fee-only planner, but wants to avoid a Fidelity rep seeing their whole financial picture and pitching consolidation and AUM services, which they say has happened.
Reddit · r/Schwab · 119 days ago
Linked the Schwab One International brokerage Visa card to PayPal without problems, and Google Pay needed a short call to international customer service.
Reddit · r/personalfinance · 121 days ago
They signed up for Webull years ago for the free stocks, never kept using it, and welcomed the inactivity fee notice as a reason to close their account.
Reddit · r/personalfinance · 122 days ago
They have been charged a small monthly Webull fee for years that they cannot trace; phone support left them on hold for hours and email pointed them to PayPal, where nothing showed up.
Reddit · r/personalfinance · 122 days ago
They started investing through Webull, Robinhood and M1, but later closed their Webull trading account and moved to Fidelity because they no longer trust fintech brokerages.
Reddit · r/personalfinance · 122 days ago
They are willing to pay Webull's small fee to keep using its charts, which they find far better than the charting in Interactive Brokers.
Reddit · r/MerrillEdge · 122 days ago
Cumbersome back-office restrictions, rough platform design, and endless hold music make customer service painful.
Reddit · r/fidelityinvestments · 122 days ago
Reports that ACH transfers started from the Schwab site are available for trading immediately and complete the next day.
Reddit · r/fidelityinvestments · 127 days ago
They still see the Fidelity positions tab lag even after upgrading to a new phone, and say the problem only began after the new layout rolled out.
Reddit · r/fidelityinvestments · 129 days ago
Unable to replace or cancel orders; says not every complaint is ranting.
Reddit · r/fidelityinvestments · 130 days ago
They like the recent Fidelity app redesign; after some fiddling with settings, they find it easier to navigate and customize than earlier versions.
Reddit · r/MerrillEdge · 130 days ago
The app has been disappointing since the account was opened in February, with Robinhood judged better.
Reddit · r/MerrillEdge · 130 days ago
Mobile app holdings page gets stuck on weekend status and fails to display daily stock changes.
Reddit · r/fidelityinvestments · 132 days ago
They use the Fidelity app on Android without the keyboard, scrolling or options problems others report, though the advanced chart loads slower than they would like.
Reddit · r/fidelityinvestments · 132 days ago
They use the Fidelity app on a recent high-end Android phone and report no technical issues, though they agree with others that the app looks very dated in its design.
Reddit · r/fidelityinvestments · 133 days ago
They find the Fidelity mobile app laggy and say the options order screen is broken, with buttons covered up, calling it the worst app among all their brokerages.
Reddit · r/fidelityinvestments · 133 days ago
They say the new Fidelity interface lags so much that it is unusable and that they plan to transfer their account elsewhere if it does not improve within weeks.
Reddit · r/etrade · 135 days ago
Decades of use, with employer ESPP and RSUs moved there a few years back from Schwab, which simplified things, and moving money externally is described as super easy.
Reddit · r/etrade · 135 days ago
Clean interface and mobile app outperform Fidelity in daily use, though order routing steers trades to market makers instead of auto-rolling treasuries.
Reddit · r/etrade · 135 days ago
Consolidating checking, savings, IRA, brokerage, and trust accounts under one roof is convenient, though Morgan Stanley bureaucracy slows trust paperwork.
Reddit · r/etrade · 139 days ago
Mobile app login repeatedly errors out even after clearing cache and reinstalling, forcing browser access while support pushes tech help to Monday.
Reddit · r/Bogleheads · 139 days ago
They use Merrill Edge for the credit card benefit and instant transfers to their BofA checking. They have nothing negative to say, and their trades simply get filled.
Reddit · r/Schwab · 139 days ago
Moved their whole portfolio to Schwab because Vanguard had several UIs, half-finished migrations and a site where finding anything took ten minutes.
Reddit · r/Bogleheads · 140 days ago
They use Merrill Edge mainly alongside the BofA credit card and banking. The interface is not fancy but does what they need, and phone support connected them fast to a knowledgeable human who could resolve issues.
Reddit · r/Bogleheads · 140 days ago
They left Merrill Edge because it lacked fractional shares, automatic scheduled buys and some funds they wanted, and its research tools were weak. The BofA link made moving money easy, but they have no regrets leaving.
