Reddit · r/personalfinance · 6 days ago
They have used E*TRADE for over two decades with no problems, finding support responsive and accurate the few times they needed it, and they handle most things in the app or on a laptop.
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Fresh experiences from real customers, collected from Reddit, YouTube and blogs and linked to their sources.
Reddit · r/personalfinance · 6 days ago
They have used E*TRADE for over two decades with no problems, finding support responsive and accurate the few times they needed it, and they handle most things in the app or on a laptop.
Reddit · r/personalfinance · 7 days ago
They opened an E*TRADE account for a sign-up bonus, had trouble logging in, and found the support agent they called very helpful. They received the bonus afterward.
Reddit · r/personalfinance · 7 days ago
They had never needed customer service until opening E*TRADE, where verification problems and an unverifiable phone number meant a long wait for manual review before getting online access. They say it is fine now.
Reddit · r/fidelityinvestments · 8 days ago
Trades on Fidelity and reports lags, glitches, loading issues and sell orders not filling even when the bid fell below the limit. Calls the platform a big piece of trash for active trading and says he would not use it.
Reddit · r/fidelityinvestments · 8 days ago
Says Fidelity sometimes rejects a second market order for the same stock submitted right after the first because it is too similar to the last one, and that it has been like this for years.
Reddit · r/fidelityinvestments · 9 days ago
They call Fidelity Baskets horrible because some of their positions are stuck in limbo. They were told the engineering team would take about a week to respond.
Reddit · r/TheRaceTo10Million · 11 days ago
A partial transfer out to Robinhood did not work and a call to E*Trade could not explain why; they also believe its margin rate is higher than rivals'.
Reddit · r/fidelityinvestments · 12 days ago
Moved over from Ameriprise intending to self-manage and found the free advisor calls steered toward paid management and skipped their agenda, though the transfer help was good.
Reddit · r/fidelityinvestments · 13 days ago
Meets a free Fidelity advisor about once a year as a DIY investor; the team respects that and has never been pushy.
Reddit · r/investing · 13 days ago
Chose Fidelity to move their Roth from E-Trade and says they are very glad they did.
Reddit · r/fidelityinvestments · 14 days ago
Long-time Fidelity customer who does not use its management services and meets the free advisor twice a year; finds him helpful and not pushy about selling anything.
Reddit · r/fidelityinvestments · 14 days ago
Says the Fidelity advisor pushed hard to move their 401k into a managed account for a larger fee and kept calling afterwards, leaving a poor impression.
Reddit · r/investing · 14 days ago
Has a Roth with Fidelity and Robinhood; says Fidelity is great but its only real benefit for them has been being able to call someone, and they have called just once in eight years.
Reddit · r/investing · 14 days ago
Keeps all tax-advantaged accounts at Fidelity and a brokerage at E-Trade, saying E-Trade has the best interface but Fidelity's customer service is far better and it would be the one choice.
Reddit · r/investing · 14 days ago
Recently moved from Robinhood to Fidelity, finding Robinhood's UI much better and still using its app, but preferring Fidelity for its wide range of fund options.
Reddit · r/investing · 14 days ago
Praises Fidelity for international markets, fractional shares, good support and a decently good UI, saying it now handles most of their banking for functional purposes.
Reddit · r/investing · 14 days ago
Consolidated everything to Fidelity, finding Schwab fine but liking Fidelity's interface better.
Reddit · r/investing · 14 days ago
Has used all three of Fidelity, Robinhood and Schwab and rates Fidelity by far the best, loving its UI, low and no cost funds, customer support and ease of setting things up.
Reddit · r/investing · 15 days ago
A former dedicated Schwab user who now finds Fidelity just better, citing cash swept into higher-yield T-bill equivalents and full dollar-amount limit orders, while saying Schwab representatives are smarter.
Reddit · r/investing · 15 days ago
Uses both Schwab and Fidelity and finds Schwab's interface better, since Fidelity needs several refreshes after a trade and lacks a combined account summary with allocation percentages, though Fidelity automatically invests cash.
Reddit · r/investing · 15 days ago
Uses both Schwab and Fidelity and finds Fidelity edges ahead in UI experience and total package, being low friction and powerful once learned, with everything from fractional stocks to T-bills, Roths, 401ks and HSA in one place.
Reddit · r/fidelityinvestments · 17 days ago
Switched to Robinhood six months ago and finds support fine: a requested call comes within a minute and the rep is helpful.
Reddit · r/Schwab · 19 days ago
Notes that buying Irish-domiciled ETFs through Schwab International requires calling the global desk and paying a per-trade fee, though they still prefer Schwab to IBKR.
Reddit · r/Schwab · 19 days ago
Could not get the global desk's per-trade fee waived even as a private client and found it ridiculous.
Reddit · r/M1Finance · 21 days ago
Fractional shares and low borrow rates were worthwhile advantages, and transferring everything out proved easy, though hefty fees charged on exit were covered by the receiving brokerage.
Reddit · r/Schwab · 24 days ago
Does not want to spend time squeezing a few extra cents but values that Fidelity's automatic cash sweep earns hundreds of times more than Schwab's 0.01% with no effort.
Reddit · r/Schwab · 24 days ago
Uses a Fidelity CMA like checking and calls the auto sweep the most important feature, since two to three months of expenses now earn interest instead of sitting idle while staying liquid.
Reddit · r/Schwab · 24 days ago
Says Fidelity fails biometric login and makes them redo it now and then, whereas they never had a problem at Schwab, and sees the lack of auto sweep as the one thing Fidelity does better.
Reddit · r/fidelityinvestments · 25 days ago
After two weeks and over ten hours E*Trade could not transfer an inherited IRA from a Morgan Stanley managed account, Fidelity completed it seamlessly in two days with a knowledgeable agent.
Reddit · r/investing · 26 days ago
They tried Webull for margin borrowing and found its Premium accounts offer lower rates than Interactive Brokers, but say they are not impressed with the broker at all so far.
Reddit · r/investing · 26 days ago
Tried the desktop platforms for six weeks and found the interface chaotic, while rating the company and its execution as excellent.
Reddit · r/investing · 26 days ago
Holds accounts at both Fidelity and IBKR and prefers IBKR for global trading and reporting.
Reddit · r/MerrillEdge · 27 days ago
The interface looks straightforward, phone support reps have been really nice, and the account came with checks and a black and gold check cover.
Reddit · r/MerrillEdge · 28 days ago
Long-standing Roth IRA was abruptly closed over an unupdated profile, triggering early withdrawal taxes and mailing a check to an old address.
Reddit · r/personalfinance · 29 days ago
They opened a Roth IRA at M1 by rolling over an old 401(k) and picked a premade model pie, then kept contributing. They are unhappy with the modest first-year performance and note the model pie cannot be edited.
Reddit · r/personalfinance · 30 days ago
They were fine with Merrill Edge until a backdoor Roth conversion, when Merrill insisted on leaving a small minimum in the traditional IRA or closing it. They are now considering moving their money away.
Reddit · r/etrade · 31 days ago
Closing an inactive account and transferring the remaining balance drags on for months despite forty-minute security verification calls.
Reddit · r/fidelityinvestments · 31 days ago
Long-time clients with a supposed advisor and team who never contacts them; zero contact is the worst experience in about 40 years with Fidelity.
Reddit · r/Bogleheads · 32 days ago
Calls Fidelity's app absolute garbage compared with Robinhood's and is happy using Robinhood's Gold card and the 3% Roth match instead, saying Reddit is very anti-Robinhood.
Reddit · r/fidelityinvestments · 32 days ago
A customer since the 1990s who noticed a terrible drop in service after being dropped from the Private Client Group, with questions unanswered and promised callbacks that never came.
Reddit · r/fidelityinvestments · 32 days ago
Moved six accounts to Fidelity over two years, starting with an old 401k, finds the staff extremely helpful and the website among the best, and earns 2% on a Fidelity credit card for household spending.
Reddit · r/fidelityinvestments · 32 days ago
Says Fidelity's phone support is amazing, with knowledgeable, friendly reps, in stark contrast to the employer 401k at Vanguard where support is uninformed and gives a run-around.
Reddit · r/Bogleheads · 33 days ago
Treats Fidelity as the primary brokerage they hope never to leave and has used the Fidelity 2% card as their main card for about a decade; tried the Robinhood Gold card for a few months and found Robinhood improved over the horror stories.
Reddit · r/Bogleheads · 33 days ago
Switched most accounts from Fidelity to Robinhood, using the Gold card as the main credit card, because they find the Robinhood UI much easier to use and so easier to keep contributing money.
Reddit · r/investing · 33 days ago
Uses Fidelity for ESPP and personal accounts with basic stock sales at zero cost online.
Reddit · r/fidelityinvestments · 34 days ago
After transferring money into a brokerage account from an old work account, got a call the same day from a Salt Lake City advisor who has kept in contact since; calls it pretty good service.
Reddit · r/fidelityinvestments · 34 days ago
First call to Fidelity on a Sunday afternoon reached a human who resolved the issue quickly and even gave a direct number for further help that day.
Reddit · r/fidelityinvestments · 34 days ago
Thinks Fidelity service beats Robinhood and Coinbase and is near Schwab, but at times got incorrect information and had to call several times to resolve a problem or two.
Reddit · r/fidelityinvestments · 34 days ago
Fidelity was always helpful and they moved most things over, but bad and conflicting information before and after a move was only clarified by a supervisor while secure messages went unanswered.
Reddit · r/fidelityinvestments · 34 days ago
Moved from Schwab for a rep available anytime, but the advisor grew unhelpful with vague answers and later pushed an SMA three times after being told they were not interested, so they moved to a fee-based fiduciary.
Reddit · r/fidelityinvestments · 35 days ago
Brand new to investing, a Fidelity rep spent 45 minutes explaining sectors, index funds versus mutual funds versus ETFs and diversification and walked them through the website; years later they use it easily.
Reddit · r/fidelityinvestments · 35 days ago
Rating Fidelity's service 11/10 for a clear US-based call about rolling an old 401k into a Fidelity IRA, versus the old provider ADP whose overseas rep was hard to understand.
Reddit · r/fidelityinvestments · 35 days ago
Called about a retirement account and the agent was extremely helpful and friendly, apologized for questions she could not answer, and stayed on the line 20 to 25 minutes, unlike the previous plan provider.
Reddit · r/fidelityinvestments · 35 days ago
Self-manages accounts at Fidelity, finds the website easy with excellent reports, research and learning areas, and a recent advisor appointment was knowledgeable, courteous and helpful.
Reddit · r/fidelityinvestments · 35 days ago
Generally happy with Fidelity support but has learned not to take it as gospel after being told things in error, and says second-tier help is hard to reach.
Reddit · r/fidelityinvestments · 35 days ago
Support and ops were great about researching an unexplained old transfer fee, but the advisor they were sent to belittled their Boglehead investing strategy.
Reddit · r/fidelityinvestments · 35 days ago
Moved IRA, brokerage and HSA to Fidelity three years ago to keep them together, likes the interface, has not needed help, and helped their daughter open a Roth IRA there.
Reddit · r/fidelityinvestments · 35 days ago
Has never had an issue Fidelity could not resolve, likes the cash back card integration with the CMA and the brokerage sweep, and that cash held as put collateral keeps earning interest; wishes it had API access.
Reddit · r/fidelityinvestments · 35 days ago
After a parent's death it took over a month, two visits to different Fidelity offices and countless calls and emails to transfer an IRA to them, so they are moving it to another company.
Reddit · r/fidelityinvestments · 36 days ago
Uses Schwab for limited margin in a Roth IRA, extended-hours order entry and Zelle, while preferring Fidelity's nightly cash sweep.
Reddit · r/etrade · 39 days ago
Dealings with staff were chaotic: a deposit was pushed before arranging an advisor call, a promised advisor went silent, a manager hung up on them, and a fee to move a custodial account out would not be waived.
Reddit · r/Bogleheads · 39 days ago
Keeps their investments at the broker and says they never give it a second thought, noting it has been stable for decades.
Reddit · r/M1Finance · 40 days ago
Holds a Roth, main brokerage and a 401k rollover, and moving extra cash in from a credit union account is easy enough not to worry about.
Reddit · r/personalfinance · 41 days ago
Has Schwab for decades and Fidelity a few years for its CMA, likes Fidelity's interface better, and finds Schwab's 24/7 service and nearby office good too.
Reddit · r/fidelityinvestments · 42 days ago
They use a self-directed (manual) Fidelity account rather than the Go robo-advisor and report that it has been great for them, with zero problems so far.
Reddit · r/personalfinance · 42 days ago
Hates the Fidelity 403b interface: exchanging between funds shows a table with abbreviated names and no symbols and confirming opens pop-ups, and they already messed up one redistribution.
Reddit · r/personalfinance · 46 days ago
Fidelity is their least favorite of three brokers; a fraudulent debit charge on the cash account took months to recover and support was rude and bad on other calls, until they wrote the executive office.
Reddit · r/personalfinance · 46 days ago
Keeps most money at Vanguard but prefers Fidelity because it allows recurring and fractional investing in any fund or ETF, whereas Vanguard forces manual orders outside its own products.
Reddit · r/personalfinance · 46 days ago
Deposit was held for a month after being told three days, with support unable to help and many others reporting similar holds, which pushed them to choose Vanguard.
Reddit · r/personalfinance · 46 days ago
Praises Fidelity customer service, saying they reach a real person on the phone within five minutes every time.
Reddit · r/investing · 58 days ago
They opened Webull a few years ago for a free fractional-share promo, later opened a Roth IRA there, and now buy VTI weekly with dividend reinvestment, though they are unsure after seeing mixed reviews.
Reddit · r/Bogleheads · 58 days ago
Consolidated all investments into Vanguard for simplicity and likes it.
Reddit · r/Bogleheads · 58 days ago
Has kept personal IRAs and brokerage accounts at Vanguard and finds its online interface just OK, similar to Fidelity's.
Reddit · r/fidelityinvestments · 59 days ago
Almost 30 years as a customer, account locked for three months when trying to withdraw.
Reddit · r/Bogleheads · 68 days ago
Pays most bills from a Fidelity CMA but has the paycheck go to a local bank for branch services and a backup, moving money to Fidelity once a month.
Reddit · r/etrade · 69 days ago
Two stints with a taxable account and an IRA have gone without issues, with easy transfers from an outside bank and a smooth 401k rollover into the IRA.
Reddit · r/Bogleheads · 69 days ago
Has a Vanguard IRA and a Fidelity 401k, and also opened a Fidelity CMA and brokerage account because they value Fidelity's customer service.
Reddit · r/Bogleheads · 69 days ago
Has been consolidating E*Trade and Fidelity brokerages into Fidelity, partly after learning how hard inheritors found getting money out of E*Trade, and likes the simplicity.
Reddit · r/Bogleheads · 69 days ago
Has retirement accounts at Fidelity and Ally, generally prefers the Fidelity platform, but finds Fidelity's fees for some mutual funds such as Vanguard and Dodge & Cox exorbitant compared with free at Ally.
Reddit · r/Bogleheads · 69 days ago
Started a Roth IRA at Vanguard but opened one at Fidelity because planned conversions and having a brick-and-mortar office to visit if needed has value to them.
Reddit · r/etrade · 70 days ago
Debit card was declined about 70 percent of the time even for basic purchases like gas, and the accounts were frozen nearly every other week, including once after a PayPal flag, leaving no emergency access to money.
Reddit · r/Bogleheads · 71 days ago
They keep their assets at Merrill mainly for the elevated Bank of America credit card rewards perks and would not trade that for a Robinhood transfer bonus, citing Robinhood's weak customer service.
Reddit · r/Bogleheads · 71 days ago
They moved their assets to Robinhood for a large transfer bonus and say it was totally worth it.
Reddit · r/Schwab · 71 days ago
Moves money in and out of a money market fund daily around purchases in their Schwab IRAs without fees and finds Schwab chat support great.
Reddit · r/Bogleheads · 73 days ago
Has used both Merrill and Fidelity and likes Fidelity better, including that it allows trading fractional shares.
Reddit · r/Bogleheads · 73 days ago
Calls Fidelity awesome, praising the analysis tools, monthly statements, exceptional ease of use and fast transfers.
Reddit · r/Bogleheads · 73 days ago
Uses Vanguard, Fidelity, Schwab and Robinhood and likes Fidelity's UI best by far, holding T-bills, money market funds and IRAs there; says Robinhood is easiest to start with but layered with prediction markets and ads.
Reddit · r/Bogleheads · 73 days ago
Has used Robinhood, Webull, Betterment and Fidelity and says Fidelity all the way.
Reddit · r/Bogleheads · 73 days ago
Likes Fidelity's customization options, being able to link multiple accounts, and a clean user-friendly interface, though disliked the FullView changes; hopes Fidelity keeps responding to community feedback.
Reddit · r/Bogleheads · 73 days ago
Has used Vanguard, Fidelity, Schwab and Merrill and rates Fidelity's interface best, and has been happy with Fidelity's phone customer service whenever they have called.
Reddit · r/Bogleheads · 73 days ago
Likes Fidelity well enough, but its app stopped letting them log in a few months ago and some interfaces are frustrating, though they managed to link and label most accounts.
Reddit · r/dividends · 74 days ago
Automated pie investing is easy, though there is a sign-in glitch and it invests every deposit unless a minimum cash holding is set.
Reddit · r/Schwab · 75 days ago
Plans to move all Fidelity assets to Schwab after finding administrative tasks a nightmare, with reps giving different answers each time, the back office dropping the ball, and archaic manual forms as power of attorney.
Reddit · r/Bogleheads · 77 days ago
Uses Fidelity because their dad does and really likes the interface, though not enough to move everything over from Vanguard.
Reddit · r/Bogleheads · 77 days ago
Spent about eight months at Schwab but went back to Fidelity because Schwab would not automate ETF and stock investing and limited fractional shares to the S&P 500; likes Fidelity for set-and-forget investing.
Reddit · r/Bogleheads · 77 days ago
Joined Vanguard, then moved to Schwab and found it could not do fractional shares, then moved to Fidelity, which they call the king.
Reddit · r/Bogleheads · 77 days ago
Opened an account with Schwab first but disliked buying ETFs in whole shares, so opened one at Fidelity instead.
Reddit · r/Bogleheads · 77 days ago
Uses Fidelity for everything except a bill-paying checking account and HYSA, including 401k, Roth IRA, HSA, taxable brokerage and Cash Management, buying Vanguard funds inside those accounts.
Reddit · r/fidelityinvestments · 78 days ago
Was locked out of Fidelity for six weeks, lost money as a result, and split investments across two brokerages afterwards.
Reddit · r/fidelityinvestments · 78 days ago
Employer direct deposits were held two weeks in a row in the CMA, tying up thousands of dollars, so they returned to a real bank for spending.
Reddit · r/fidelityinvestments · 79 days ago
Called after hours about a possible phishing message and Fidelity locked all accounts and cards, cancelled pending bill payments and gave different answers on every follow-up call.
