FreeTaxUSA Reviews

After hours fixing stock transactions in TurboTax, FreeTaxUSA only needs the total and an imported file, and is cheaper.

Three-year FreeTaxUSA user, formerly on TurboTax and H&R Block, who loves it.

After many years of TurboTax, found FreeTaxUSA a great experience, simple and even more streamlined.

Filed 2022 on FreeTaxUSA and found it easy and straightforward even with a slightly complicated return.

After TurboTax and H&R Block upsells, moved to FreeTaxUSA four years ago, which handles property sales and stock transactions.

A multi-decade TurboTax user who switched to FreeTaxUSA this year and is very happy, buying all the extra options offered and still paying noticeably less than with TurboTax.

After a high TurboTax fee, filed on FreeTaxUSA by scanning a QR code and photographing the W-2, which transferred right to the laptop.

Moved to FreeTaxUSA when TurboTax was no longer free and found it great.

They filed their federal and state return with FreeTaxUSA after years on TurboTax and TaxSlayer, calling it by far the easiest tax program they have used, with documents importing smoothly except one form with mistakes.

They moved from TurboTax to FreeTaxUSA about four years ago when no free TurboTax version was available, and find it cheaper with support that is easy to contact and reasonably priced.

They used FreeTaxUSA instead of TurboTax this year and filed free despite having self-employment income, which TurboTax had charged them extra for.

They do a backdoor Roth conversion themselves every year and say FreeTaxUSA handles it correctly from a simple 1099-R entry, making a complex-sounding return straightforward.

FreeTaxUSA found something TurboTax missed and cost nothing, after TurboTax asked for a fee.

FreeTaxUSA handled a forgotten capital loss carryover and insisted they enter it before moving on.

After thirty years on TurboTax desktop, tried FreeTaxUSA and it was great, including Schedule C income.

Went with FreeTaxUSA for a small total including audit protection, covering three Schedule Cs and a Schedule F.

Switched from H&R Block, found FreeTaxUSA easier and paid a small total for a state return.

Last year the import was iffy, but this year it worked great for everything.

Ran a fairly complex return through TurboTax, which had bugs, then on FreeTaxUSA, which had none and matched within a dollar; they plan to use FreeTaxUSA from now on.

FreeTaxUSA handled their K-1 without a problem after another tax program would not process it.

Has used FreeTaxUSA since age 18 and highly recommends it.

Loves FreeTaxUSA and finds the small state fee worth it, cheaper than what H&R Block software cost them each year.

Three years on FreeTaxUSA; it can now handle backdoor Roth conversions with a specific help article.

Has used FreeTaxUSA since forever and tried doing state themselves when the price rose, made a mistake, and went back to paying.

Used FreeTaxUSA for the first time and has been kicking themselves for not switching sooner.

Calls FreeTaxUSA easy and the best small spend of the year after leaving TurboTax.

Moved from TurboTax and TaxAct when both started charging; FreeTaxUSA is as easy and even filed an amended return online quickly.

Cross-checked TurboTax and FreeTaxUSA for years and says FreeTaxUSA is now good enough to stand on its own.

Four years on FreeTaxUSA, inexpensive and very user friendly for W-2 employees.

First-time user who skipped state e-file and filed Colorado free on the state site, for total cost zero.

Followed the hype, found FreeTaxUSA super easy and nearly identical to TurboTax, and told their kid to use it.

Switched after ten-plus years on TurboTax and easily imported prior returns into FreeTaxUSA.

Moving to FreeTaxUSA was trivial and the experience much better.

Used FreeTaxUSA the last two years without issue.

Emailed FreeTaxUSA about a small issue and had an answer within an hour.

Uses TaxHawk, with free federal and a small state fee.

Switched last year and is happy; ran TurboTax and FreeTaxUSA side by side and FreeTaxUSA's return came out slightly better for them.

Switched from Cash App Taxes to FreeTaxUSA because it supported a document the other lacked, and found FreeTaxUSA great as well.

Switched this year, finding FreeTaxUSA easy, much cheaper and with no hidden fees at checkout.

They used paid TaxAct for years expecting a better product, then switched to FreeTaxUSA this year and loved it, including handling a business-income carryforward entry.

Used to pay for audit defense every year with TurboTax and now pays less for the same add-on with FreeTaxUSA.

Finally left TurboTax and finds FreeTaxUSA easy, simple and with way more user control.