Reddit · r/Bogleheads · 140 days ago
They currently use Merrill Edge and overall like it, singling out customer support as top notch. A short but clearly first-hand endorsement of the brokerage account.
Reddit · r/Bogleheads · 140 days ago
They keep only the balance needed for the perks at Merrill Edge and do new purchases at Fidelity. They cite no fractional shares and no automation, but call it a decent emergency-fund spot with easy transfers to the bank.
Reddit · r/Bogleheads · 140 days ago
They hold a legacy Merrill Edge account inherited from a buyout of a small discount broker, linked to their BofA checking. They rarely trade and have had no issues except missing cost basis information on older positions.
Reddit · r/Bogleheads · 140 days ago
A long-term Merrill customer who calls it serviceable for buy-and-hold and loves the credit card boost, but is moving most assets to Fidelity over slower service, frequent login failures, no fractional shares and a very low rate on idle cash.
Reddit · r/Bogleheads · 140 days ago
They use Merrill Edge for its money market funds for cash needed soon. They are not a fan of the trading menu and think Fidelity is the better platform overall.
Reddit · r/Bogleheads · 140 days ago
They keep a balance at Merrill Edge for the credit card rewards tier and regularly move out interest, dividend and rebalancing cash via partial ACAT transfers, which they say Merrill does not charge for.
Reddit · r/Bogleheads · 140 days ago
A user of more than ten years who finds Merrill Edge fine for buy-and-hold. Same-day money market availability and ACATS transfers work well, though buying TIPS requires a long phone call so they buy bonds at Fidelity.
Reddit · r/Bogleheads · 140 days ago
They use a relative's Merrill Edge account and call it serviceable for casual investing, with good money market yields but no fractional shares and weak fund selection. They rank it third behind Schwab and Fidelity, helped by BofA rewards.
Reddit · r/Bogleheads · 140 days ago
They find Merrill Edge fine as a basic trading platform with easy transfers to a BofA account and one shared app for banking and investing. Their one complaint is the recent increase in the balance needed for the top rewards tier.
Reddit · r/Bogleheads · 140 days ago
They describe Merrill Edge as fine and generally adequate for buy-and-hold investing, though using it is a bit of a chore. A brief, lukewarm owner opinion.
Reddit · r/Schwab · 140 days ago
Uses Schwab, Vanguard and Fidelity and finds Vanguard easily the worst of the three.
Reddit · r/fidelityinvestments · 141 days ago
They have been a Fidelity customer since 1984 and have never worried about the firm going bankrupt or failing as a brokerage.
Reddit · r/fidelityinvestments · 147 days ago
Beneficiary department mixed another customer's shares into an inherited account transfer to Fidelity, then refused to provide a written negligence letter and made aggressive collection threats before the return finished processing.
Reddit · r/fidelityinvestments · 149 days ago
They moved their retirement account from M1 Finance to Fidelity and were charged a large outgoing transfer fee, so they asked whether Fidelity would reimburse it.
Reddit · r/Bogleheads · 152 days ago
Uses both Robinhood and Fidelity and finds Robinhood frictionless and luxurious for a mature investor, funding their IRA from the 3% credit card cashback.
Reddit · r/Bogleheads · 152 days ago
Considers the Fidelity app hostile in design, adding lots of friction to simple tasks.
Reddit · r/Bogleheads · 153 days ago
Says Gold pays for itself via the 3% IRA match, with uninvested cash earning more than credit-union savings, and finds the emails not spammy.
Reddit · r/Bogleheads · 154 days ago
Says Robinhood charges a $100 transfer-out fee, which Citi covered for them.
Reddit · r/Bogleheads · 154 days ago
Finds the Gold card cash back and 3% IRA match worth using Robinhood for, while disliking its aggressive options tactics.
Reddit · r/Bogleheads · 154 days ago
Dabbles in Robinhood but finds the spam emails and texts unreal, so keeps their serious investments elsewhere.
Reddit · r/Bogleheads · 154 days ago
Uses Robinhood Gold, which pays for itself, and finds routing credit card cash back to the brokerage a sweet deal.