Reddit · r/fidelityinvestments · 79 days ago
Moved cash out because Fidelity's money market options trail Vanguard's (FDLXX about 3.3% versus VUSXX 3.7%) but keeps all non-workplace accounts there.
Reddit · r/fidelityinvestments · 79 days ago
Loves Fidelity but was locked out for two weeks during an investigation, which was nerve-wracking and is why they keep some money separate.
Reddit · r/fidelityinvestments · 79 days ago
Uses Fidelity for brokerages, IRAs, 401k, CMA, credit card and 529, after trying the other major players, and has been a happy customer for years.
Reddit · r/fidelityinvestments · 79 days ago
Was erroneously banned from Fidelity and still has not been reinstated, so would be reluctant to consolidate on its platform.
Reddit · r/fidelityinvestments · 79 days ago
Calls the cash management account the best interest-bearing checking they have found, loves the 2% credit card and debit card ATM reimbursement; only gripe is some cards will not debit from it.
Reddit · r/fidelityinvestments · 79 days ago
Had Fidelity as a one-stop shop for years until it rolled out a 20-day hold with no prior notice, which showed it was no longer customer-service aligned.
Reddit · r/fidelityinvestments · 79 days ago
Has used many platforms through work 401ks and favors Fidelity by far, with a local investor office nearby; Chase as a backup account is much worse in interface and policies.
Reddit · r/fidelityinvestments · 79 days ago
Uses Fidelity for nearly everything across about ten accounts, recommends it to family and beginners, says it does everything well and easily, and has zero complaints.
Reddit · r/fidelityinvestments · 79 days ago
Finds Fidelity phenomenal with a CMA for checking, brokerage, 401k, HSA and RSU accounts; app is a bit confusing but idle cash earns interest, so no separate savings account.
Reddit · r/fidelityinvestments · 79 days ago
Uses Fidelity and Vanguard; Fidelity won them over by dramatically improving its platform over 10 years and adding zero-cost index funds.
Reddit · r/Daytrading · 80 days ago
Prefers it to E*TRADE, Schwab, IBKR and Robinhood for momentum trading, citing customizable hotkeys, order offsets, sub-one-minute charts and being the most forgiving on volatile stocks.
Reddit · r/fidelityinvestments · 81 days ago
An experienced options trader says a market order on an illiquid option filled far below the bid shown in the Fidelity app, and Fidelity support would not reverse it, so they advise always using limit orders.
Reddit · r/M1Finance · 82 days ago
Great set-and-forget brokerage alongside Schwab, though pooling dividends across the whole pie instead of reinvesting directly into the paying stock is annoying.
Reddit · r/fidelityinvestments · 82 days ago
They currently use M1 Finance and praise the interface and the pie concept, but are frustrated that it only trades in two windows a day. They are considering moving their IRA to Fidelity for baskets.
Reddit · r/Bogleheads · 83 days ago
Retitled a joint taxable Vanguard account into a trust and found it a simple, logical process with no issues.
Reddit · r/Bogleheads · 83 days ago
Has trusts at Vanguard and found them no hassle to set up.
Reddit · r/Bogleheads · 83 days ago
Has several trusts at Vanguard and says it has been nothing but easy, including using a trust account as escrow for an estate.
Reddit · r/Bogleheads · 83 days ago
Left Vanguard after changing a trustee on a special-needs trust account meant hoop after hoop of shifting requirements and a rejected notarization.
Reddit · r/Bogleheads · 83 days ago
As trustee of trusts with Vanguard accounts reports no problems specific to the trust accounts.
Reddit · r/Bogleheads · 84 days ago
Likes Fidelity's money transfer lock against ACATS fraud but dislikes that it blocks outbound ACH transfers too, and wonders whether using Fidelity as their main account is wise.
Reddit · r/Bogleheads · 84 days ago
Says much is missing from the Fidelity app and it keeps getting worse as the company changes it, so they just use the desktop site.
Reddit · r/Bogleheads · 84 days ago
Locking an HSA with Fidelity's transfer lock earlier this year blocked reimbursing themself from the HSA with an unhelpful error.
Reddit · r/Bogleheads · 85 days ago
Found the in-kind transfer from Betterment to Fidelity incredibly easy, though it left nearly 28 funds to simplify.
Reddit · r/fidelityinvestments · 86 days ago
They trialed Fidelity Baskets to manage ETFs across several accounts but will not renew. They found it unintuitive, disconnected from the rest of the app and harder than doing the allocation math themselves.
Reddit · r/investing · 87 days ago
They self-manage their portfolio on the Merrill platform and like its research and technical analysis tools. They also mention a tab of Merrill's preferred ETFs.
Reddit · r/investing · 88 days ago
They dropped their Merrill advisor and now hold a single index ETF in both their Roth IRA and brokerage at Merrill Edge. They note there are no fractional ETF purchases, so leftover cash gets swept into a mutual fund.
Reddit · r/investing · 88 days ago
They keep a balance at Merrill only to qualify for a Preferred Rewards tier, which they say was recently made worse. They found the limits on what can be bought restrictive and ignore the advisors' sales calls.
Reddit · r/investing · 88 days ago
Likes Fidelity, especially its customer service, but says Robinhood has a better app and offers extras such as rollover matches, IRA match and a 3% flat credit card that make it hard to leave.
Reddit · r/Schwab · 89 days ago
Has never had a problem with Schwab as a long-term holder and is happy with it after liking TD fine.
Reddit · r/Schwab · 89 days ago
Has used Schwab for nearly twenty years without issues.
Reddit · r/Schwab · 89 days ago
Has never had issues and loves the interface.
Reddit · r/Schwab · 89 days ago
Reports the website breaking weekly since 2019 with wrong pricing, pages not loading and broken account values, though thinkorswim is the one good thing.
Reddit · r/Schwab · 89 days ago
Says sale prices often print below the day's low, with explanations that don't satisfy, and the trading page was down at the open.
Reddit · r/investing · 91 days ago
Says they never received any real money from the 3% IRA match, only green numbers in the app.
Reddit · r/Schwab · 94 days ago
Is irritated that Schwab only automates mutual funds, forcing weekly manual ETF purchases, so keeps investments at Fidelity while doing research at Schwab.
Reddit · r/Schwab · 94 days ago
Finds Schwab far behind on basic features such as automatic purchases and a performance-by-asset chart.
Reddit · r/fidelityinvestments · 95 days ago
They use Fidelity baskets across several of their accounts with few issues and find it much easier to balance and add money to rebalance in taxable accounts. They hold plain ETFs, which keeps things simple.
Reddit · r/fidelityinvestments · 96 days ago
They use Fidelity Basket Portfolios inside their Fidelity brokerage account and say it works fine for them. They report it saves them a lot of time whenever they invest.
Reddit · r/fidelityinvestments · 96 days ago
They hit a bug in Fidelity Baskets where one basket would not save ticker changes and recurring investments kept buying unwanted stocks. Support called baskets a niche product, and they are now looking at alternatives.
Reddit · r/investing · 96 days ago
Finds Vanguard's service terrible now, especially for getting money out, with a 401k transfer taking two months as Vanguard kept changing things.
Reddit · r/investing · 96 days ago
Reports poor customer service experiences at Vanguard.
Reddit · r/investing · 96 days ago
Cannot recommend Vanguard after a SEP IRA transfer into a company 401k sat for over a month, calling the process ridiculous with terrible service and poor communication.
Reddit · r/personalfinance · 99 days ago
They left their Webull account unused for years, found the app complicated and unintuitive, and could not close it because of a delisted stock; support tickets only got copy-pasted bot replies.
Reddit · r/personalfinance · 99 days ago
They contrast their Webull trouble with the one time they had a problem at Robinhood, when a live support person answered within seconds and fixed it within minutes.
Reddit · r/M1Finance · 100 days ago
Most bills are now paid from it, Smart Transfers top up the account within about 15 minutes, and Venmo and PayPal work seamlessly, while debit swipes, ATM, cash and check deposits and Zelle still need other institutions.
Reddit · r/Schwab · 100 days ago
Says Schwab has top-tier customer service and would call them to walk through a transfer.
Reddit · r/personalfinance · 102 days ago
They hold individual stocks at E*TRADE for shareholder perks because it integrates with the perk platforms better than Fidelity, where they keep most of their retirement funds.
Reddit · r/personalfinance · 103 days ago
They chose Vanguard and have no complaints; they note its app and website lag behind in updates but say they have had no trouble using it.
Reddit · r/Bogleheads · 103 days ago
Has had nothing but good experiences, including chat support that talked them through a backdoor Roth.
Reddit · r/Bogleheads · 104 days ago
Left Fidelity within a week for Schwab and three years later is very pleased with the decision.
Reddit · r/Bogleheads · 104 days ago
Has been with Schwab for over 15 years with consistently great customer service experiences.
Reddit · r/Bogleheads · 104 days ago
Satisfied Schwab customer for over 30 years, praising the website, top-notch customer service and helpful local branch staff.
Reddit · r/Bogleheads · 104 days ago
Dropped Vanguard and Fidelity over service and says Schwab hands down has the best customer service.
Reddit · r/Bogleheads · 104 days ago
Moved Vanguard mutual funds to Schwab without trouble, and Schwab reimbursed the exit fee charged by the previous firm.
Reddit · r/M1Finance · 106 days ago
Using it since it launched, automated rebalancing made it easy to teach a daughter about investing, and adding money to the pie directs it to the stocks that are currently down, which they love.
Reddit · r/Bogleheads · 106 days ago
Uses IBKR from the Netherlands and is happy with it.
Reddit · r/Bogleheads · 107 days ago
Moved most investments to IBKR after returning to Europe, finding the asset transfer easy and quick, cost basis backfilled within a week, and cash withdrawals working well.
Reddit · r/MerrillEdge · 109 days ago
Used mainly to keep Bank of America rewards qualification; as a self-directed brokerage it is fine, with Schwab's interface preferred, though for few transactions they are all really the same.
Reddit · r/Bogleheads · 110 days ago
They used Merrill for a long time and still keep an account for the credit card points bonus. They find the Automatic Investment Plan fund selection limited with poor expense ratios, so they buy by hand each quarter.
Reddit · r/Bogleheads · 111 days ago
Found moving trust assets through Vanguard's Change of Ownership department a difficult experience and recommends naming beneficiaries to avoid it.
Reddit · r/Bogleheads · 111 days ago
Settling a parent's estate, found the Vanguard accounts with named beneficiaries super easy, needing only a death certificate and beneficiary details, versus a harder trust.
Reddit · r/Bogleheads · 111 days ago
As executor twice, found Vanguard's transfer-on-death process painless and quick, with Vanguard walking beneficiaries through it.
Reddit · r/investing · 118 days ago
They hold investments at M1 alongside Fidelity and like M1 for its pies. The restriction to a single joint account is why their other accounts live at Fidelity, and they would consolidate there if needed.
Reddit · r/Bogleheads · 118 days ago
They keep their Roth IRA at Fidelity and are a big fan of its zero-expense-ratio index funds, which they use as core holdings.
Reddit · r/Bogleheads · 118 days ago
Switched to Fidelity Full View a few years ago when Mint shut down and finds it pretty good, with nice retirement planning tools.
Reddit · r/Bogleheads · 118 days ago
Finds Fidelity Full View rarely accurate, particularly in how it classifies Robinhood investments.
Reddit · r/Bogleheads · 118 days ago
Seconds Fidelity Full View, which is free to Fidelity customers, and says it works really well for the retirement planning needs of a couple across more than ten financial accounts.
Reddit · r/Bogleheads · 118 days ago
Does not mind a Fidelity-owned planning tool through a fee-only planner, but wants to avoid a Fidelity rep seeing their whole financial picture and pitching consolidation and AUM services, which they say has happened.
Reddit · r/Schwab · 120 days ago
Linked the Schwab One International brokerage Visa card to PayPal without problems, and Google Pay needed a short call to international customer service.
Reddit · r/personalfinance · 122 days ago
They signed up for Webull years ago for the free stocks, never kept using it, and welcomed the inactivity fee notice as a reason to close their account.
Reddit · r/personalfinance · 123 days ago
They have been charged a small monthly Webull fee for years that they cannot trace; phone support left them on hold for hours and email pointed them to PayPal, where nothing showed up.
Reddit · r/personalfinance · 123 days ago
They started investing through Webull, Robinhood and M1, but later closed their Webull trading account and moved to Fidelity because they no longer trust fintech brokerages.
Reddit · r/personalfinance · 123 days ago
They are willing to pay Webull's small fee to keep using its charts, which they find far better than the charting in Interactive Brokers.
Reddit · r/MerrillEdge · 123 days ago
Cumbersome back-office restrictions, rough platform design, and endless hold music make customer service painful.
Reddit · r/fidelityinvestments · 123 days ago
Reports that ACH transfers started from the Schwab site are available for trading immediately and complete the next day.
Reddit · r/fidelityinvestments · 128 days ago
They still see the Fidelity positions tab lag even after upgrading to a new phone, and say the problem only began after the new layout rolled out.
Reddit · r/fidelityinvestments · 130 days ago
Unable to replace or cancel orders; says not every complaint is ranting.
Reddit · r/fidelityinvestments · 131 days ago
They like the recent Fidelity app redesign; after some fiddling with settings, they find it easier to navigate and customize than earlier versions.
Reddit · r/MerrillEdge · 131 days ago
The app has been disappointing since the account was opened in February, with Robinhood judged better.
Reddit · r/MerrillEdge · 131 days ago
Mobile app holdings page gets stuck on weekend status and fails to display daily stock changes.
Reddit · r/fidelityinvestments · 133 days ago
They use the Fidelity app on Android without the keyboard, scrolling or options problems others report, though the advanced chart loads slower than they would like.
Reddit · r/fidelityinvestments · 133 days ago
They use the Fidelity app on a recent high-end Android phone and report no technical issues, though they agree with others that the app looks very dated in its design.
Reddit · r/fidelityinvestments · 134 days ago
They find the Fidelity mobile app laggy and say the options order screen is broken, with buttons covered up, calling it the worst app among all their brokerages.
Reddit · r/fidelityinvestments · 134 days ago
They say the new Fidelity interface lags so much that it is unusable and that they plan to transfer their account elsewhere if it does not improve within weeks.
Reddit · r/etrade · 136 days ago
Decades of use, with employer ESPP and RSUs moved there a few years back from Schwab, which simplified things, and moving money externally is described as super easy.
Reddit · r/etrade · 136 days ago
Clean interface and mobile app outperform Fidelity in daily use, though order routing steers trades to market makers instead of auto-rolling treasuries.
Reddit · r/etrade · 136 days ago
Consolidating checking, savings, IRA, brokerage, and trust accounts under one roof is convenient, though Morgan Stanley bureaucracy slows trust paperwork.
Reddit · r/etrade · 140 days ago
Mobile app login repeatedly errors out even after clearing cache and reinstalling, forcing browser access while support pushes tech help to Monday.
Reddit · r/Bogleheads · 140 days ago
They use Merrill Edge for the credit card benefit and instant transfers to their BofA checking. They have nothing negative to say, and their trades simply get filled.
Reddit · r/Schwab · 140 days ago
Moved their whole portfolio to Schwab because Vanguard had several UIs, half-finished migrations and a site where finding anything took ten minutes.
Reddit · r/Bogleheads · 141 days ago
They use Merrill Edge mainly alongside the BofA credit card and banking. The interface is not fancy but does what they need, and phone support connected them fast to a knowledgeable human who could resolve issues.
Reddit · r/Bogleheads · 141 days ago
They left Merrill Edge because it lacked fractional shares, automatic scheduled buys and some funds they wanted, and its research tools were weak. The BofA link made moving money easy, but they have no regrets leaving.
Reddit · r/Bogleheads · 141 days ago
They currently use Merrill Edge and overall like it, singling out customer support as top notch. A short but clearly first-hand endorsement of the brokerage account.
Reddit · r/Bogleheads · 141 days ago
They keep only the balance needed for the perks at Merrill Edge and do new purchases at Fidelity. They cite no fractional shares and no automation, but call it a decent emergency-fund spot with easy transfers to the bank.
Reddit · r/Bogleheads · 141 days ago
They hold a legacy Merrill Edge account inherited from a buyout of a small discount broker, linked to their BofA checking. They rarely trade and have had no issues except missing cost basis information on older positions.
Reddit · r/Bogleheads · 141 days ago
A long-term Merrill customer who calls it serviceable for buy-and-hold and loves the credit card boost, but is moving most assets to Fidelity over slower service, frequent login failures, no fractional shares and a very low rate on idle cash.
Reddit · r/Bogleheads · 141 days ago
They use Merrill Edge for its money market funds for cash needed soon. They are not a fan of the trading menu and think Fidelity is the better platform overall.
Reddit · r/Bogleheads · 141 days ago
They keep a balance at Merrill Edge for the credit card rewards tier and regularly move out interest, dividend and rebalancing cash via partial ACAT transfers, which they say Merrill does not charge for.
Reddit · r/Bogleheads · 141 days ago
A user of more than ten years who finds Merrill Edge fine for buy-and-hold. Same-day money market availability and ACATS transfers work well, though buying TIPS requires a long phone call so they buy bonds at Fidelity.
Reddit · r/Bogleheads · 141 days ago
They use a relative's Merrill Edge account and call it serviceable for casual investing, with good money market yields but no fractional shares and weak fund selection. They rank it third behind Schwab and Fidelity, helped by BofA rewards.
Reddit · r/Bogleheads · 141 days ago
They find Merrill Edge fine as a basic trading platform with easy transfers to a BofA account and one shared app for banking and investing. Their one complaint is the recent increase in the balance needed for the top rewards tier.
Reddit · r/Bogleheads · 141 days ago
They describe Merrill Edge as fine and generally adequate for buy-and-hold investing, though using it is a bit of a chore. A brief, lukewarm owner opinion.
Reddit · r/Schwab · 141 days ago
Uses Schwab, Vanguard and Fidelity and finds Vanguard easily the worst of the three.
Reddit · r/fidelityinvestments · 142 days ago
They have been a Fidelity customer since 1984 and have never worried about the firm going bankrupt or failing as a brokerage.
Reddit · r/fidelityinvestments · 148 days ago
Beneficiary department mixed another customer's shares into an inherited account transfer to Fidelity, then refused to provide a written negligence letter and made aggressive collection threats before the return finished processing.
Reddit · r/fidelityinvestments · 150 days ago
They moved their retirement account from M1 Finance to Fidelity and were charged a large outgoing transfer fee, so they asked whether Fidelity would reimburse it.
Reddit · r/Bogleheads · 153 days ago
Uses both Robinhood and Fidelity and finds Robinhood frictionless and luxurious for a mature investor, funding their IRA from the 3% credit card cashback.
Reddit · r/Bogleheads · 153 days ago
Considers the Fidelity app hostile in design, adding lots of friction to simple tasks.