Moved to FreeTaxUSA after a TaxAct problem and a higher TurboTax price; found the process easy with no issues, and the return was accepted afterward.

Found FreeTaxUSA the only place with wizards to complete older unfiled tax years, and was happy to switch from H&R Block for the ease.

They switched to FreeTaxUSA after years with another service and found it very easy, with document uploads, a nice interface, helpful tooltips and a flag-and-review feature before submitting that works well.

Filed in under an hour including audit defense and hard copies for a low total and will keep using FreeTaxUSA.

After the H&R Block upgrade fees, they filed with FreeTaxUSA instead, called it awesome and got their small refund back quickly.

Finds it super easy to pick up from last year with FreeTaxUSA: just log in if you used it the previous year.

Uploaded W-2s from two employers on FreeTaxUSA for the 2024 return without trouble.

Found filing quick and easy, with the federal return back by Thursday after submitting Monday.

Loves FreeTaxUSA and finds it much better than H&R Block or TurboTax.

Moved from TurboTax to TaxAct and then to FreeTaxUSA several years ago, and says they could not be more satisfied with FreeTaxUSA.

Says FreeTaxUSA surfaced two credits they had never seen before, including a renter deduction, after switching this year.

First year on FreeTaxUSA after about three decades of TurboTax; ran both side by side and found TurboTax seemed to make things more complicated.

Switched two years ago and finds FreeTaxUSA much simpler and easier to follow than TurboTax or H&R Block.

Decade-long user who finds it very easy, thorough, and good at explaining each step.

First-time FreeTaxUSA user who feels foolish for having paid TurboTax for years.

Used FreeTaxUSA for two teenagers' returns including out-of-state income and found it very easy.

Switched from TurboTax and paid for FreeTaxUSA's low-cost support tier in the first year; got quick, clear answers even on ESPP basis questions, and a much lower total price.

Not very tech savvy but finished the return in about 90 minutes with no stress.

Switched from TaxAct to FreeTaxUSA in 2020 and has used it every year since.

Has used FreeTaxUSA for probably twenty years.

Switched from decades of TurboTax last year with no complaints; very easy, free federal with no hidden expenses.

Used H&R Block for years, and FreeTaxUSA cost a small amount, better than their past spending and better than TurboTax.

Just used FreeTaxUSA, couldn't be simpler, and will use it again.

Their state numbers differed because of a new tax law FreeTaxUSA had not registered; they emailed, FreeTaxUSA fixed the software and sent a thank-you gift card.

Used FreeTaxUSA and cross-checked in TurboTax, always matching in the end; uses TurboTax now only for a couple of forms FreeTaxUSA lacks.

Found TurboTax left some self-employed items blank that FreeTaxUSA asked about and got the same numbers while paying far less.

Was amazed how much simpler a backdoor conversion was in FreeTaxUSA.

With kids, high income, many deductions, stock options and RSUs, all account types and multiple states, FreeTaxUSA handled it with ease.

Found it super easy on FreeTaxUSA.

Found FreeTaxUSA much easier than TurboTax and it walked them through a rental property on their first time.

With high income, children, retirement accounts and six 1099s, it took about 20 minutes on FreeTaxUSA.

Switched after fifteen years of TurboTax, got the same results on a simple return, and FreeTaxUSA was cheaper.

Six years on FreeTaxUSA and it has been fantastic.

Long-time H&R Block user who now files on FreeTaxUSA, which handled exotic situations such as Social Security back pay and claim-of-right credits that H&R Block would not.

Found FreeTaxUSA great and easy for a return with W-2s from two states.

Left H&R Block after a coworker's audit experience, started self-filing on FreeTaxUSA, saved a lot of money and never had an issue.

Long-time TurboTax user who used FreeTaxUSA for a relative's return, found it incredibly easy, and plans to switch.

Switched to FreeTaxUSA after TurboTax quoted a much higher amount for federal and state.

Has used FreeTaxUSA for years with no issues.

Years on FreeTaxUSA with no problems and regrets letting TurboTax rip them off before.

Used FreeTaxUSA, with free federal and a small state fee, after TurboTax wanted over a hundred dollars for federal and state.

First time doing their own taxes, used FreeTaxUSA, and found it easy to use and navigate.

Switched to FreeTaxUSA and saved around a hundred forty dollars.