Reddit · r/Bogleheads · 154 days ago
Loves Robinhood and its data-rich app compared to other brokerages and spends far more time on it than on Vanguard.
Reddit · r/Bogleheads · 154 days ago
After moving a large portfolio from Vanguard for the bonus, sees no difference between the two brokerages besides the sign-on bonuses and IRA match.
Reddit · r/Bogleheads · 154 days ago
Calls Robinhood fantastic for set-it-and-forget-it investors and loves it.
Reddit · r/Bogleheads · 155 days ago
Has Robinhood Gold and made more from the IRA match than the fee easily.
Reddit · r/Bogleheads · 155 days ago
Found it super simple to open a Fidelity IRA a few months ago.
Reddit · r/Bogleheads · 161 days ago
Had a Fidelity CMA for a while and found everything worked flawlessly.
Reddit · r/fidelityinvestments · 164 days ago
They were very happy with Fidelity for a long time and say it did well by them, but a recent unresolved issue with their advisor now has them thinking about moving elsewhere.
Reddit · r/fidelityinvestments · 166 days ago
Opened a Schwab brokerage account fully online with the same documentation that Fidelity repeatedly rejected, with no questions asked.
Reddit · r/personalfinance · 167 days ago
Fees and a very hard time closing the account; the agent would not let them move their investment.
Reddit · r/CreditCards · 169 days ago
Considers E*TRADE's Morgan Stanley checking great on paper but found customer service poor and fraud controls overly sensitive.
Reddit · r/Schwab · 169 days ago
Finds Fidelity wins over Schwab by a hair because they like the interface a bit better, while saying both are good.
Reddit · r/Schwab · 169 days ago
After a hacker bought worthless puts, Fidelity eventually made it right, but the fraud team seemed clueless about access from two IP addresses while the owner was abroad.
Reddit · r/personalfinance · 170 days ago
A college senior with a Webull advisory account that is managed automatically. They report solid returns since opening it last year, though commenters flagged the advisory fee as steep.
Reddit · r/Schwab · 172 days ago
Likes only the 2% Visa rewards card that deposits into the CMA's SPAXX; finds the new Fidelity account slow and its debit card, which must be requested, slow to arrive.
Reddit · r/Bogleheads · 173 days ago
Runs a T-bill ladder in the Fidelity brokerage that avoids state income tax and expense ratio, with auto-roll making it run on autopilot and a few thousand kept in SPAXX.
Reddit · r/MerrillEdge · 174 days ago
Requesting options trading approval led to the account being locked for eight days.
Reddit · r/investing · 174 days ago
Compares margin rates, finding Robinhood far cheaper than Fidelity, and sticks with Robinhood.
Reddit · r/Bogleheads · 174 days ago
After opening an HSA at Fidelity, had a hard time figuring out how to place a trade in the app or which of two apps to use, and struggles to find recurring transfers, making Vanguard seem better by comparison.
Reddit · r/Bogleheads · 175 days ago
Moved from a high-yield savings account to Fidelity cash management and keeps the money in SPAXX, noting other options there too.
Reddit · r/Bogleheads · 175 days ago
Cannot stand being bounced between Fidelity's individual side (employee stock plan, brokerage link, HSA) and institutional side (401k in NetBenefits), with statements in totally different places.
Reddit · r/Bogleheads · 175 days ago
Finds Fidelity's interface barely usable and prefers Vanguard, but still uses Fidelity for an HSA.
Reddit · r/Bogleheads · 176 days ago
Had two 401(k)s at Fidelity, likes the interface, and now has a Roth IRA, brokerage and rollover IRA there, calling it a very reputable firm and better than TIAA and E*Trade.
Reddit · r/Bogleheads · 176 days ago
Moved everything to Fidelity three years ago and has not looked back.
Reddit · r/investing · 178 days ago
Moved from Robinhood to Chase for convenience but dislikes the clunkier UI and wishes they had stayed with Robinhood.
Reddit · r/investing · 179 days ago
Swore off Robinhood after glitches during volatile markets and never being able to reach a person when trying to withdraw money.
Reddit · r/investing · 179 days ago
Dislikes Robinhood's gamification but finds its interface much easier to use than Fidelity's.