Reddit · r/Bogleheads · 154 days ago
Says Gold pays for itself via the 3% IRA match, with uninvested cash earning more than credit-union savings, and finds the emails not spammy.
Reddit · r/Bogleheads · 155 days ago
Says Robinhood charges a $100 transfer-out fee, which Citi covered for them.
Reddit · r/Bogleheads · 155 days ago
Finds the Gold card cash back and 3% IRA match worth using Robinhood for, while disliking its aggressive options tactics.
Reddit · r/Bogleheads · 155 days ago
Dabbles in Robinhood but finds the spam emails and texts unreal, so keeps their serious investments elsewhere.
Reddit · r/Bogleheads · 155 days ago
Uses Robinhood Gold, which pays for itself, and finds routing credit card cash back to the brokerage a sweet deal.
Reddit · r/Bogleheads · 155 days ago
Loves Robinhood and its data-rich app compared to other brokerages and spends far more time on it than on Vanguard.
Reddit · r/Bogleheads · 155 days ago
After moving a large portfolio from Vanguard for the bonus, sees no difference between the two brokerages besides the sign-on bonuses and IRA match.
Reddit · r/Bogleheads · 155 days ago
Calls Robinhood fantastic for set-it-and-forget-it investors and loves it.
Reddit · r/Bogleheads · 156 days ago
Has Robinhood Gold and made more from the IRA match than the fee easily.
Reddit · r/Bogleheads · 156 days ago
Found it super simple to open a Fidelity IRA a few months ago.
Reddit · r/Bogleheads · 162 days ago
Had a Fidelity CMA for a while and found everything worked flawlessly.
Reddit · r/fidelityinvestments · 165 days ago
They were very happy with Fidelity for a long time and say it did well by them, but a recent unresolved issue with their advisor now has them thinking about moving elsewhere.
Reddit · r/fidelityinvestments · 167 days ago
Opened a Schwab brokerage account fully online with the same documentation that Fidelity repeatedly rejected, with no questions asked.
Reddit · r/personalfinance · 168 days ago
Fees and a very hard time closing the account; the agent would not let them move their investment.
Reddit · r/CreditCards · 170 days ago
Considers E*TRADE's Morgan Stanley checking great on paper but found customer service poor and fraud controls overly sensitive.
Reddit · r/Schwab · 170 days ago
Finds Fidelity wins over Schwab by a hair because they like the interface a bit better, while saying both are good.
Reddit · r/Schwab · 170 days ago
After a hacker bought worthless puts, Fidelity eventually made it right, but the fraud team seemed clueless about access from two IP addresses while the owner was abroad.
Reddit · r/personalfinance · 171 days ago
A college senior with a Webull advisory account that is managed automatically. They report solid returns since opening it last year, though commenters flagged the advisory fee as steep.
Reddit · r/Schwab · 173 days ago
Likes only the 2% Visa rewards card that deposits into the CMA's SPAXX; finds the new Fidelity account slow and its debit card, which must be requested, slow to arrive.
Reddit · r/Bogleheads · 174 days ago
Runs a T-bill ladder in the Fidelity brokerage that avoids state income tax and expense ratio, with auto-roll making it run on autopilot and a few thousand kept in SPAXX.
Reddit · r/MerrillEdge · 175 days ago
Requesting options trading approval led to the account being locked for eight days.
Reddit · r/investing · 175 days ago
Compares margin rates, finding Robinhood far cheaper than Fidelity, and sticks with Robinhood.
Reddit · r/Bogleheads · 175 days ago
After opening an HSA at Fidelity, had a hard time figuring out how to place a trade in the app or which of two apps to use, and struggles to find recurring transfers, making Vanguard seem better by comparison.
Reddit · r/Bogleheads · 176 days ago
Moved from a high-yield savings account to Fidelity cash management and keeps the money in SPAXX, noting other options there too.
Reddit · r/Bogleheads · 176 days ago
Cannot stand being bounced between Fidelity's individual side (employee stock plan, brokerage link, HSA) and institutional side (401k in NetBenefits), with statements in totally different places.
Reddit · r/Bogleheads · 176 days ago
Finds Fidelity's interface barely usable and prefers Vanguard, but still uses Fidelity for an HSA.
Reddit · r/Bogleheads · 177 days ago
Had two 401(k)s at Fidelity, likes the interface, and now has a Roth IRA, brokerage and rollover IRA there, calling it a very reputable firm and better than TIAA and E*Trade.
Reddit · r/Bogleheads · 177 days ago
Moved everything to Fidelity three years ago and has not looked back.
Reddit · r/investing · 179 days ago
Moved from Robinhood to Chase for convenience but dislikes the clunkier UI and wishes they had stayed with Robinhood.
Reddit · r/investing · 180 days ago
Swore off Robinhood after glitches during volatile markets and never being able to reach a person when trying to withdraw money.
Reddit · r/investing · 180 days ago
Dislikes Robinhood's gamification but finds its interface much easier to use than Fidelity's.
Reddit · r/investing · 180 days ago
Likes Robinhood's UI and Gold data, and uses the 3% IRA match and credit card points to save in their 20s.
Reddit · r/Schwab · 181 days ago
After trying Robinhood and Fidelity and looking at E*TRADE, they settled on Schwab for bills, brokerage and Roth, praising user-friendly phone and PC apps and 24/7 support that answers late at night.
Reddit · r/investing · 181 days ago
Moved their Roth contributions from Fidelity to Robinhood for the 3% match, paying the Gold fee annually and still netting extra each year.
Reddit · r/investing · 181 days ago
Says Robinhood has the best user interface and pays interest on uninvested cash with Gold.
Reddit · r/investing · 181 days ago
Moved an IRA to Robinhood for the transfer bonus a couple of years ago and made a bundle, planning to move it back after the holding period.
Reddit · r/investing · 181 days ago
Switched fully to Robinhood, made a lot of free money from the transfer bonus, with no regrets.
Reddit · r/investing · 181 days ago
Long-time Roth maxer who lost some money on Robinhood's prediction markets and had to contact support to have the feature removed from the app.
Reddit · r/investing · 181 days ago
Calls the transfer bonus almost a must-do for a sizable portfolio, having effectively added a year of Roth contributions, and finds the app fine.
Reddit · r/investing · 181 days ago
Sold the same LEAPS call at Robinhood and Fidelity and got a slightly better fill and lower fees at Robinhood, though customer service lags Schwab and Fidelity.
Reddit · r/investing · 181 days ago
Transferred a Roth for the bonus and finds it fine, but reaching a human is extremely hard; they had to fight a chatbot to get a transfer-out fee reimbursed.
Reddit · r/investing · 181 days ago
Moved to Robinhood a year ago with a mixed experience: trading is fine, but the app and site are poorly laid out and some basic features are missing.
Reddit · r/investing · 181 days ago
Moved brokerage accounts to Robinhood this year for a 4% offer while leaving IRAs at Schwab.
Reddit · r/fidelityinvestments · 185 days ago
They tried to fund their M1 Finance IRA from a Fidelity CMA but linking failed on both ends, and M1 does not accept mobile check deposits into the IRA, leaving them with few funding options.
Reddit · r/Bogleheads · 189 days ago
They keep a chunk of their cash reserve in M1 Earn as part of a stocks, treasury ETF and cash split, and say it pays some interest but not much, so the yield is only modest for them.
Reddit · r/Bogleheads · 189 days ago
They keep a couple of months of expenses in a Fidelity money market fund that is automatically sold to cover withdrawals, with the rest of their money invested in stocks.
Reddit · r/Schwab · 190 days ago
They use Schwab as their main bank and brokerage while travelling overseas full time, have never had a problem, and rate Schwab customer support as on a whole other level.
Reddit · r/investing · 190 days ago
Left Vanguard for Fidelity after a similar rollover problem and found Fidelity's customer service much better.
Reddit · r/fidelityinvestments · 192 days ago
They moved from Webull to Fidelity and came to see Webull as a scam, believing its poor order fills are a revenue source; they say buys seem to drop and sells rise right after execution.
Reddit · r/fidelityinvestments · 192 days ago
They say Fidelity order fills are excellent, with market buys often filled at the bid and good prices on wide-spread stocks, which they contrast favorably with Webull and Robinhood.
Reddit · r/MerrillEdge · 193 days ago
About two years of use, liked for options trading, with the Android app preferred over the browser for buy-to-close orders, though tax-lot selection when selling trails Fidelity.
Reddit · r/MerrillEdge · 193 days ago
Strong dislike of Merrill led to moving assets to Schwab while keeping just enough to qualify for Preferred Rewards.
Reddit · r/investing · 193 days ago
They say the Merrill outage cost them real money, that Merrill never owned up to the mistake, and that they filed a FINRA complaint over it.
Reddit · r/investing · 194 days ago
They hit errors buying shares during the Merrill outage, then found the order missing and recorded at a different price. Phone support was slow, transferred them around, and the fix never appeared in their account.
Reddit · r/Schwab · 195 days ago
Based on their own experiences, finds Fidelity customer service horrible when dealing with complex issues.
Reddit · r/Schwab · 196 days ago
Finds Fidelity's funds availability awful for remote check deposits and electronic transfers, pulling being better than pushing, and says they have read more horror stories about suddenly closed accounts at Fidelity.
Reddit · r/investing · 197 days ago
They were unable to trade during the April 2026 Merrill platform outage and kept getting service unavailable errors while trying to cover shorts, calling it unacceptable and saying they feel stuck there.
Reddit · r/investing · 198 days ago
They reported the Merrill outage still hadn't cleared a day later: their buying power was not visible and trades executed the previous day were not yet reflected in the account.
Reddit · r/investing · 198 days ago
They were affected by the Merrill trading outage and, unhappy with how it was handled, plan to move their assets to a different brokerage platform.
Reddit · r/fidelityinvestments · 198 days ago
Says Fidelity's app is weak but offset by unmatched customer service and great investment resources.
Reddit · r/fidelityinvestments · 198 days ago
Finds Fidelity wins on accounts, pricing and investment options but the app is a sore point compared with Schwab and Chase.
Reddit · r/fidelityinvestments · 198 days ago
Finds the Fidelity app mostly fine but the options summary screen terrible and confusing.
Reddit · r/fidelityinvestments · 198 days ago
Says the Fidelity app has gone downhill since the position table with gains and cost basis disappeared, until finding a Trader+ setting restored it.
Reddit · r/fidelityinvestments · 198 days ago
Long-time Fidelity user with multiple accounts who finds the app terrible.
Reddit · r/fidelityinvestments · 198 days ago
Found the Fidelity mobile app so terrible they uninstalled it after constant 2FA prompts, and now use the website.
Reddit · r/Schwab · 198 days ago
Finds Fidelity's desktop and mobile apps disappointing and regrets consolidating there rather than at Schwab.
Reddit · r/Schwab · 198 days ago
Willing to put up with Fidelity's UI, which they do not think is that bad, because money market funds can be held and earn interest while still serving as collateral, unlike at Schwab.
Reddit · r/Schwab · 198 days ago
Says the Fidelity CMA reimburses all ATM fees both in the US and internationally.
Reddit · r/Schwab · 198 days ago
Has Fidelity accounts only because of an employer 401k and cannot wait to close them, finding the site difficult and not intuitive and customer service middling, with no bank behind it.
Reddit · r/Schwab · 198 days ago
Moved IRAs from Fidelity to Schwab because of the website and customer support, after their spouse also disliked the Fidelity site.
Reddit · r/Schwab · 198 days ago
Finds Schwab's UI better in general but says Fidelity's financial charts are much more accessible for screen-reader users, and that Fidelity offers faster direct deposit and transfers plus a better sweep.
Reddit · r/fidelityinvestments · 199 days ago
Power user of Fidelity for banking, card and retirement who really likes Fidelity but finds its app counterintuitive and convoluted.
Reddit · r/fidelityinvestments · 199 days ago
Finds the Fidelity app great for quick portfolio checks and transfers between accounts, using the website for everything else.
Reddit · r/fidelityinvestments · 199 days ago
Pleased with the Fidelity mobile app and uses it multiple times a day.
Reddit · r/fidelityinvestments · 199 days ago
Says the Fidelity app works fine for a buy-and-hold investor.
Reddit · r/fidelityinvestments · 199 days ago
Likes Fidelity's uncluttered app, finding buying and selling intuitive and straightforward, and better than Schwab's.
Reddit · r/Schwab · 199 days ago
Has both and prefers Schwab for clearer details and UI, since Fidelity needs hunting through several screens; keeps Fidelity for the HSA and 401ks, and credits it with better settlement funds.
Reddit · r/Schwab · 199 days ago
Says the Fidelity debit card refunds ATM fees when used on machines with Star, Plus or Visa logos, and prefers Fidelity because transaction details are easier to see for avoiding wash sales.
Reddit · r/Schwab · 199 days ago
Uses mostly Fidelity because of its much better cash sweep and treating many money market funds as cash equivalents, while preferring Schwab's UX and customer service slightly.
Reddit · r/Schwab · 199 days ago
Uses both brokers, finding Schwab's trading platform far superior but Fidelity's execution better and its customer service more helpful, with the automatic cash sweep as the tie-breaker.
Reddit · r/Schwab · 199 days ago
Settled on Schwab but still uses the Fidelity credit card, praising Fidelity's auto-sweep and card; finds Fidelity's UI inconsistent, mixing Robinhood-style pages with ones that look like 2004.
Reddit · r/Schwab · 199 days ago
Uses the Fidelity CMA as a checking account and moves loose cash from Schwab into Fidelity right after dividends arrive, calling both brokers good.
Reddit · r/Bogleheads · 200 days ago
After seven years of buying a fund in a Schwab account found the cost basis method was average cost, and after three calls Schwab said a change applies only to new purchases.
Reddit · r/fidelityinvestments · 204 days ago
Says orders do not get placed when morning volume is high because the Trader+ platform gets stuck, calls it half-baked with no API trading, and credits only the automatic SPAXX sweep as a plus.
Reddit · r/fidelityinvestments · 206 days ago
They used an E*TRADE form to sell off a worthless delisted stock to claim a tax loss. E*TRADE leaves the loss out of the tax document, so it must be added manually, though they do tell you so.
Reddit · r/investing · 206 days ago
They used M1 Finance for about ten years before leaving for a pricey Ramsey-referred advisor. After seeing the advisory fees, they say they loved M1 and regret ever leaving it.
Reddit · r/investing · 207 days ago
Tried for days to get support to fix an old account whose name had been changed, got the runaround despite providing ID, and was not even allowed to delete the account.
Reddit · r/investing · 207 days ago
Eight years of use with no issues apart from phishing emails.
Reddit · r/investing · 207 days ago
Using Robinhood since 2019 without any issues like those described.
Reddit · r/investing · 207 days ago
The app would not accept a new address, and a support ticket was still unanswered after three days, so they moved the account to another broker.
Reddit · r/investing · 207 days ago
Their boosted interest rate dropped after a direct-deposit requirement that was not mentioned in the promo, and they felt the Gold card offer was gimmicky.
Reddit · r/investing · 208 days ago
Had a rough start: a deposit was held for weeks, the new account was then frozen as suspicious activity after they pulled the funds back through their bank.
Reddit · r/investing · 213 days ago
Likes low fees, cheap margin and foreign-equity access, and prefers it over Robinhood, Fidelity, Vanguard and Schwab for anything beyond simple buy-and-hold.
Reddit · r/investing · 213 days ago
Finds customer service and the website hard to learn but workable, with powerful reporting and what they consider the best trade execution in the industry.
Reddit · r/investing · 213 days ago
Considers it the best broker by far for European investors.
Reddit · r/fidelityinvestments · 214 days ago
Two weeks of secure emails, four form submissions and phone calls have failed to get their retirement accounts unrestricted after a data-refresh letter in an obscure folder, with no email or text warning beforehand.
Reddit · r/Schwab · 216 days ago
Finds Fidelity customer service better and likes the cash sweep since they rarely watch idle cash, compared with Schwab's tiny interest.
Reddit · r/fidelityinvestments · 222 days ago
Years ago asked Fidelity for advice on a 403b and says they would not give any, only becoming helpful once they wanted the account, so is skeptical that any brokerage firm is really good.
Reddit · r/Schwab · 226 days ago
After a thinkorswim limit-price change turned a specified-lot sale into FIFO, a second Schwab representative called it a platform error and said they would fix it.
Reddit · r/fidelityinvestments · 231 days ago
A margin short trader who says Webull deposits are instant and they can trade on margin the same day, calling it a better platform after Fidelity held their funds.
Reddit · r/fidelityinvestments · 232 days ago
They routinely move money between their bank and Fidelity by electronic transfer and say it arrives within one day, so they have no problem with transfer times.
Reddit · r/fidelityinvestments · 232 days ago
A margin trader who says Fidelity held their deposited funds for days, blocking margin use and costing them trades. They plan to leave for Webull, which they say is instant.
Reddit · r/fidelityinvestments · 232 days ago
They hold retirement savings at Fidelity and value its slower, more conservative transfers as protection against fraud and impulsive mistakes, calling the slowness a feature rather than a bug.
Reddit · r/investing · 232 days ago
Tried Robinhood Gold's interest-free margin but constant margin-call warnings made it unusable, so they canceled the membership as useless.
Reddit · r/investing · 233 days ago
Says Robinhood's constant new features, from crypto to prediction markets, are making the UX much more clunky, though they still keep money there.
Reddit · r/investing · 233 days ago
Despite disliking a few things, finds Robinhood Gold well worth the annual fee for the margin, higher transfer bonuses and IRA match.
Reddit · r/investing · 233 days ago
Got a call from Schwab's fixed income specialist who spent an hour explaining CD ladders and why short-term bills pay more, which they found very helpful.
Reddit · r/investing · 233 days ago
Uses Fidelity for brokerage, CDs, bonds, IRA, savings, 401k and HSA-style cards, keeps half the brokerage at Schwab as a hedge, and prefers and recommends Fidelity.
Reddit · r/investing · 233 days ago
Household uses Fidelity and Vanguard for different things; finds Fidelity's backdoor Roth process much easier to walk through and says Fidelity used to be much more user friendly than Vanguard.
Reddit · r/investing · 234 days ago
Tired of constant in-app pop-up reminders to claim a crypto bonus offer on Robinhood.
Reddit · r/investing · 234 days ago
Responsible user who finds Robinhood's simple UI makes buying and selling easy, though it can encourage irresponsible trading, and thinks the platform is great.
Reddit · r/investing · 234 days ago
Uses Robinhood as a standard brokerage because of the 3% transfer bonuses for Gold members.
Reddit · r/investing · 234 days ago
New user who notes Robinhood's promotions, including the IRA match, apply to plain index funds like VOO, and sees it as a tool that lets you be as conservative as you like.
Reddit · r/investing · 234 days ago
On transferring out, found some shares combined with tiny fractional lots and cost-basis figures that did not match what they paid.
Reddit · r/investing · 234 days ago
Has had a perfectly fine experience with Robinhood, using it to check prices and positions quickly because it is clean, simple and fast.
