Savings
A score out of 100 for how well reviewed a product is. It rises with positive reviews and with how many there are; negative and mixed reviews take points off.
So a handful of glowing reviews can’t beat a product lots of people like. No sponsored placements.
Topics grouped from customer reviews, with how many mention each; read the originals below.
Showing 1 review mentioning poor support Show all
Reddit · r/personalfinance · Jul 30, 2026
NegativeSummary of a Reddit comment
After the merger, a bill pay payment to Discover using the old account number was not acknowledged by Capital One. Phone support passed them between four people, none of whom helped, and they call it a bad look.
Of the 23 reviews with a clear verdict, 48% are positive, 17% mixed and 35% negative. The praise mentioned most is reliable. The most common complaint is rate dropped.
The praise reviewers mention most: reliable (5 reviews), easy to use (3 reviews) and fast transfers (1 review). For example: They have used Capital One's high-yield savings for years without an issue, and consider any high-yield savings account a good choice.
The complaints reviewers mention most: rate dropped (2 reviews) and poor support (1 review).
It's how well reviewed Capital One 360 Performance Savings is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a product needs plenty of them, compared with the most-reviewed products here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
Category: Savings. Type: Online high-yield savings account. Fees: No fees to open or keep the account. Minimum: No minimum balance.
23 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.