Reddit · r/investing · 234 days ago
Finds Robinhood's IRA match and interest-free margin offer great, parking the margin in a low-risk ETF.
Reddit · r/investing · 234 days ago
Feels the Robinhood app targets users like a game with its popups and stopped using it after the GameStop episode.
Reddit · r/investing · 234 days ago
Uses Robinhood and gets the IRA match, maxing it annually, and also transferred a crypto account for the match.
Reddit · r/investing · 234 days ago
Found Robinhood locked a post-merger stock for multiple days while other platforms allowed trading, and moved all positions out afterward.
Reddit · r/investing · 234 days ago
Calls Fidelity such an awful user experience compared to Robinhood.
Reddit · r/investing · 234 days ago
Keeps most money at Fidelity for better option transaction fees and fair bid/ask slippage, but does learning and chart analysis elsewhere.
Reddit · r/investing · 234 days ago
Had to fill out physical paperwork and mail it in before Fidelity allowed options trading, unlike Robinhood's checkbox.
Reddit · r/investing · 234 days ago
Switched to Schwab in 2021 and values its large library of free educational material and video content.
Reddit · r/fidelityinvestments · 234 days ago
Finds Fidelity simple and easy to understand and is grateful to have rolled everything from other brokerages and agencies into Fidelity accounts.
Reddit · r/investing · 234 days ago
Has been with Fidelity since the mid 90s with 401Ks, and after two inheritances at Schwab and E*Trade promptly moved those to Fidelity too, finding nothing better.
Reddit · r/investing · 234 days ago
Finds Fidelity does not let ETFs be margined for 30 days, some stocks have steep margin requirements and the trade portal is not great, but its CMA and money market sweep are king.
Reddit · r/investing · 234 days ago
Started at Fidelity five years ago, was refused options trading, and moved to Robinhood, which approved it; now has a seven-figure account there with concierge service and finds it easier to navigate than Fidelity.
Reddit · r/investing · 234 days ago
Finds Fidelity's app good for buy-and-forget investing but cumbersome for options and quick trades, with no extended-hours trading in the app, and says thinkorswim and Power E*Trade are more powerful.
Reddit · r/investing · 234 days ago
All-in with Fidelity, which provides everything needed and nothing unneeded; says its customer service is the best of any company they have dealt with, even if short-term trading may be better elsewhere.
Reddit · r/investing · 234 days ago
Takes one business day to transfer funds at Fidelity, which is why they use it, whereas Robinhood takes seven full days.
Reddit · r/investing · 234 days ago
Liked TD Ameritrade's interface more but finds Fidelity has no real flaws, with everything easy to find and just working; being good everywhere beats being excellent in some areas and bad in others.
Reddit · r/investing · 234 days ago
Loved TD Ameritrade and could not handle Schwab after the account migration, so moved to Fidelity and plans to stay.
Reddit · r/investing · 234 days ago
Uses both and gives Fidelity a slight edge for fractional shares on everything, where Schwab covers only S&P 500 stocks, and for its core position being a money market fund.
Reddit · r/investing · 234 days ago
Consolidating most accounts to Fidelity from E-Trade and Wealthfront because it does it all, with top notch customer service and an intuitive, easy to use interface.
Reddit · r/investing · 234 days ago
Forty-plus years with Fidelity and a few at Schwab; rates Fidelity's customer service very good, with staff reachable by phone at 3am, and keeps it number one despite better hedging and short rates at Schwab.
Reddit · r/investing · 234 days ago
Has Schwab and Fidelity and likes Fidelity more for early paycheck deposit, fractional shares, recurring ETF buys, money transfer lockdown, free wires, faster ACH, same-day ATM fee reimbursement and the credit card.
Reddit · r/investing · 234 days ago
Calls Fidelity's auto liquidation and sweep in the cash management account top tier, since all cash earns a premium rate with no action needed.
Reddit · r/investing · 234 days ago
Consolidated everything into Fidelity last year after Vanguard and Fidelity accounts since the early 2000s, because assets were hard to track and the Vanguard interface pales in comparison.
Reddit · r/investing · 234 days ago
Was horrified by how archaic and nonfunctional Fidelity's trading experience and tools are after trying them for a few weeks, so keeps long-term holdings at Fidelity and does the trading elsewhere.
Reddit · r/investing · 234 days ago
Has used Fidelity for years and opened an Interactive Brokers account last month that they find trash to use, while Fidelity works well for experienced and new investors alike.
Reddit · r/investing · 234 days ago
Fidelity client from 1996 to about 2021 who liked the zero-expense funds for new investors but moved everything to Vanguard, where VMFXX beats SPAXX, noting the proprietary zero funds must be sold to leave.
Reddit · r/investing · 234 days ago
Moved from Vanguard to Fidelity and likes the fractional share buys and how easy it is to deposit money into the Roth IRA.
Reddit · r/investing · 234 days ago
Calls Fidelity's CMA a gamechanger and likes fractional ETFs, a good web UI and good support, seeing no reason for a US resident to use a different brokerage.
Reddit · r/investing · 234 days ago
Just opened accounts at both and finds them similar and better than Vanguard for trading; likes Fidelity's fractional buying while Schwab's research seems better so far.
Reddit · r/investing · 234 days ago
Uses Fidelity as a one-stop shop with a cash account, debit card refunding ATM fees worldwide, an HSA investable in anything, auto sweep into money market funds and fractional ETFs by dollar amount.
Reddit · r/investing · 234 days ago
After transferring in $100k, had a terrible customer service experience over an old 401k that was never fully closed, with about 10 cents left, and was told closing it would cost a $75 fee they had already paid.
Reddit · r/investing · 234 days ago
Moved everything from Vanguard into Fidelity, largely because of the user interface, finding Vanguard's clunky and limited on fractional shares.
Reddit · r/fidelityinvestments · 235 days ago
Has had great experiences with Fidelity but runs into recurring problems, with browser cookies blocking transfer setup and a friends-and-family 529 contribution portal that no family member has been able to use.
Reddit · r/fidelityinvestments · 235 days ago
For several years has been unable to change the primary beneficiary online, getting an error each time, and also needs multiple tries to log in with the system reporting wrong credentials.
Reddit · r/investing · 235 days ago
Twenty years with Fidelity and has not found a single reason to leave.
Reddit · r/fidelityinvestments · 237 days ago
Has been through three different brokerages and says Fidelity is the best by a mile, acknowledging nothing is perfect.
Reddit · r/fidelityinvestments · 238 days ago
Started with an early discount broker that became TD Ameritrade, moved to Fidelity in 2006, and has had a great experience since; the couple are planning retirement and estate planning around Fidelity.
Reddit · r/fidelityinvestments · 238 days ago
Smiles at FXAIX and SPAXX, finds Fidelity's people very helpful and the website easy to use, with no complaints.
Reddit · r/fidelityinvestments · 238 days ago
Has held FXAIX for ten years but is cutting ties with Fidelity, citing a clunky user interface, poor IT, incompetent assistance and childish responses when closing accounts.
Reddit · r/fidelityinvestments · 238 days ago
Has been with Fidelity for over 20 years with some smaller accounts elsewhere, and calls it exceptional in every way and top notch.
Reddit · r/fidelityinvestments · 238 days ago
Moved investments from various brokerages into Fidelity and then their three kids' brokerages too, about 25 accounts in all, citing great customer service and Fidelity crediting all the transfer fees.
Reddit · r/fidelityinvestments · 238 days ago
With Fidelity for over 30 years after leaving their father's old brokerage, whose staff laughed at a question about getting an annual report; they recommend Fidelity all the time.
Reddit · r/fidelityinvestments · 239 days ago
Has had a Fidelity brokerage account since around 2011, opened two more, traded hundreds of positions, rolled a 401k into a rollover IRA, moved an HSA there and added the credit card, posting to say they have had no problems.
Reddit · r/fidelityinvestments · 239 days ago
Has been with Fidelity for years through a 401k and 403b, and after retiring got a Fidelity financial consultant, saying everything is coming together and they feel more relaxed and confident.
Reddit · r/fidelityinvestments · 239 days ago
Has had Fidelity since 2005 and rolled over a 401k, did Roth conversions and has an HSA; says the staff have been nothing but helpful and every experience has been positive.
Reddit · r/fidelityinvestments · 239 days ago
Says Fidelity itself has been fantastic, including its checking through a partner bank, but has had other issues with the Elan/US Bank credit card and wishes Fidelity would switch card partners.
Reddit · r/investing · 240 days ago
Was locked out of the account after an annual information update dialog removed commodities, futures and options eligibility, and could not read support's reply without accepting the new terms.
Reddit · r/investing · 240 days ago
Has always found the broker's customer service good.
Reddit · r/fidelityinvestments · 243 days ago
They have used Fidelity Baskets since launch and dealt with early problems like positions not moving in or out and baskets locking at dividends. They say few features have been added since and list improvements they want.
Reddit · r/Bogleheads · 249 days ago
Finds the Schwab account summary and positions pages quite intuitive after long use.
Reddit · r/Schwab · 251 days ago
Finds Schwab makes building a T-bill ladder absurdly easy.
Reddit · r/Schwab · 251 days ago
Likes thinkorswim and customer service but is frustrated by the risk team restricting the account after option strategies the system initially allowed.
Reddit · r/Schwab · 253 days ago
Says Schwab randomly blocks tickers they traded the week before and that order execution issues never go their way, considering moving to Fidelity.
Reddit · r/Schwab · 253 days ago
Finds Schwab's Global Account poor for trading international markets in local currency and its interface dated.
Reddit · r/fidelityinvestments · 253 days ago
Says the Fidelity app has improved but not nearly enough compared with other brokerage apps, though they still love Fidelity and wish for dividend push notifications.
Reddit · r/fidelityinvestments · 253 days ago
Finds it takes about sixteen clicks in Fidelity to see dividend information.
Reddit · r/investing · 254 days ago
They have used Webull for years and say the mobile app is better than the desktop version, with no other complaints about the brokerage.
Reddit · r/Schwab · 254 days ago
Reports that after selling a specific lot the displayed information is wrong for up to 24 hours, making it hard to know where they stand.
Reddit · r/fidelityinvestments · 254 days ago
Finds it takes only a couple of seconds to see dividends paid in Fidelity and to find the schedule.
Reddit · r/investing · 255 days ago
They recommend IBKR for access to nearly every market and product, while saying the interface is hit or miss and customer service is only decent.
Reddit · r/Schwab · 255 days ago
Finds Schwab's customer service better than anything else but wants account transfer lockdown for ACATs and wires.
Reddit · r/Schwab · 255 days ago
Pretty happy with Schwab after using it for a while.
Reddit · r/Schwab · 255 days ago
Moved most of their money out because uninvested cash at Schwab earned almost nothing for years.
Reddit · r/Bogleheads · 258 days ago
Was burned badly by Fidelity over an IRS payment and no longer trusts it as a one-stop shop, though it has a good secondary credit card and a functional cash account with debit card.
Reddit · r/investing · 259 days ago
Has experience with all three major brokers and finds the Fidelity platform the easiest to work with, with lots of educational information.
Reddit · r/Bogleheads · 259 days ago
Uses a Fidelity CMA for most transactions, keeps a Schwab brokerage in case of a Fidelity lockout, and a local bank for cash, notary services and medallion stamps.
Reddit · r/Bogleheads · 259 days ago
Moved from Vanguard to Fidelity for the better platform; the 2% Fidelity cash back card, invested automatically, plus Costco's 2% on purchases gives roughly 4% savings.
Reddit · r/Bogleheads · 259 days ago
Left Schwab, found Vanguard's GUI wretched and moved their brokerage account to Fidelity while keeping the Roth at Vanguard.
Reddit · r/Bogleheads · 260 days ago
After many years at Vanguard, tired of its crappy customer service and archaic operations, moved everything but the children's college funds to Fidelity, where every call reaches someone who knows exactly how to help.
Reddit · r/Bogleheads · 260 days ago
Likes Fidelity's platform but is fighting after it inappropriately disbursed their entire 457(b) from a previous employer without the 60-day decision window, with hours on the phone and a big tax hit looming.
Reddit · r/Bogleheads · 260 days ago
Keeps most assets at Vanguard but loves Fidelity's liquid banking option with no ATM fees and its 2% credit card with no annual fee.
Reddit · r/Bogleheads · 260 days ago
Started at Vanguard for simple set-and-forget investing but moved most finances to Fidelity as things got more complex, for its extra services and a better customer service experience.
Reddit · r/Bogleheads · 260 days ago
After eight years at Vanguard plus Chase checking, moved much of it to Fidelity, citing Vanguard's website, weak reporting and lack of true checking, and now pays Chase cards from a Fidelity CMA.
Reddit · r/Bogleheads · 260 days ago
Prefers Fidelity over Schwab for auto-investing in ETFs and fractional ETF shares, even though they like Schwab's UI better.
Reddit · r/fidelityinvestments · 261 days ago
They moved from Merrill's robo advisor to the self-directed account years ago to avoid the advisory fee, finding the advisor unnecessary once experienced. They note keeping assets at Merrill can raise cash back on BofA cards.
Reddit · r/investing · 261 days ago
Switched from Vanguard and finds Fidelity much more user friendly, with great customer service and a much better app than Vanguard's.
Reddit · r/investing · 261 days ago
Has used all three big brokers and prefers Fidelity, though sees it as splitting hairs between three very good options.
Reddit · r/investing · 261 days ago
Used Fidelity years ago and found the system hot garbage, though it matters little if you just keep buying a fund every month.
Reddit · r/investing · 261 days ago
Has used all the big brokers, transferred mostly to Fidelity, and would recommend it to a beginner without hesitation.
Reddit · r/investing · 261 days ago
Has used all three big brokers and finds Fidelity's customer service very good, ranking Schwab's excellent and Vanguard's poor.
Reddit · r/investing · 261 days ago
Uses both Fidelity and Schwab and says Fidelity is way better.
Reddit · r/fidelityinvestments · 261 days ago
Twenty-plus years with Fidelity holding cash, Roth, traditional IRA, HSA and brokerage there; never any issues and customer service is stellar.
Reddit · r/fidelityinvestments · 261 days ago
Finds Fidelity customer service excellent and the family financial advisor top notch, with time for questions, never rushed and prompt responses.
Reddit · r/Bogleheads · 262 days ago
Finds the Fidelity app terrible because with a few accounts it never shows gains or losses, always leaving them blank.
Reddit · r/Schwab · 263 days ago
Keeps most money at Fidelity across a CMA, taxable account, Roth and the credit card, has never had a customer service issue, and loves the cash sweep and free wires, though the CMA not working with Zelle is a drawback.
Reddit · r/fidelityinvestments · 263 days ago
After decades of stellar service, the latest advisor appointment turned into a hard annuity sales pitch that a financially trained customer found tacky and deceptive.
Reddit · r/personalfinance · 264 days ago
They report that at Robinhood, converting to another Robinhood account has not counted as a withdrawal for the bonus clawback in any conversion they have done.
Reddit · r/fidelityinvestments · 264 days ago
Complains that Fidelity keeps calling at odd hours even after being asked to stop, and the person calling was rude.
Reddit · r/fidelityinvestments · 264 days ago
Would choose Fidelity again but keeps eggs in more than one basket, has never had an issue, and recently found they can instantly fund the CMA debit card from Venmo and Cash App.
Reddit · r/fidelityinvestments · 264 days ago
Very pleased with customer service after transferring several IRAs and a joint account; fired their financial planner and feels confident investing with Fidelity's assistance.
Reddit · r/personalfinance · 265 days ago
They moved their IRA to Robinhood and received the account transfer match about a month earlier. They explain that the transfer match and the contribution match are different bonuses.
Reddit · r/fidelityinvestments · 265 days ago
Newer to Fidelity after years at Vanguard and Schwab and says the experience is the best, feeling treated like a VIP and valuing security features like the money transfer lock.
Reddit · r/fidelityinvestments · 265 days ago
After working with Fidelity for years and firms like Capital Group, Schwab and T. Rowe, says Fidelity is by far the best for service, low fees and products.
Reddit · r/fidelityinvestments · 265 days ago
More than 50 years with Fidelity and would choose it again in a heartbeat, rating its market information, education, customer service and trading expertise as first rate.
Reddit · r/fidelityinvestments · 265 days ago
Moving a Roth IRA from Merrill Lynch, which paid nothing on cash, to Fidelity let idle cash earn over 3% and made investing easier; consolidated almost everything there but keeps a bank and skips the credit card.
Reddit · r/fidelityinvestments · 265 days ago
Trusts Fidelity and in nearly 40 years has never had a problem that customer service could not solve.
Reddit · r/fidelityinvestments · 265 days ago
Twenty-plus years at Fidelity after trying Schwab, E*Trade, Ally Invest and Wealthfront; considers it the best for their needs and, though they prefer Schwab's interface, says functionality trumps all.
Reddit · r/fidelityinvestments · 265 days ago
Over 20 years with Fidelity, with a few hiccups but very good customer service, an interface, trainings and live events they like, rating it 9.5 out of 10.
Reddit · r/fidelityinvestments · 265 days ago
Closed an Amex high-yield savings account and moved the cash to a Fidelity money market for better returns and faster ACH transfers than Amex, which sat on money for days; finds Fidelity's site easier than Vanguard's.
Reddit · r/fidelityinvestments · 265 days ago
Thirty-plus years with Fidelity through employers; saw some shortcomings but the help desk addressed them, and consolidating accounts across Fidelity, Merrill and Schwab with Fidelity getting the lion's share.
Reddit · r/fidelityinvestments · 265 days ago
A roughly 40-year customer who finds Fidelity's platform far better than Merrill's and Chase's but says the CMA is not a substitute for a real bank account, so keeps other assets at bank affiliates.
Reddit · r/fidelityinvestments · 265 days ago
After years at Scottrade, TD Ameritrade and Schwab where service kept dropping, returned to Fidelity with no regrets apart from too few offices, noting reps answer the phone 24/7/365.
Reddit · r/fidelityinvestments · 265 days ago
Says Fidelity is fine and has the easiest site to navigate, but its money market funds yield worst of the three and its advisors feel like an aggressively sales-driven team.
Reddit · r/fidelityinvestments · 265 days ago
Would pick Fidelity overall: buying and selling munis, treasuries and CDs is easy and customer service is first rate; the only complaint is the new desktop trade ticket and pre/post-market ticket.
Reddit · r/fidelityinvestments · 265 days ago
Finds Fidelity amazing: professional phone support willing to help, outstanding support on the subreddit, secure systems with minor quirks, and an overall experience that beat other brokers they tried.
Reddit · r/fidelityinvestments · 265 days ago
Went from Robinhood to M1 Finance to Schwab to Fidelity and stayed for the ease of use and friendly, responsive customer service, feeling their assets are safe with a stable company.
Reddit · r/fidelityinvestments · 265 days ago
Twenty-plus years at Fidelity after moving from company-managed 401ks and from Vanguard and has always been treated great.
Reddit · r/Bogleheads · 268 days ago
Has never paid Fidelity for advice and says the advice has been rock solid.
Reddit · r/Schwab · 268 days ago
Has accounts at both and much prefers Schwab's interface, with the sweep account and fractional shares the only things they like more about Fidelity.
Reddit · r/Schwab · 268 days ago
Consolidated all accounts at Fidelity after eight years at Schwab, mainly because their 401k is there, and likes Fidelity's automatic sweep of idle cash into a money market fund and fractional shares on anything.
Reddit · r/Schwab · 268 days ago
Recently switched from Schwab to Fidelity for fractional ETF shares and automatic investments, and also likes Fidelity's trading interface better; never used Schwab's customer service in about ten years.
Reddit · r/Bogleheads · 269 days ago
They say E*TRADE exited its mutual fund business during the 2008 downturn and returned less than they had put in. They moved to Vanguard and prefer a brokerage that does not flinch in rough markets.
Reddit · r/Bogleheads · 269 days ago
They moved their accounts to E*TRADE after a Fidelity login problem. Calls reached a human, which helped with a transfer from Betterment, and reps shared promos and tips; they are satisfied so far.
Reddit · r/Bogleheads · 269 days ago
They moved from E*TRADE to Fidelity because E*TRADE could not buy fractional shares without DRIP. They also warn of a transfer-out fee and that any fractional shares get sold during the move.
Reddit · r/Bogleheads · 269 days ago
They could not get E*TRADE to convert or open a trust account despite providing many documents. They moved to Schwab, where it went smoothly, and say they would never use E*TRADE again.
Reddit · r/Bogleheads · 269 days ago
They opened a Fidelity account but, after changing phone numbers, could not log in or verify it. Two calls to customer service confirmed only an in-person visit could unlock it, so they went elsewhere.
Reddit · r/Schwab · 269 days ago
Splits between both brokers, finding Fidelity's 2% cash-back card and HSA excellent while keeping Schwab as the main brokerage along with the kids' 529s.
Reddit · r/Bogleheads · 270 days ago
They have invested in fractional shares through automated purchases at Vanguard for a long time and file their own taxes without trouble, skipping contributions around holidays and vacations.
Reddit · r/Bogleheads · 270 days ago
They use Robinhood to dollar-cost average every day, which the platform allows, and say there is effectively no explicit fee on those purchases.
Reddit · r/Bogleheads · 270 days ago
They switched to Fidelity from Schwab about a year ago and are happy with the move, in particular praising the customer service they have received at Fidelity.
Reddit · r/Bogleheads · 270 days ago
They keep all their medium and long term investments at Fidelity and have never had a single issue, using Schwab separately for short term trading with thinkorswim.
Reddit · r/Bogleheads · 270 days ago
They use Fidelity and say they really like it, singling out the interface as very smooth to use as the main thing they appreciate about the platform.
Reddit · r/Bogleheads · 270 days ago
They left E*TRADE a while back to go fully onto Fidelity, have no regrets, and have no plans to move to another institution anytime soon.
Reddit · r/investing · 270 days ago
They call Webull's interface their favorite, singling out the watchlist and its alerts as the standout feature. A short positive comment about the app's usability.
Reddit · r/investing · 270 days ago
They use Webull alongside Fidelity and like its easy interface, quick debit card transfers that speed up getting into trades, and the dividend reinvestment program, which they rate as great.
Reddit · r/investing · 270 days ago
They call Webull's technology the worst they have used, saying the app gives an error that they have no funds available to trade despite a large balance, and the interface feels dated.
Reddit · r/fidelityinvestments · 270 days ago
They say Fidelity closed their long-held account after they withdrew funds to buy ETFs, gave no details when they called support, then asked for proof of their job while their money sat idle.
Reddit · r/personalfinance · 271 days ago
They hold a small Roth IRA at M1 and only noticed a monthly fee after the fact, and now find that leaving by direct transfer to Vanguard triggers yet another M1 fee.
Reddit · r/Schwab · 274 days ago
Just opened an HSA at Fidelity and was stunned by how poor the website is compared with Schwab's, though customer service was great when they called about the HSA transfer.
Reddit · r/investing · 276 days ago
Put their IRA into Robinhood for the match, adjusts things every few quarters with no problem, and finds it simple.
Reddit · r/investing · 276 days ago
Calls Robinhood amazing, praising the 3% cash back credit card and 3% Roth match with Gold as incredible despite the hate it gets.
Reddit · r/Schwab · 277 days ago
Normally finds Schwab customer care fantastic but got different routing details each call and no clear answers for incoming international transfers, so never proceeded.
Reddit · r/investing · 277 days ago
Reports no issues with Robinhood while also holding accounts at a few other brokerages.
Reddit · r/investing · 277 days ago
Stopped using Robinhood a few years ago because they could not reach anyone at customer service.
Reddit · r/investing · 277 days ago
Took the transfer bonus and gets a 3% match on each new IRA contribution at Robinhood.
Reddit · r/investing · 277 days ago
Did the Robinhood match transfer; equities and fractional shares moved in kind with no selling required.
Reddit · r/investing · 277 days ago
Prefers Webull and says Robinhood fills stop-loss orders below the set price, which they feel has cost them money, and charges higher fees.
Reddit · r/investing · 278 days ago
Holds accounts at Fidelity, Vanguard, Empower and Robinhood and finds Robinhood has the best benefits, including the matching bonuses.
Reddit · r/investing · 278 days ago
Moved their account to Robinhood in 2025 for the match after Fidelity refused even a partial match; the process was simple and they do not regret it.
Reddit · r/investing · 278 days ago
Just transferred their Roth IRA to Robinhood for the match and believes it was worth it, accepting the five-year holding term.
Reddit · r/investing · 278 days ago
Has not had many issues with Robinhood but found it hard to reach anyone about problems with a brokerage account, whereas Fidelity has been great on that.
Reddit · r/Schwab · 286 days ago
Splits money between Schwab and Fidelity and parks all cash in the Fidelity CMA for deposits and bill payments; its debit card now reimburses international ATM fees too, though Schwab has the nicer app and Zelle.
Reddit · r/fidelityinvestments · 286 days ago
Says deposits initiated from within Fidelity were put on hold last year for 10 days to a month due to security scams, while transfers started from the bank took at most three days.
Reddit · r/Schwab · 287 days ago
Keeps an HSA at Fidelity because it is the only provider they found offering one, but rates Schwab's customer service above Fidelity's and above everywhere else they have banked or invested.
Reddit · r/Schwab · 287 days ago
Moving most money from Fidelity to Schwab after noticing customer service slip over the past year, with inaccurate information and no urgency to solve problems caused by Fidelity's system limits; leaving only a small amount behind.
Reddit · r/Schwab · 287 days ago
Tried to set up an IRA with Fidelity and found customer service unhelpful, then got quick assistance at Schwab, where the IRA opened fast and the 401k rollover was easy.
Reddit · r/Schwab · 287 days ago
Living overseas, tried three times to withdraw from Fidelity, which needed to phone to verify identity but apparently could not place an overseas call; moved everything to Schwab once back in the States.
Reddit · r/Schwab · 287 days ago
Reports that linking outside banks to Fidelity often fails because it cannot find the account or will not link to a particular one, whereas Schwab's bank linking works better with services like Plaid.
Reddit · r/Schwab · 287 days ago
Has accounts at both Fidelity and Schwab and for the past few weeks has had trouble transferring money from the bank to the Fidelity investing account, and does not rate the platform highly.
Reddit · r/fidelityinvestments · 287 days ago
Uses Fidelity for most primary checking duties because of higher cash yields but keeps a bank account for cash and cashier's checks, noting Fidelity lacks Zelle and Plaid linking.
Reddit · r/fidelityinvestments · 287 days ago
Switched primary checking from Chase to a Fidelity CMA with months of spending buffer, so checking and high-yield savings are rolled into one and balances no longer need monitoring.
Reddit · r/fidelityinvestments · 287 days ago
Uses the Fidelity CMA for bill pay, calling it a nice system, while keeping a brick-and-mortar checking account only active.
Reddit · r/fidelityinvestments · 287 days ago
Pays all bills, credit cards and HOA through Fidelity and keeps only a small checking account for cash handling and Zelle, calling the setup simple and stress and cost free.
Reddit · r/personalfinance · 288 days ago
They do the backdoor Roth at Merrill and leave a few cents in the traditional IRA to keep Merrill from closing it, which has worked fine every year since the first time.
Reddit · r/Schwab · 288 days ago
Has used both Fidelity and Schwab and likes that Fidelity uses SPAXX as the core position, so idle cash is invested automatically with no extra worry; finds Schwab's customer service better, though.
Reddit · r/Schwab · 288 days ago
Premier customer of 18 years who got a mailed notice that Fidelity was closing all accounts with no warning or explanation; can only sell or transfer out, and the Premier rep could not say what triggered it.
Reddit · r/Schwab · 288 days ago
Uses both Fidelity and Schwab, liking Fidelity's customer service and saying its app has improved greatly over the past couple of years; Schwab is kept for banking and thinkorswim.
Reddit · r/Schwab · 288 days ago
Still likes Fidelity a great deal, but finds its trading platforms freeze up and are unreliable for fast in-and-out trades, with the mobile app repeatedly forcing logins and no trading ladder, so uses other platforms for active trading.
Reddit · r/Schwab · 288 days ago
Tried for weeks to open an account at Fidelity, talking to multiple support reps who filed several tickets without getting it done, then opened a Schwab account instead and calls Fidelity's customer service incompetent.
Reddit · r/Schwab · 288 days ago
Has accounts at both Fidelity and Schwab and likes Fidelity, but finds its app completely unusable and is thinking of transferring the Fidelity account over to Schwab.
Reddit · r/personalfinance · 289 days ago
They opened an M1 Finance account in 2019 for the partial-share buying and filled it with individual stocks, but they no longer want to pick stocks and plan to move everything to Vanguard.
Reddit · r/Bogleheads · 289 days ago
Transferred accounts to Schwab in about a week, with cost basis updating a few days later, and regrets not doing it years earlier.
Reddit · r/Bogleheads · 289 days ago
Moved an account from Wealthfront to Fidelity in kind and thinks Fidelity's customer service is top-notch.
Reddit · r/Bogleheads · 290 days ago
Moved an Edward Jones account to Schwab and was very happy, reaching a knowledgeable person within a minute and finding the transfer easy.
Reddit · r/Schwab · 294 days ago
Closed all other checking accounts a few months after joining Fidelity because even checking earns decent interest there.
Reddit · r/investing · 295 days ago
Hit an app bug in the Ladder trading feature, filed an in-app support ticket, and got chat help within a minute; the busted trade was later reversed.
Reddit · r/investing · 295 days ago
Called Schwab support after hours about an options position they did not understand, and the rep placed the order needed to lock in the gains.
Reddit · r/fidelityinvestments · 295 days ago
Managing a parent's account with power of attorney by using their login, Fidelity locked the account; now has access as an authorized viewer through their own login and can trade and get tax forms, though not every function.
Reddit · r/fidelityinvestments · 295 days ago
After 40 years finds the new Trader Pro very user unfriendly, and says Fidelity told them they were out of luck on several complaints, so plans to close their accounts.
Reddit · r/fidelityinvestments · 296 days ago
Finds Fidelity increasingly customer-unfriendly, understanding its fraud concerns but finding it sad because it has historically been great.
Reddit · r/fidelityinvestments · 296 days ago
As a high-net-worth client, was pleasantly surprised when Fidelity called and a rep walked them through turning off money lock to complete a custodial account transfer.
Reddit · r/fidelityinvestments · 296 days ago
Loves Fidelity's customer service, flexibility and security, saying even credit card problems are resolved nearly instantly with short waits; the only complaint is the lack of push notifications.
Reddit · r/personalfinance · 297 days ago
Moved savings into the Vanguard settlement money market fund and found it pretty straightforward.
Reddit · r/fidelityinvestments · 297 days ago
Opened a Roth IRA at Vanguard last year and is frustrated with its website and app, wanting to move to Fidelity.
Reddit · r/investing · 302 days ago
Says Schwab customer service has been great for account questions.
Reddit · r/M1Finance · 304 days ago
Set-and-forget pie chart worked great for years, but a sudden unrequested 2FA lock and a rude support rep who sighed through every question ruined the experience.
Reddit · r/personalfinance · 305 days ago
They report their Merrill account was liquidated and then closed over the holidays, with no notice by email, matching the earlier poster's forced-liquidation experience. They were left asking what recourse exists.
Reddit · r/investing · 305 days ago
Warns that transfers at Fidelity sometimes run late, so accounts should be planned with padding for time-sensitive needs.
Reddit · r/Schwab · 307 days ago
They use both Merrill Edge and Schwab with contacts at each who handle the accounts without managing the money, and say they would not use Merrill Edge if they did not have that account manager.
Reddit · r/Schwab · 309 days ago
Has used both Schwab debit cards overseas for three years and says the brokerage card reimburses ATM fees the next day instead of month end.
Reddit · r/Schwab · 309 days ago
Used the Schwab One debit card overseas with ATM surcharges refunded quickly and automatically, though a very large US debit transaction failed until split.
Reddit · r/Schwab · 310 days ago
They have used both Merrill and Schwab and say customer service is the big difference: the Bank of America card perks were nice, but Merrill support was not there when they had a problem.
Reddit · r/personalfinance · 311 days ago
They have done yearly backdoor Roth conversions with Merrill Edge for years, leaving only a few cents in the traditional IRA so it stays open without causing pro rata trouble.
Reddit · r/Bogleheads · 313 days ago
A long-time Robinhood user who says it is great as long as you stay disciplined, and who earns the Gold Roth IRA contribution bonus as essentially free money.
Reddit · r/Bogleheads · 313 days ago
They keep assets at Merrill for the boosted credit card rewards, which they rate among the best, though they find the cash APY at Merrill mediocre and pay their bills through Fidelity instead.
Reddit · r/Bogleheads · 313 days ago
They hold Vanguard ETFs at Merrill Edge to qualify for Platinum Honors. ETF trades carry no fees, but they warn that mutual funds outside the free list cost a transaction fee.
Reddit · r/Bogleheads · 315 days ago
Prefers Schwab for retirement accounts over Fidelity's taxable account, missing only fractional shares.
Reddit · r/Bogleheads · 315 days ago
Rates Schwab first among the major brokerages, impressed by its customer service, interface and nearby branches.
Reddit · r/Bogleheads · 315 days ago
Moved from Vanguard to Schwab over an outdated website and mediocre support and has been happy since.
Reddit · r/investing · 315 days ago
Moved multiple brokerages into Fidelity alongside their 401k to simplify tax season and maintenance, keeping only an emergency fund elsewhere in case of a Fidelity outage.
Reddit · r/Bogleheads · 316 days ago
Left after Schwab took over TD Ameritrade because the backend transition was a nightmare, needing a call to customer service to use each deposit.
Reddit · r/investing · 316 days ago
Moved everything from Vanguard, which felt too conservative, to Fidelity and calls it the most full-service and convenient, with a CMA, debit card and rewards card.
Reddit · r/investing · 317 days ago
Loves Fidelity for fractional shares, a wide ETF range, and refunding transfer fees on transfers of $25K and over.
Reddit · r/fidelityinvestments · 319 days ago
They keep an M1 account and like that any money they deposit is automatically invested into their positions, while M1 never pulls from the bank unless they decide to fund it.
Reddit · r/investing · 320 days ago
Ran into many problems when shorting or buying commodities because of strict risk policy.
Reddit · r/fidelityinvestments · 322 days ago
Nearly twenty years with Fidelity and really enjoys it; wishes there was a local office.
Reddit · r/personalfinance · 323 days ago
Says Schwab's customer service can't be beaten.
Reddit · r/Daytrading · 324 days ago
Left after a short time years ago because the platform makes its money stretching the spread and pushes market orders; Schwab executions have been better, with limit orders often filling at better prices.
Reddit · r/investing · 324 days ago
Pays only commissions on the Pro plan and uses Workstation for its extra tools, having grown up on it, and finds the margin rate difference worth it.
Reddit · r/Daytrading · 325 days ago
Extended trading hours are long, but premarket and regular-hours limit order fills are terrible, order routing is among the worst in the business, and customer service refuses to help.
Reddit · r/fidelityinvestments · 325 days ago
Notes Fidelity does not clearly break out total short-term versus long-term unrealized gains and losses like other brokers do, an oddly non-customer-centric design.
Reddit · r/etrade · 326 days ago
Accounts held for a decade or more were treated as newly opened by someone else; despite sending a passport, license and selfies and being verified, access stayed restricted and a letter of instruction was needed for withdraw-only access.
Reddit · r/investing · 326 days ago
They like M1 and treat it as a long-term target-allocation tool, happily using the rebalance button and steady deposits so buys average in over time rather than chasing winners.
Reddit · r/investing · 326 days ago
They use M1 alongside Robinhood and love building pies that auto-invest from recurring bank deposits, but dislike the limited trade windows and target-weight buying instead of fixed recurring amounts.
Reddit · r/Bogleheads · 329 days ago
They opened Merrill purely to get Bank of America Preferred Rewards, but despite meeting the requirements the accounts never got linked after four escalations and hours on the phone, so they are leaving.
Reddit · r/Bogleheads · 329 days ago
They have used a self-directed Merrill CMA and Roth IRA for years without problems. Their one real dislike is that fractional ETF purchases are not available.
Reddit · r/Bogleheads · 329 days ago
They moved a large balance into Merrill a couple of months ago, collecting the cash bonus but mainly doing it for the boosted credit card rewards that come with Preferred Rewards.
Reddit · r/Bogleheads · 332 days ago
They hit an ESPP funding problem after their credit union merged and got conflicting instructions from different reps over three weeks. They filed a FINRA complaint and plan to transfer out.
Reddit · r/MerrillEdge · 338 days ago
Opening an IRA took a week of review, ACH and mobile check funding both failed with 'Something went wrong' errors, and support said a separate CMA account was needed to fund the IRA.
Reddit · r/MerrillEdge · 338 days ago
Opened mainly for Preferred Rewards and holds ETFs there; approval took about three business days even in-branch and the IRA rollover went fine. Fine for buy and hold but not for active trading.
Reddit · r/fidelityinvestments · 338 days ago
Has Fidelity, Schwab, TastyTrade, Robinhood and SoFi and says Fidelity is by far the best.
Reddit · r/PersonalFinanceCanada · 340 days ago
No real issues so far with Webull or their other brokerages, though Webull's 1.5% CAD-to-USD conversion fee and lack of Norbert's Gambit are annoying.
Reddit · r/fidelityinvestments · 340 days ago
Extremely happy with Fidelity for long-term passive investing.
Reddit · r/fidelityinvestments · 340 days ago
Fidelity refused to pay a trust beneficiary, forcing probate before eventually paying.
Reddit · r/fidelityinvestments · 341 days ago
About 20 years and very happy; has talked many others into Fidelity.
Reddit · r/fidelityinvestments · 341 days ago
Happy with everything Fidelity offers after 40-plus years.
Reddit · r/fidelityinvestments · 341 days ago
Uses Fidelity only for long-term holds and has had zero issues.
Reddit · r/fidelityinvestments · 341 days ago
Switched from TD Ameritrade and wishes they had used Fidelity from the beginning.
Reddit · r/fidelityinvestments · 341 days ago
Merging old 401ks was easiest at Fidelity with nicer phone reps; only issue is no crypto account.
Reddit · r/fidelityinvestments · 341 days ago
10-plus years and thinks Fidelity is outstanding.
Reddit · r/investing · 342 days ago
They hold their investments at Merrill and often hit its ETF restrictions, including being denied when trying to buy bitcoin ETFs. Since they avoid complex trades, they treat it as a minor annoyance.
Reddit · r/fidelityinvestments · 342 days ago
24 years with Fidelity and the best customer service in their opinion.
Reddit · r/fidelityinvestments · 342 days ago
Customer since 1987 with only one mix-up that got fixed.
Reddit · r/fidelityinvestments · 342 days ago
A favorite overall broker with a decent app; irked by a 28-day hold on a pull transfer.
Reddit · r/fidelityinvestments · 342 days ago
Loves Fidelity and thinks it has the best customer support in the business.
Reddit · r/fidelityinvestments · 342 days ago
After 25 years of investing finds Fidelity best versus Schwab, Robinhood, E*Trade and Chase.
Reddit · r/fidelityinvestments · 342 days ago
Happy after worse platforms; a courtesy call on switching over was the icing on the cake.
Reddit · r/fidelityinvestments · 342 days ago
Thought Fidelity was great versus Vanguard but dislikes the options approval process and slow fills.
Reddit · r/fidelityinvestments · 342 days ago
Fidelity is awesome; the app and site are fine and phone support is truly excellent.
Reddit · r/fidelityinvestments · 342 days ago
Generally good; does more and more with Fidelity over decades, including the 2% cashback card.
Reddit · r/fidelityinvestments · 342 days ago
Long list of grievances: calls Fidelity monthly and the site goes down every few days.
Reddit · r/fidelityinvestments · 342 days ago
Loves Fidelity as a go-to for everything; only dislike is the very high margin rate.
Reddit · r/fidelityinvestments · 342 days ago
Forty-plus years; support line reps are professional, knowledgable and friendly.
Reddit · r/fidelityinvestments · 342 days ago
Loves the app and desktop site and has always been treated well.
Reddit · r/fidelityinvestments · 342 days ago
Almost 40 years with Fidelity and never had an issue.
Reddit · r/fidelityinvestments · 342 days ago
Happy customer for decades with no issues and excellent support when needed.
Reddit · r/fidelityinvestments · 342 days ago
A Fidelity executive walked them through transferring their savings and they have never had a bad experience.
Reddit · r/fidelityinvestments · 342 days ago
20-year customer with above-average support that looks out for them.
Reddit · r/fidelityinvestments · 342 days ago
Has had accounts at four firms and Fidelity is the favorite.
Reddit · r/fidelityinvestments · 342 days ago
Nothing but great experiences and customer service; the app has bugged out a few times.
Reddit · r/fidelityinvestments · 342 days ago
25-plus year customer who moved family to Fidelity and has had no bad experiences.
Reddit · r/fidelityinvestments · 342 days ago
Loves Fidelity after 20 years but the iPad app is abysmally slow and buggy even after support.
Reddit · r/fidelityinvestments · 342 days ago
Says the app is very slow and not smooth.
Reddit · r/fidelityinvestments · 342 days ago
Wishes they had used Fidelity's advisor help sooner; by and large very good at what they do.
Reddit · r/investing · 343 days ago
A former Merrill Edge user for the Preferred Rewards credit card boost. They say it is a good deal, but the platform blocks a surprisingly large number of mainstream ETFs, which can be very annoying.
Reddit · r/investing · 343 days ago
They were with Merrill for many years and left, calling it very restrictive and saying it lacked flexibility to choose which shares to sell. They moved to Fidelity and mainly use Schwab now.
Reddit · r/investing · 343 days ago
They confirm Merrill Edge has restrictive ETF choices but like that it gives access to lower-fee money market share classes with a tiny minimum, and say the Bank of America rewards tier brings good free everyday banking.
Reddit · r/investing · 343 days ago
They think the move is definitely worth it: the Merrill interface is bad but fine for set-and-forget investing, and the credit card bonus it unlocks makes their BofA card one of the most valuable they hold.
Reddit · r/investing · 343 days ago
They keep their boring long-term investments at Merrill and use the Preferred Rewards boost to earn very strong cash back on their BofA card. They describe the setup as simple and nice.
Reddit · r/Bogleheads · 343 days ago
They keep a Merrill taxable account only to unlock the Bank of America Preferred Rewards boost on both of their BofA cards, while using Schwab for their main investing and IRA.
Reddit · r/investing · 344 days ago
They report having had nothing but trouble with Robinhood and warn others to stay away from the brokerage, without giving further details.
Reddit · r/Schwab · 344 days ago
Has accounts at both Fidelity and Schwab, finds the Schwab front end hard to use, and says Fidelity is easier to navigate and to view holdings in.
Reddit · r/Schwab · 345 days ago
Has accounts at both Fidelity and Schwab and is thinking of leaving Fidelity because the hold times on deposits are, in their words, ridiculous.
Reddit · r/Schwab · 346 days ago
Moved everything out of Fidelity after it began placing very long holds on deposits, even a direct deposit from the same employer that had gone in for years, which they call a terrible business decision.
Reddit · r/Schwab · 346 days ago
Started moving from Schwab to Fidelity for several features, but because Fidelity's Quicken support is flaky and transactions do not download, keeps only a bare minimum there.
Reddit · r/Schwab · 347 days ago
Nearly 20 years at Fidelity with most net worth there, but a routine transfer to the CMA was held 26 days without notice, leaving bills unpaid and meeting no empathy; moved everything to Schwab and is pleased with it.
Reddit · r/Schwab · 347 days ago
Customer for more than two years who has never seen more than a 24-hour hold on cash transfers into Fidelity, and says there are currently no holds at all on their deposits.
Reddit · r/Schwab · 347 days ago
Can usually buy the same day with bank-transferred funds at Fidelity, using cash sitting in a fund paying roughly 3.5-4%, which Schwab does not offer; likes Schwab's customer service a lot though.
Reddit · r/Schwab · 347 days ago
Finds Fidelity's interface about a decade behind Schwab's and the holds on funds annoying, and rates Schwab's customer service higher, but likes Fidelity's auto sweep and automatic selling of cash equivalents.
Reddit · r/Schwab · 347 days ago
Left Fidelity for Schwab because of the poor interface, having to juggle a CMA plus a brokerage account, Active Trader Pro running badly on a Mac, and customer service that was harder to understand.
Reddit · r/Schwab · 347 days ago
Uses Schwab for banking and retirement accounts but Fidelity for after-tax investing because of how easy fractional-share investing is there; with a $1 minimum on almost everything they tried.
Reddit · r/investing · 351 days ago
They do most of their swing and options trading on Webull and praise its data-rich platform and free options trades, ranking it well above Robinhood.
Reddit · r/investing · 351 days ago
They keep their actual account at Schwab but use Webull for stock information, relying on its charts, indicators, news and analysis.
Reddit · r/investing · 351 days ago
They moved from Robinhood to Fidelity and are returning to Robinhood for its 24/5 trading, and say Robinhood support calls back within about an hour after a ticket and has helped them by phone.
Reddit · r/investing · 351 days ago
They chose E*TRADE as their broker because it charges no fees on US stock trades, and suggest picking a platform to suit your strategy.
Reddit · r/Bogleheads · 351 days ago
They like the rewards structure of pairing BoA with Merrill and keep their cash in money market funds there, which they can liquidate quickly and move to their BoA bank account.
Reddit · r/Bogleheads · 351 days ago
They keep a chunk of their assets in a Merrill Edge account mainly to get boosted credit card rewards, while preferring Chase for everyday banking and holding assets at both firms for the perks.
Reddit · r/investing · 351 days ago
Fidelity does everything they need; they dropped a Merrill account because roughly a year of extra credit card cash back was not worth long phone holds and a low-limit BofA checking account.
Reddit · r/investing · 351 days ago
Has all the major brokerages and prefers Fidelity for after-hours trading, fractional buying on everything and a high daily deposit limit that lets them buy right away.
Reddit · r/investing · 352 days ago
Uses Merrill Edge for credit card rewards but finds Fidelity wonderful because money market funds auto-liquidate, letting it serve as a combined checking account that earns interest.
Reddit · r/investing · 352 days ago
Calls Fidelity their favorite in all respects but keeps a Vanguard account because Fidelity's money market returns trail Vanguard's and it charges a fee to buy outside money market funds.
Reddit · r/investing · 352 days ago
Closed a Vanguard account over atrocious website and apps, buys Vanguard ETFs commission-free at Fidelity and Schwab, and has a mild preference for Fidelity while keeping two brokers for diversity.
Reddit · r/investing · 352 days ago
Left E*Trade after Morgan Stanley started charging for stock splits and ticker changes, chose Fidelity whose rep had never heard of such fees, and is fine with the site now and likes the 2% card.
Reddit · r/investing · 352 days ago
Finds Fidelity by far the best of Fidelity, Schwab and Merrill, saying the cash management account alone is worth it for bills, checks, wires and a great yield, unlike the others' low-yield money markets.
Reddit · r/investing · 352 days ago
Moved everything from Schwab to Fidelity, finds the CMA great, keeps Merrill only for the BofA bonus, and gets great customer service, buying fractional Vanguard ETFs at Fidelity.
Reddit · r/investing · 352 days ago
Thinks Schwab One is better for banking because its mobile check deposit limit is higher and funds are available quickly, while Fidelity seems to hold deposits for the legal maximum.
Reddit · r/investing · 352 days ago
Closed a Vanguard account and likes Fidelity for great cashback, truly zero-cost mutual funds, low-cost tax-loss harvesting SMAs and a halfway decent website and app, though Full View has recently regressed.
Reddit · r/investing · 352 days ago
Has used Fidelity's 2% cash back card for several years and finds the platform great, with everything needed and fractional shares.
Reddit · r/Bogleheads · 354 days ago
They find Merrill's mutual fund interface very unstable and sometimes unusable, with a sell button that may still be broken for certain funds. They use Merrill for the Platinum Honors tier, but call the platform not great.
Reddit · r/Bogleheads · 354 days ago
They keep an account at Merrill to hold the Platinum Honors tier benefits and simply buy VOO there, describing it as easy with a very low expense ratio.
Reddit · r/Schwab · 355 days ago
Was exclusively Schwab until a 401k and an IPO forced them into Fidelity, has been pleased since, and moved all equity buying and cash there after learning about the cash sweep.
Reddit · r/Schwab · 355 days ago
Had accounts at both Schwab and Fidelity for over 15 years and concluded Fidelity is the best option, cutting ties with Schwab once no longer tied to an employer account.
Reddit · r/Schwab · 356 days ago
A payroll direct deposit was held two weeks for fraud protection with no recourse, so after release they closed all Fidelity accounts except a 401k they are stuck with.
Reddit · r/Schwab · 356 days ago
A minor account name change took 15 minutes at Schwab, but Fidelity's branch forced a separate appointment a week later and the reps were rude and not punctual.
Reddit · r/Schwab · 356 days ago
Has a Schwab account of their own and a Fidelity 401k through work, and calls the Fidelity app hot garbage compared with Schwab's.
Reddit · r/Schwab · 356 days ago
Held a Fidelity account for about 18 years, but moving a 401k to an IRA took five weeks the first time and three weeks the second, unlike Schwab where problems were resolved the same day.
Reddit · r/Schwab · 358 days ago
Opened an international Schwab account, linked and verified a Wise account for direct-debit funding with no ACH fees, avoiding wire charges.
Reddit · r/Schwab · 359 days ago
Moved to Fidelity because of its cash sweep, would go back to Schwab if it had one, and uses the account as a pseudo-checking account.
Reddit · r/Schwab · 359 days ago
Has brokerage accounts at both and finds Schwab's site intuitive while Fidelity's is often a fishing expedition with dead ends when trying to do something.
Reddit · r/Schwab · 359 days ago
Favors Fidelity for its Money Transfer Lock feature but finds its UI more difficult to navigate.
Reddit · r/Schwab · 359 days ago
A 401k to rollover IRA move within Fidelity became a runaround of repeated notarizations that were then left to expire, and only a transfer request from Schwab finally got the money out.
Reddit · r/Schwab · 359 days ago
Fidelity locked their account once and since then they moved to Schwab, which they say is way better.
Reddit · r/Schwab · 359 days ago
Started with Fidelity after Vanguard, then had accounts locked for fraud over a transfer from their own bank, waited an hour on hold, and got access back after about three weeks without explanation.
Reddit · r/Schwab · 359 days ago
Has both brokerages and values Fidelity's Money Transfer Lockdown, which blocks ACATS even with forged documents, plus the automatic SPAXX sweep, and finds the platform fine for buy-and-hold and basic options.
Reddit · r/Schwab · 360 days ago
Picks Fidelity because idle money earns far more in core sweeps like SPAXX and its credit card pays 2% cash back versus Schwab's 1.5%.
Reddit · r/Schwab · 360 days ago
Stuck with Schwab for over a decade because Fidelity tends to hold deposits for weeks and its CMA is not a fully regulated bank, with horror stories when a problem lands with its partner banks.
Reddit · r/Schwab · 361 days ago
A branch visit to learn how to transfer a pension to a Roth IRA meant a two-hour runaround in the lobby before the staff said they needed more research.
Reddit · r/Schwab · 361 days ago
Traded at Fidelity for a week and could not stand the laggy site interface, preferring Schwab's customer service.
Reddit · r/Schwab · 362 days ago
Moved a Roth IRA to Schwab to day-trade leveraged ETFs after Fidelity removed that ability, finds Thinkorswim easier than Active Trader Pro but misses Fidelity's automatic SPAXX sweep.
Reddit · r/Schwab · 362 days ago
Chose Fidelity over Schwab because it offers fractional ETFs, and deposits go into SPAXX automatically to earn decent interest; a good experience so far.
Reddit · r/Schwab · 362 days ago
Fidelity held deposits for six weeks at a time and fractional shares vanished on transfer, so everything moved to Schwab with no regrets.
Reddit · r/Schwab · 362 days ago
Loves that money market funds can be sent to their bank the same day, showing as pending at the bank that evening.
Reddit · r/Schwab · 362 days ago
Uses both brokers and likes Fidelity's core positions earning interest, while idle cash at Schwab earns nothing unless in a money market fund that must be sold to trade.
Reddit · r/personalfinance · 368 days ago
Holds accounts at both with a slight preference for Fidelity but says Schwab has worked out great.
Reddit · r/Bogleheads · 369 days ago
Set up weekly automatic ETF investments at Vanguard funded directly from their bank account.
Reddit · r/fidelityinvestments · 369 days ago
Left Schwab after problems with a financial consultant who repeatedly attached himself to the account, yet found Schwab's customer support far better than Fidelity's.
Reddit · r/personalfinance · 370 days ago
Moved continents with IBKR, found it a very complete platform and had no issues even with the required US tax forms.
Reddit · r/Bogleheads · 373 days ago
They tried to reach a live person at Webull about IRA questions and waited over two hours for a callback that had not come. They also found the beneficiary options limited and the service poor.
Reddit · r/fidelityinvestments · 374 days ago
They used Webull about two years earlier and did not like it, calling it a matter of personal preference; they give no specific complaint about fees, support or the app.
Reddit · r/CapitalOne · 375 days ago
They had their Robinhood trading account limited when trying to cash out stocks, and say the company regularly shuts down unprofitable accounts. Because of that they do not trust it.
Reddit · r/Schwab · 381 days ago
Is moving accounts to Schwab and says its customer service has been great.
Reddit · r/personalfinance · 381 days ago
Called Vanguard about rolling an automatically created rollover IRA into a new 401k and was told only to use the brokerage account, with no help.
Reddit · r/investing · 383 days ago
Uses Fidelity for everything for simplicity and because most funds have low to no minimum purchase amounts.
Reddit · r/investing · 383 days ago
Finds Fidelity brokerage accounts sweep automatically into a high-yield fund and double as a checking account, ideal for bill pay.
Reddit · r/Schwab · 384 days ago
Moved an account from Vanguard to Schwab and found it super easy and quick.
Reddit · r/fidelityinvestments · 390 days ago
Moved everything from Fidelity to Schwab after repeated customer service frustrations and finds Schwab tries to make things work for the customer.
Reddit · r/fidelityinvestments · 390 days ago
Finds Schwab customer service excellent but the lack of automatic cash sweep means money market funds must be sold, delaying stock purchases by a day.
Reddit · r/Bogleheads · 391 days ago
They keep only a few ETFs at Merrill to qualify for Platinum Honors rewards tier and invest elsewhere. They say Merrill lacks ETF automation, limits some ETFs, and charges fees on mutual funds suited to index investors.
Reddit · r/fidelityinvestments · 391 days ago
After three months says Schwab assigned an account manager who pulled in a planner and tax expert, with no upselling so far.
Reddit · r/fidelityinvestments · 391 days ago
Uses Schwab alongside Fidelity and Robinhood and finds Schwab's 24-hour customer service far better.
Reddit · r/fidelityinvestments · 391 days ago
Finds Schwab's customer service much better than Fidelity's and more accurate.
Reddit · r/fidelityinvestments · 391 days ago
Likes thinkorswim on web and phone, finding it very easy for rolling options, but must buy a money market fund manually to earn interest.
Reddit · r/Schwab · 391 days ago
Finds it much easier to trade and roll options on Fidelity than Schwab, though banks and trades with Schwab otherwise and likes them.
Reddit · r/Schwab · 391 days ago
Moved a small account from E*Trade to Fidelity after poor E*Trade support, but a delayed 1099 until March 11 made them reconsider moving more, as Fidelity said it had IRS approval to wait for late-reporting holdings.
Reddit · r/Schwab · 392 days ago
Moved more than half their funds from Schwab to Fidelity recently, loving the cash management capability and the lower margin rate at Fidelity.
Reddit · r/Schwab · 392 days ago
Keeps two months of bills in the Fidelity CMA with SPAXX as the core position, which they say is comparable to or more than most savings; keeps Schwab open for Zelle and faster ACH settlement.
Reddit · r/Schwab · 392 days ago
Finds transfers out of Fidelity almost always settle same day on weekdays, but pull ACH and check deposits take forever, so they avoid them, whereas Schwab's mobile check deposits clear within minutes.
Reddit · r/Schwab · 392 days ago
Moved a chunk from Fidelity to Schwab but uses both; Fidelity has more comprehensive fractional share trading and auto sweep, while Schwab is better for margin requirements and ETF marginability.
Reddit · r/Schwab · 392 days ago
Trades 0DTE SPX spreads and cash-secured puts; likes Fidelity but says the UI has lately become unresponsive and the trading website is even worse.
Reddit · r/Schwab · 392 days ago
Opened a DAF and a day-trading brokerage account through Schwab and is happy, but will keep Fidelity as the main account for basically all the reasons laid out in the thread.
Reddit · r/personalfinance · 394 days ago
Says Schwab's customer service has always been far above any other institution they use.
Reddit · r/Bogleheads · 394 days ago
Found Vanguard extremely frustrating in six weeks, with a seven-day hold on transferred cash that could only buy Vanguard products and a block on withdrawals, so they moved to Merrill.
Reddit · r/Bogleheads · 394 days ago
Moved a Roth from Schwab to Robinhood for the deposit match and finds the interface intuitive and clean, with automated deposits and no complaints.
Reddit · r/fidelityinvestments · 395 days ago
They agree that the Webull desktop app is excellent and contrast it with Fidelity's clunkier desktop trading software, while keeping Fidelity as their main money hub.
Reddit · r/fidelityinvestments · 396 days ago
They moved from Fidelity to Robinhood, which is missing a couple of features but leaves them with no regrets, partly thanks to a transfer bonus offered during a promotion.
Reddit · r/fidelityinvestments · 397 days ago
They love Webull's desktop software and mobile app and had a strong stretch trading there, but saw trades delayed over ten seconds or vanishing from active orders, which made the back end feel too risky.
Reddit · r/Bogleheads · 398 days ago
They hold a large ETF portfolio in a Merrill Edge brokerage account, but note it does not allow fractional shares, so leftover cash often cannot buy a full share of higher-priced Vanguard ETFs.
Reddit · r/investing · 404 days ago
Says Vanguard's performance data has been broken for margin accounts for about a year since a modernization change, with the only workaround being to remove margin by phone.
Reddit · r/Bogleheads · 404 days ago
App glitched twice in a month and would not let them sell a position, and they say they could not reach customer support when it happened.
Reddit · r/personalfinance · 405 days ago
They report that Merrill ran a credit check when they opened an account, and that they had to unfreeze their credit file because it initially held up the account opening.
Reddit · r/fidelityinvestments · 408 days ago
Warns that Fidelity cancels and freezes accounts without any notice and then tells customers they have 30 days to transfer out, with protests going nowhere.
Reddit · r/investing · 409 days ago
They used M1 with percentage-weighted pies but disliked that new money only went to whichever holdings were under target, feeling it favored their weakest stocks and skipped the winners.
Reddit · r/Bogleheads · 412 days ago
Moved most assets from Vanguard to Schwab after retiring because the website is much clearer and the tools more powerful.
Reddit · r/Bogleheads · 413 days ago
Has been a happy customer for over a decade.
Reddit · r/Bogleheads · 413 days ago
Invests in Schwab funds over Vanguard and finds the Schwab platform far superior to the competition.
Reddit · r/Bogleheads · 413 days ago
Rates Schwab the best of Schwab, Vanguard and Fidelity for service, products and fees, with a responsive rep who does not pitch products.
Reddit · r/Bogleheads · 413 days ago
Reached live, competent people by phone even with a small account, and has since moved their largest accounts to Schwab.
Reddit · r/Bogleheads · 413 days ago
Has a Schwab rep who was happy to help despite a balance under the usual threshold.
Reddit · r/Bogleheads · 413 days ago
Had assets locked past the TD Ameritrade transition with no timeline, conflicting support answers and an account closed without explanation, and stopped using Schwab.
Reddit · r/Bogleheads · 413 days ago
Calls Schwab's customer service the best of any product they have used, with seven years and zero issues.
Reddit · r/Bogleheads · 413 days ago
Started investing at Schwab in college with low-cost funds and says they have treated them well as a customer.
Reddit · r/Bogleheads · 413 days ago
Loves Schwab and is loyal to it, valuing that its bank and brokerage handle all aspects of their finances.
Reddit · r/Schwab · 413 days ago
Has accounts at both Fidelity and Schwab and finds Fidelity just better, with top notch support.
Reddit · r/Schwab · 413 days ago
Transferred a partial account and two IRAs from Schwab to Fidelity due to SIPC limits with no problems in about a week, finding both easy to work with; Fidelity auto-sweeps incoming cash into SPAXX.
Reddit · r/personalfinance · 415 days ago
They had a Self-Directed account for over a year, then Merrill sold all their holdings over outdated visa paperwork, citing a missed call and a letter they never received. They were upset by the lack of real notice.
Reddit · r/M1Finance · 418 days ago
Loves the pie investing, finds customer service good and trading easy, though losing the M1 credit card turned cashback investing into a three-step process.
Reddit · r/M1Finance · 419 days ago
Money pulled from their bank account three months ago still has not reached the investment account, and they report bad customer service.
Reddit · r/M1Finance · 419 days ago
No problems so far using it as main checking and for the pie-based investment accounts, though they keep a brick-and-mortar checking account as an emergency backup because support is slow when accounts are locked.
Reddit · r/M1Finance · 420 days ago
Picks their own ETFs for Roth IRA and brokerage accounts, and auto-rebalancing spreads deposits across holdings and rebalances the whole portfolio when a fund is swapped; loved it.
Reddit · r/Bogleheads · 420 days ago
They keep part of their money at M1 and like its automatic dynamic rebalancing of new deposits into underweight holdings. They see the limited trade windows as a non-issue for a long-term investor and find the fee structure fine.
Reddit · r/Schwab · 421 days ago
Has both and finds Fidelity customer service far worse than Schwab's; after a nasty exchange with the active trading group, which would not match Schwab's per-contract fee, plans to close Fidelity and move to Robinhood.
Reddit · r/M1Finance · 422 days ago
Still charged a $3 monthly service fee on a very small account balance.
Reddit · r/investing · 422 days ago
They use Merrill Edge as a self-directed account and have been quite happy, buying cheap index ETFs and enjoying the Bank of America perks that come with keeping a larger balance there.
Reddit · r/investing · 422 days ago
They rolled a small employer account to Merrill and disliked the interface, feeling they had far more control and more investment choices at Schwab, though they still advise taking control of the money somewhere.
Reddit · r/personalfinance · 422 days ago
Finds Schwab's end-of-day reconciliation often takes 24-36 hours and doubts the accuracy of the results for their many closed-end fund and ETF holdings.
Reddit · r/Bogleheads · 422 days ago
Loves Robinhood for retirement accounts because of the 3% Roth IRA matching, which they say compounds into a meaningful extra amount each year.
Reddit · r/investing · 423 days ago
Finds Vanguard's dashboard lackluster and confusing about yearly returns, using it mainly to move investments around because of free transactions.
Reddit · r/Bogleheads · 423 days ago
Moved their rollover IRA to Robinhood last year for the 3% bonus and keeps everything in boring index funds with no trading.
Reddit · r/Bogleheads · 423 days ago
Has used Robinhood for a few years, mostly through the website, and has not seen anything encouraging trading that differs from Vanguard or Fidelity.
Reddit · r/Bogleheads · 423 days ago
Finds Robinhood's perks and user experience better than other brokerages and uses it just to buy and hold index funds.
Reddit · r/Bogleheads · 423 days ago
New investor who finds Robinhood's UI extremely easy to understand with great features, holding a single index fund long term.
Reddit · r/Bogleheads · 423 days ago
Moved an IRA to Robinhood during the 3% rollover bonus, got a nice payout, and has been happy with it since.
Reddit · r/Bogleheads · 423 days ago
Has used Robinhood for more than five years with no problems.
Reddit · r/Bogleheads · 423 days ago
Uses Robinhood with no issues and likes the app, finding it better than E-Trade.
Reddit · r/Bogleheads · 428 days ago
Finds Vanguard's recent app update horrible, with all contrast removed.
Reddit · r/Bogleheads · 428 days ago
Asked to transfer half an account's cash to Vanguard but Vanguard took all of it, citing an abandoned earlier transaction, and keeps Vanguard as a rainy-day account.
Reddit · r/Bogleheads · 428 days ago
Trying to move money out of Vanguard and finds it taking forever to authenticate the bank account for the transfer.
Reddit · r/fidelityinvestments · 428 days ago
Never has a problem with Fidelity transferring money to and from their account.
Reddit · r/fidelityinvestments · 428 days ago
Can call Fidelity and get answers to obscure questions such as buying foreign shares in foreign currencies, and has a local office nearby.
Reddit · r/fidelityinvestments · 429 days ago
Finds Fidelity easy to use on site and app with really good customer service.
Reddit · r/fidelityinvestments · 429 days ago
Says Fidelity has made it incredibly difficult for them and three clients to transfer out of the system once an account is established.
Reddit · r/fidelityinvestments · 429 days ago
Finds Fidelity has usually stellar customer service, nearly every account type under one roof, and low or no fees, after leaving Vanguard.
Reddit · r/fidelityinvestments · 429 days ago
Enjoys Fidelity's UI, variety of accounts and fractional shares, and prefers its platform to Schwab, Merrill and T. Rowe.
Reddit · r/fidelityinvestments · 429 days ago
Finds Fidelity's app far more detailed than Morgan Stanley's and likes Active Trader Pro for day-to-day trading.
Reddit · r/fidelityinvestments · 429 days ago
Finds Fidelity stable with customer service that has always been top notch, like being checked into a fancy hotel.
Reddit · r/fidelityinvestments · 429 days ago
Consolidated stocks to Fidelity because its free money market core earns interest on idle cash, unlike Robinhood where it costs a fee.
Reddit · r/etrade · 433 days ago
After moving all positions to another brokerage, leftover cash from fractional share sales could not be withdrawn: the transfer menu had no option, wires were unavailable, and a check request returned an error.
Reddit · r/personalfinance · 435 days ago
Reports that IBKR buys fractional shares in their recurring investment plan.
Reddit · r/personalfinance · 437 days ago
They switched from Vanguard to Merrill Edge for BoA Preferred Rewards and credit card boosts. An advisor told them to leave a small balance in the traditional IRA for a backdoor Roth, but conversion paperwork is now an e-doc.
Reddit · r/personalfinance · 437 days ago
Holds brokerage accounts at both and still likes Schwab more than Fidelity.
Reddit · r/Bogleheads · 437 days ago
Transferring a workplace 401k and IRAs from two credit unions went badly and adding a joint account stalled on verification, though customer service itself is rated very good.
Reddit · r/investing · 438 days ago
They funded their SoFi Invest account with instant funding, traded while the deposit was pending, then the transfer reversed. They say SoFi support now claims it may take back the trading gains, which they dispute.
Reddit · r/personalfinance · 438 days ago
Likes that Schwab offers every service without transfer limits but has hit glitches, such as an account disappearing for days, leaving them without access until fixed.
Reddit · r/personalfinance · 439 days ago
They keep their emergency fund in the Webull cash yield account without a Premium subscription, earning a decent rate, but are weighing a move to a Vanguard money market for a higher yield.
Reddit · r/personalfinance · 439 days ago
They found Webull slow for ACH transfers, with no way to push money out via a routing number, only one linkable bank, and odd account freezes, so they recommend a real bank or Fidelity instead.
Reddit · r/investing · 439 days ago
Uses both IBKR and Robinhood and loves both, after leaving all other brokers.
Reddit · r/fidelityinvestments · 441 days ago
They find Fidelity's app unable to show accurate profit and loss tracking and say they and others are considering leaving unless it matches what Webull or Robinhood offer.
Reddit · r/portfolios · 441 days ago
Each family member gets their own pie of stocks within one portfolio, reviewed and updated weekly, and small regular deposits have left them very impressed with the growth.
Reddit · r/personalfinance · 441 days ago
Keeps a chunk of savings in the Vanguard settlement fund.
Reddit · r/Schwab · 443 days ago
Having used Webull alongside E*TRADE, Fidelity, tastytrade and Schwab, they rate Webull customer service as the worst of the group and say Schwab support is far better.
Reddit · r/Bogleheads · 443 days ago
They rolled several retirement accounts into Robinhood, collected thousands in transfer bonuses, and set a calendar reminder for when they can leave after the lock period.
Reddit · r/etrade · 443 days ago
Moving funds into the checking account first and then to the brokerage once left them ineligible for the transfer promotion bonus.
Reddit · r/Bogleheads · 443 days ago
Called Fidelity twice for advice before managing their own money and found the advisors awesome and not pushy afterward.
Reddit · r/investing · 444 days ago
They tried moving their large E*TRADE account to Webull, found the app a nightmare to use and say Webull could not complete the asset transfer, so they gave up on it.
Reddit · r/Bogleheads · 448 days ago
Rates Schwab customer service above Vanguard and Fidelity, citing fee waivers for emergency mailed ATM cards and a great local front-desk staffer.
Reddit · r/Bogleheads · 448 days ago
Consolidated everything at Schwab in 1997 and after 28 years has no complaints, preferring it to Vanguard.
Reddit · r/investing · 450 days ago
Used Schwab, eToro and IB and found IBKR support a nightmare, with long waits and tickets that auto-close every seven days.
Reddit · r/Schwab · 451 days ago
The brokerage debit card failed at a Bank of America ATM while the newly opened Schwab checking card worked, which Schwab confirmed was by design.
Reddit · r/Bogleheads · 455 days ago
Chose Schwab over Vanguard after finding Vanguard's service procedures painful, and says Schwab's transfers were always initiated quickly.
Reddit · r/fidelityinvestments · 456 days ago
They also bank at E*TRADE for the high-interest accounts, but transferring their late father's assets was a nightmare of runaround and lies. They say the terrible customer service is not worth it and plan to move to Fidelity.
Reddit · r/fidelityinvestments · 456 days ago
They were charged both a retirement account closing fee and an outgoing ACAT transfer fee on each of two M1 accounts when leaving for Fidelity, and only later got the fees reimbursed by Fidelity.
Reddit · r/investing · 461 days ago
Moved a brokerage account and a larger one from Vanguard to Fidelity and the customer rep reimbursed the transfer fees for both.
Reddit · r/fidelityinvestments · 464 days ago
Comparing Fidelity with Merrill and E*TRADE, they say only Fidelity agents followed up on their own to update them on fee reimbursements they had negotiated.
Reddit · r/fidelityinvestments · 465 days ago
They hold their stocks at Webull and pay for the Premium subscription, which gives them a lower margin loan rate plus level 2 data and real-time options prices. They are weighing a move to Fidelity.
Reddit · r/fidelityinvestments · 465 days ago
A Fidelity customer of over three decades who calls it the easiest and best brokerage to deal with, praising the advisors as not pushy and the team for honest advice.
Reddit · r/fidelityinvestments · 465 days ago
They moved all their accounts from Vanguard and like Fidelity regular website, but say its margin rates are very high and they are tediously appealing for a lower rate.
Reddit · r/Bogleheads · 466 days ago
Admits to making impulsive trades at Fidelity because its slick interface invites checking the portfolio, which never happened at Vanguard's clunky set-and-forget setup.
Reddit · r/investing · 466 days ago
Transferred accounts from Principal to Fidelity and the rep immediately credited the transfer and closure fees when told about them; has used Fidelity for about 15 years and is happy with them.
Reddit · r/investing · 466 days ago
Was really pleased with Fidelity's customer service for the 401k at work, and so moved IRAs from Vanguard to Fidelity, also disliking Vanguard's new buy and sell flow; Fidelity refunded the $100 closure fee.
Reddit · r/investing · 466 days ago
After moving their wife's accounts from Edward Jones to Fidelity, simply submitted the final statements showing the fee and Fidelity credited it back, which was pretty effortless.
Reddit · r/Bogleheads · 468 days ago
Found opening and funding an LLC account at Vanguard too complicated, needing a notarized form and a custom bank letter, unlike Fidelity.
Reddit · r/Bogleheads · 469 days ago
Calls Vanguard nearly unusable compared with Fidelity, citing frequent logout timeouts, extra clicks for simple tasks and bank links taking 5-7 days.
Reddit · r/Bogleheads · 469 days ago
Finds Vanguard old-school and avoids trading there, but values its mutual funds as the ultimate set-it-and-forget-it.
Reddit · r/investing · 471 days ago
Says Robinhood's IPO access is not worth using because it ties up money and usually allocates a single share.
Reddit · r/investing · 471 days ago
Placed an IPO order on Robinhood and got only one share filled, then found trading halted and reopening far higher, souring them on the app.
Reddit · r/fidelityinvestments · 472 days ago
After more than 21 years as a Fidelity customer, they are switching to Robinhood because the lack of overnight trading cost them too many opportunities when news broke and others could trade.
Reddit · r/Bogleheads · 473 days ago
Finds Vanguard trading glitchy, with two holdings restricted from online trading and a phone representative they described as limited and rude.
Reddit · r/Bogleheads · 474 days ago
Chose Fidelity because it had the most mature web and mobile experience compared with other brokers, especially Vanguard, when opening the account.
Reddit · r/fidelityinvestments · 475 days ago
Likes Fidelity but says recent app updates were poorly tested: hidden buttons and a very long delay after tapping Transact then Trade.
Reddit · r/Bogleheads · 479 days ago
Has been happy with Schwab apart from no fractional ETF purchases and a poor Estate Services rep assigned to an inherited IRA.
Reddit · r/investing · 479 days ago
Finds Vanguard's app and website garbage and hates it.
Reddit · r/investing · 482 days ago
Vanguard accounts never showed rate-of-return percentages and customer service called it a site-wide issue; after several calls and tickets it was fixed for one account.
Reddit · r/investing · 482 days ago
Chose Vanguard precisely for its lack of fluff or gamified incentives to trade excessively.
Reddit · r/fidelityinvestments · 482 days ago
Loves Fidelity after 20-plus years and likes that it avoids payment for order flow; only gripe is poor integration with other banks and providers.
Reddit · r/fidelityinvestments · 482 days ago
Loves Fidelity's core positions but hates the app and mobile site as super glitchy, reading option chains on Schwab before entering orders at Fidelity.
Reddit · r/fidelityinvestments · 483 days ago
Says Fidelity's CMA account is better than any bank checking and savings combination they have seen.
Reddit · r/fidelityinvestments · 483 days ago
Runs all finances through Fidelity with a local credit union backup, rates Fidelity service the best, but stopped using the credit card because Elan's service is far worse.
Reddit · r/fidelityinvestments · 484 days ago
Loves Fidelity after 15 years but the app glitches when trading options, defaulting to accounts not permitted for options and not letting them pick the account or enter a price.
Reddit · r/fidelityinvestments · 484 days ago
Manages about 20 Fidelity accounts for family over 30 years, including HSAs, Roths and UTMAs, and calls it an amazing brokerage with great service, though the credit card did not work in Quicken.
Reddit · r/fidelityinvestments · 484 days ago
Owners of a ticker-changed stock were locked out of selling for hours after the open while other brokers allowed it, turning a 40% profit into a loss, with customer care unhelpful.
Reddit · r/fidelityinvestments · 485 days ago
Reactivating old accounts at the big three after coming into money, only Fidelity could verify them and made the process easiest, with amazing service reps.
Reddit · r/fidelityinvestments · 485 days ago
Fidelity's 529 pays the college online directly and easily, whereas TIAA's Coverdell required calling, a mailed check and writing their own check to the college.
Reddit · r/fidelityinvestments · 485 days ago
Five years into an individual account at Fidelity, chosen because it runs the employer 401k, and happy with the platform, tools, research and trusting a stalwart.
Reddit · r/fidelityinvestments · 485 days ago
Prefers Schwab's trade ticket, and a Fidelity phone agent gave empty, noncommittal and likely incorrect answers on a straightforward account question.
Reddit · r/fidelityinvestments · 485 days ago
Heavy rapid day trading in one stock led Fidelity to permanently shut down their account without warning, though they say Fidelity has excellent price improvement.
Reddit · r/fidelityinvestments · 487 days ago
They moved a 401(k) into Merrill Edge and kept the minimum needed for the top rewards tier, boosting their BofA card cash back and waiving bank fees, while shifting the rest of their money to Fidelity.
Reddit · r/fidelityinvestments · 488 days ago
They keep long-term holdings at Merrill despite a very bad interface because the BofA credit card rewards beat most cards. Day trading and dividend investing stay at Fidelity, whose system they find much better.
Reddit · r/fidelityinvestments · 488 days ago
They were at Merrill largely because a partner works there and left for Fidelity. They found the platform dated, were happy to automate ETF investing instead of mutual funds, and kept only a long-hold portion to retain the rewards tier.
Reddit · r/fidelityinvestments · 489 days ago
They moved a large stock portfolio to Robinhood for a transfer bonus and say the account has grown since, arguing Robinhood has the same SIPC coverage and regulation as Fidelity and was worth the switch.
Reddit · r/fidelityinvestments · 489 days ago
They keep most of their money at Fidelity and praise its customer service and lack of gimmicks, saying some reps taught them a lot about personal finance. They only move money out for other brokers' transfer bonuses.
Reddit · r/fidelityinvestments · 489 days ago
They couldn't exit a large floating-rate note elsewhere for months, then Fidelity quoted it in minutes and sold quickly. They also praise free wires and say concerns about Fidelity advisors are overrated.
Reddit · r/fidelityinvestments · 489 days ago
They are transferring their Merrill account to Fidelity because they do not use the Merrill perks or a BofA credit card. They report that positions and cost basis transfer over fully, so the move has no tax impact.
Reddit · r/fidelityinvestments · 489 days ago
They hold both Fidelity and Merrill/BofA, keeping part of their cash in a Merrill money market fund with same-day liquidity as backup and using BofA branch services. They see Merrill as a useful complement, not a chain.
Reddit · r/fidelityinvestments · 489 days ago
They keep a balance at Merrill Edge for the credit card boost and moved Fidelity index funds in. Merrill accepted the transfer but will not let them buy more of those funds, including reinvested dividends, which they find annoying.
Reddit · r/fidelityinvestments · 489 days ago
They opened Merrill Edge for a bonus promotion, found the platform archaic, and after about a year received a letter to close or transfer out. They moved to Fidelity, saying the card cash back alone was not worth staying.
Reddit · r/fidelityinvestments · 489 days ago
They hold accounts at both Fidelity and Merrill and keep both, praising the credit card boost as an excellent benefit and using Merrill for their long-term positions.
Reddit · r/Bogleheads · 489 days ago
Says Schwab has great customer service and content.
Reddit · r/fidelityinvestments · 490 days ago
They received a deposit bonus from Webull after moving a large sum there, and see Webull and similar online brokers as offering far bigger sign-up perks than Fidelity does for large accounts.
Reddit · r/fidelityinvestments · 490 days ago
They have used Interactive Brokers and find it close to Fidelity on value, but dislike the interface, the inability to log in from several devices at once, and quiet minimum fees on options and Treasury bill orders.
Reddit · r/fidelityinvestments · 490 days ago
As a self-directed investor in Fidelity's Private Client Group, they say their advisor never tried to sell them anything and calls go to a separate service team with short holds and polite, capable reps.
Reddit · r/fidelityinvestments · 491 days ago
They hold a Roth IRA at M1 and enjoy pies for seeing returns of stock and index groups on one screen. They are considering leaving because of the limited trading windows, limited fund selection and the account-closing transfer fee.
Reddit · r/fidelityinvestments · 491 days ago
They began investing at M1 with a three-part pie but left because of limited account types and poor customer service. They now maintain the same allocation by hand at Fidelity instead of paying for baskets.
Reddit · r/Bogleheads · 495 days ago
They keep a large cash windfall in an M1 Finance High Yield Savings Account earning 4% APY, but are unsure that parking it there is the right move and are asking what to do with it instead.
Reddit · r/investing · 499 days ago
Had a great experience investing with Vanguard, with no pushiness and solid index fund options.
Reddit · r/investing · 500 days ago
Has held a large balance at Vanguard without seeing a need for an advisor or being pushed beyond occasional emails.
Reddit · r/Bogleheads · 500 days ago
Has accounts at both and prefers researching on Fidelity, but finds Vanguard's service far more patient and says Fidelity customer service steered them toward high-cost actively managed funds.
Reddit · r/fidelityinvestments · 501 days ago
Transfers money into Fidelity several times a month and finds it frustrating that VOO cannot be bought by dollar amount outside market hours, forcing manual share calculations and orders each time money arrives.
Reddit · r/fidelityinvestments · 501 days ago
Works in digital and often cites Fidelity as an example of outstanding UX, finding its online experience excellent and its in-person and phone service equally outstanding.
Reddit · r/fidelityinvestments · 501 days ago
Started with Vanguard and added Fidelity for more options, finding Fidelity allows many more trade types, though Vanguard's site feels like online banking and is easier for new investors.
Reddit · r/Bogleheads · 501 days ago
Despises Fidelity's customer support after hours of calls bounced between the 401k, brokerage and security teams, and needing their employer to intervene twice to unblock an account locked multiple times.
Reddit · r/Bogleheads · 501 days ago
A new customer who uses Fidelity customer service often and finds it far better than Vanguard's, which could not resolve a simple matter for a tax client in hours.
Reddit · r/Bogleheads · 501 days ago
Likes Fidelity's user interface and website, saying Vanguard's felt very antiquated by comparison when choosing between the two brokerages.
Reddit · r/Bogleheads · 502 days ago
Called Vanguard and reps could not find the account, and found they cannot cancel or see incoming auto payments.
Reddit · r/fidelityinvestments · 502 days ago
Uses Fidelity for the main portfolio because of its all-in-one cash management and account setup, which they find more robust than Schwab's; wishes the UI were more like Robinhood, which is kept for crypto and speculation.
Reddit · r/fidelityinvestments · 502 days ago
Switched from Vanguard to Fidelity after finding Vanguard lacked TOTP, sent letters for account changes, would not turn off voice verification after three phone requests, and had no lockdown mode or strong CMA equivalent.
Reddit · r/fidelityinvestments · 502 days ago
Keeps retirement accounts at Fidelity because there is a physical office nearby, also holds stocks and ETFs there, and finds the Fidelity app easier to navigate than Vanguard's.
Reddit · r/fidelityinvestments · 502 days ago
Moved everything from Vanguard to Fidelity last year; some funds transferred directly, others were swapped for similar Fidelity funds, but finds Fidelity's website a hot mess with far worse ease of use than Vanguard's.
Reddit · r/fidelityinvestments · 502 days ago
Keeps the bulk of their money at Fidelity and finds its customer service superior to Vanguard's, while noting Fidelity Zero funds are not portable in a brokerage account and Vanguard may suit wealth management better.
Reddit · r/Bogleheads · 502 days ago
Uses both brokerages and finds Fidelity's interface much more outdated and harder to navigate than Vanguard's modern one.
Reddit · r/Bogleheads · 502 days ago
Has had nothing but positive Fidelity service experiences, after Vanguard's slow, poor support during an account-creation glitch pushed them to try Fidelity.
Reddit · r/Bogleheads · 502 days ago
Loves Fidelity's zero-cost FZROX and FZILX funds and would be 100% Fidelity if it had a zero-cost world fund like VT; also says Vanguard's service made a marriage name change brutally hard.
Reddit · r/Bogleheads · 502 days ago
Holds Roth IRA and brokerage at Fidelity in an 80/20 total market and international index split and likes the website, though rarely uses the app.
Reddit · r/Bogleheads · 504 days ago
Loves Fidelity's SPAXX cash sweep, using a dedicated brokerage account as a checking account so all money earns at least 4%, and keeps a separate CMA that refunds ATM fees with no foreign transaction fees.
Reddit · r/Bogleheads · 504 days ago
Uses both Vanguard and Fidelity, preferring Vanguard's buy/sell feel but giving the overall interface to Fidelity, and finds setting up multiple spousal accounts at Vanguard frustrating; 401k, rollover IRA and spousal Roth are at Fidelity.
Reddit · r/Bogleheads · 504 days ago
Has experience with both and finds the Fidelity interface really easy to use and far more user friendly than Vanguard's busy web interface, while noting a one-time fee for buying certain outside funds.
Reddit · r/Bogleheads · 504 days ago
Will never use Fidelity again after noticing each quarter that their share count in the 401k shrank slightly, which turned out to be an administration fee; rolled the 401k to a Vanguard IRA at retirement.
Reddit · r/Bogleheads · 505 days ago
After 35 years at Vanguard says the website has gotten worse, with broken performance searches, and would no longer recommend it.
Reddit · r/fidelityinvestments · 513 days ago
They moved from M1 to Fidelity Baskets and accept the fee, but find the feature glitchy and lacking M1-style automation such as automatically investing uninvested cash.
Reddit · r/Bogleheads · 517 days ago
They took a Robinhood transfer bonus and are still locked in, one year for taxable and five years for retirement accounts, which they joke about while saying smaller brokers feel too risky to trust.
Reddit · r/fidelityinvestments · 520 days ago
They like the Webull platform overall but dislike how its orders tool splits tabs, since seeing open and filled orders together means choosing all, which also lumps in canceled orders.
Reddit · r/investing · 520 days ago
Has used a Schwab PCRA self-directed window for a 401k for years with no fees and kept it after leaving the employer.
Reddit · r/Bogleheads · 520 days ago
After signing Vanguard's new brokerage agreement, selling shares errored out and required a phone call.
Reddit · r/Bogleheads · 523 days ago
They used M1 for all their investing for years but were driven away by what they call sketchy practices and terrible support, and now use Fidelity for everything without distrust.
Reddit · r/fidelityinvestments · 528 days ago
They hold funds at E-Trade, Fidelity and Schwab and say E-Trade got worse after the Morgan Stanley purchase, with excess cash swept to a near-zero-yield account and bond quotes adjusted against them.
Reddit · r/fidelityinvestments · 528 days ago
They were an E-Trade customer until the Morgan Stanley takeover, were then pushed by their employer to use Morgan Stanley for years and tried its managed accounts, and say Fidelity is far better.
Reddit · r/fidelityinvestments · 528 days ago
They are happy as a Fidelity customer, chose it after hours of research because of its ease of use, and say you cannot go wrong with any major brokerage.
Reddit · r/fidelityinvestments · 528 days ago
They find Fidelity a basic trading platform for options: rolling spreads is complicated, no conditional orders in the app, and they prefer Schwab thinkorswim; they stay only because their 401k is there.
Reddit · r/investing · 530 days ago
They describe themselves as a big fan of Webull and say they especially love its charts. A short positive endorsement of the charting tools with no detail on fees, support or account issues.
Reddit · r/investing · 530 days ago
They have collected Webull's sign-up and transfer bonuses over several years and could move assets in and out without trouble; they plan to use the premium IRA match despite the five-year lock-up.
Reddit · r/investing · 530 days ago
They have used Webull for their IRA for a couple of months and found support fast and clear, handled inside the platform, which they rated much better than Robinhood's customer service.
Reddit · r/Bogleheads · 532 days ago
They are very happy with M1, praising its automatically balanced allocations, cash accounts, smart transfers, low-interest margin borrowing and a great interface.
Reddit · r/Bogleheads · 532 days ago
Spoke with the Fidelity CFA who kept calling and found him definitely helpful, with his back office helping with paperwork they had been avoiding.
Reddit · r/Bogleheads · 532 days ago
Uses both Vanguard and Fidelity but prefers Vanguard, finding the Fidelity website more cluttered and harder to navigate, though they accept Fidelity offers more services.
Reddit · r/Bogleheads · 533 days ago
They switched from Fidelity to M1 and back again, finding that M1 trade execution prices were consistently worse by a noticeable percentage per trade, which they blamed on payment for order flow.
Reddit · r/Schwab · 533 days ago
Funding from Wise by ACH was cancelled, so they had Schwab customer service set up a direct debit from Wise instead, which worked after filling out a form.
Reddit · r/fidelityinvestments · 533 days ago
Liked getting ATM fees reimbursed overseas but dislikes the account overall; after reporting unauthorized card use and cancelling the card, got only one call and no follow-up on the dispute.
Reddit · r/Bogleheads · 533 days ago
Finds Fidelity great and uses BrokerageLink to treat their 401k like an IRA with every investment and tier 1 options.
Reddit · r/Bogleheads · 533 days ago
Moved to Fidelity from Vanguard and has been impressed since.
Reddit · r/Bogleheads · 533 days ago
Recently switched from Vanguard to Fidelity, which reimbursed Vanguard's $100 transfer fees for Roth and rollover IRAs after a simple request, noting it requires about $25k transferred or already held.
Reddit · r/Bogleheads · 533 days ago
Moved from Vanguard partly for the availability of Fidelity customer service, since Vanguard was always a pain to reach and had no chat feature.
Reddit · r/Bogleheads · 533 days ago
Moved from Vanguard to Fidelity about five years ago because Fidelity offered a product Vanguard did not, including a backdoor Roth, and has no complaints.
Reddit · r/Bogleheads · 533 days ago
Moved to Fidelity for a better website and unified banking, then found small extras such as transaction review and budgeting, retirement planning and auto-rolling T-bills that add up to a big functionality margin over Vanguard.
Reddit · r/Bogleheads · 533 days ago
Recently consolidated a large Vanguard IRA into Fidelity, which handled the whole transfer, reimbursed the Vanguard fees and offered a small financial incentive.
Reddit · r/Bogleheads · 533 days ago
Finds the Fidelity website much more user friendly, though it makes panic selling easier, and calls Fidelity fantastic, holding Vanguard ETFs there in a taxable account.
Reddit · r/Bogleheads · 533 days ago
Has had Fidelity for a long time through a work 401k and moved everything there a few years ago, liking it a lot; keeps a local bank for cash deposits and cashier's checks.
Reddit · r/Bogleheads · 533 days ago
Finds Fidelity nice except for the fees it charges to buy Vanguard mutual funds, which they prefer.
Reddit · r/Bogleheads · 535 days ago
Prefers Schwab's and thinkorswim's interface to Fidelity's but keeps money at Fidelity for its automatic money market cash sweep.
Reddit · r/investing · 539 days ago
They disliked Vanguard's mobile app and moved their funds to Fidelity, saying they like Fidelity's mobile app for trading.
Reddit · r/investing · 540 days ago
They hold a high yield M1 account as a staging cash balance that automatically feeds their Roth and brokerage investments every week, using it alongside other savings and brokerage accounts.
Reddit · r/Bogleheads · 541 days ago
Says their Fidelity advisor does not upsell them, and finds having someone to turn to valuable given a spouse who is financially illiterate.
Reddit · r/Bogleheads · 541 days ago
Fired their paid financial advisor after realizing Fidelity's own rep provides the same service for free, and says the rep has never pushed them to move money.
Reddit · r/Bogleheads · 541 days ago
Has a Fidelity advisor assigned to the account based on size who helps with tech and non-tech support, setting up calls with affiliated advisors and performance reviews, at no cost and very conveniently.
Reddit · r/Bogleheads · 541 days ago
Meets their Fidelity advisor quarterly for beneficiary setup, estate planning referrals, a financial plan and big-purchase help, and put a small part of the portfolio in an SMA for tax harvesting that is working well.
Reddit · r/Bogleheads · 542 days ago
Tried a Fidelity managed account for a couple of years, underperformed the market so badly that even the Fidelity advisor admitted it was not great, and now just ignores the advisor calls.
Reddit · r/Bogleheads · 542 days ago
Was told a Fidelity advisor would cost nothing but was then pushed into managed funds charging around 1% fees, so stopped going.
Reddit · r/Bogleheads · 542 days ago
Long-time Fidelity customer who tried the advisor service and got basic questions and big advice that was no more than the online portfolio analysis tool, despite a large account.
Reddit · r/investing · 543 days ago
Uses Vanguard for commission-free treasuries as cash savings and a few buy-and-hold stocks, but Interactive Brokers for everything else because its site is built for buying funds.
Reddit · r/Bogleheads · 544 days ago
Long-time Vanguard fund investor who finds the brokerage stuck in the early 2000s with declining customer service, and suggests buying Vanguard ETFs elsewhere.
Reddit · r/investing · 544 days ago
Finds Vanguard's account functionality terrible compared with Fidelity and Schwab, and plans to migrate.
Reddit · r/investing · 547 days ago
They use Fidelity exclusively, finding it simple with a great learning section and intuitive app layout, and report only five-star interactions with its customer service.
Reddit · r/investing · 547 days ago
They have used Robinhood despite the advice from older investors to avoid it, and found the app pretty intuitive to use in their own experience of trading on it.
Reddit · r/Bogleheads · 549 days ago
Says Vanguard closed off their options account on a volatile day, with an offshore call center that knew nothing and a poor platform.
Reddit · r/Bogleheads · 549 days ago
Left Vanguard because transferred bank funds took almost a week to use, the site is hard to navigate, and customer service was worse than Schwab's.
Reddit · r/Bogleheads · 555 days ago
As a US resident, found IBKR blocked purchase of a Canadian ETF, and support could only say to test other funds one by one.
Reddit · r/fidelityinvestments · 568 days ago
Account locked for days after a scam with dismissive, unhelpful customer service.
Reddit · r/fidelityinvestments · 569 days ago
They say Fidelity incorrectly reversed an executed transfer from their cash account and it took weeks to get fixed. After those experiences they say they will never use Fidelity again.
Reddit · r/fidelityinvestments · 569 days ago
They report repeated bad phone calls with Fidelity customer support, where some reps did not understand the issue and described restrictions that were not actually on the account.
Reddit · r/fidelityinvestments · 569 days ago
They report strong trade execution at Fidelity, often getting market and limit orders filled on thinly traded securities at better prices than expected, and point to the price improvement figures in balances.
Reddit · r/Schwab · 571 days ago
Switched to Schwab after the desktop app crashed twice in a few days and the single-device login proved frustrating.