Second year on FreeTaxUSA after H&R Block free wanted to charge for Schedule B; easy with a few more forms.

Ran the same return through FreeTaxUSA after a large H&R Block bill, got the same federal and state values, and paid a tenth of the price.

Switched from TaxSlayer to FreeTaxUSA last year and is very happy.

Year two with FreeTaxUSA: simple, clear to navigate, with a good summary comparing this year to last.

Tired of yearly TurboTax price hikes, filled out both, got identical returns, and is now a FreeTaxUSA user, though the Fidelity consolidated import was glitchy.

Ended a 20-plus-year relationship with TurboTax after finding FreeTaxUSA just as accurate and much less expensive.

After years of manual forms, FreeTaxUSA impressed them by populating the right items and asking enough questions to bring in the schedules.

Filing for themselves and a partner on FreeTaxUSA saved a lot versus other filers and is just following prompts.

Several years on FreeTaxUSA, easier and a fraction of the cost of TurboTax including state.

Switched from TurboTax years ago and says FreeTaxUSA does not upsell constantly.

First-time user impressed, paying for Deluxe because the whole thing was so cheap.

First-time user surprised at how easy it was and recommends it.

First-time user who double-checked numbers with TurboTax and found them the same, annoyed they fell for TurboTax ads before.

With a rental, extra 1099s and business expenses, FreeTaxUSA handled everything for free plus a small state fee.

Finally converted from TurboTax and finds FreeTaxUSA much better at a fraction of the price.

With multiple W-2s, 1099s, a Schedule C business, a SEP and a rental K-1, finds FreeTaxUSA handles it all much better than TurboTax.

Gave FreeTaxUSA a trial spin after TurboTax and was done in about an hour; really easy and even enjoyable.

Three years on FreeTaxUSA and finds it awesome.

Used FreeTaxUSA for the first time with zero federal cost while parents paid a lot for TurboTax federal; plans to switch them.

After about fifteen years of TurboTax, easily completed four returns on FreeTaxUSA.

Says FreeTaxUSA works well but they checked the numbers three times before submitting.

Switched after long on TurboTax; imported last year's PDF and finished a family member's return in about 15 minutes.

After paying a lot for TurboTax with two states, FreeTaxUSA worked great and cost nothing for their income.

Found FreeTaxUSA much easier with multi-state income from a K-1, especially on the state side.

Switched from years on TurboTax, annoyed they did not switch sooner; super simple and about a small total for federal and state with the deluxe option.

After years on TurboTax, filled out both, paid a small state fee with free federal on FreeTaxUSA, got identical returns and a much better experience.

Has used FreeTaxUSA for over ten years and never had an issue.

Pivoted from ten years of TaxAct to FreeTaxUSA and was pleasantly surprised.

After fifteen years of paying TurboTax, FreeTaxUSA got their taxes done faster and easier.

Nearly a decade on FreeTaxUSA with no problems and nothing it could not handle, upgrading to Deluxe as a thank-you.

Preferred the simpler interface; it did everything needed for a moderately weird situation as completely as TurboTax or TaxAct for far less money.

Five years on FreeTaxUSA, never going back, paying only for state because it must be mailed.

After H&R Block and TurboTax, finds FreeTaxUSA much better and cheaper, whereas TurboTax kept pushing state fees in a no-income-tax state.

Free federal and a small state fee is a great deal and they love FreeTaxUSA.

Third year filing on FreeTaxUSA and will never go back.

Paid a CPA for years while forecasting on FreeTaxUSA, and last year it was good enough to stop using the CPA.

Switched this year; paid a small state fee and federal was free.

FreeTaxUSA gave a higher return by correctly handling nonresident state taxes that TurboTax did not.

FreeTaxUSA ingested their 1099 this year and filled everything out automatically after hand entering earlier.

The PDF upload works perfectly every time for them.

Left TurboTax for FreeTaxUSA after fees and bait-and-switch; free federal, a small state fee, and an easy hands-off wizard.

Switched to FreeTaxUSA a few years ago and still double-checks, glad to have left TurboTax.

Compared TurboTax and FreeTaxUSA, found TurboTax charged many fees, and filed with FreeTaxUSA, which had minimal fees.

First-time self-filer who found FreeTaxUSA as easy as promised, able to upload forms, photograph printed ones and enter data.

Has used FreeTaxUSA for years and the IRS has never complained, even though it rounds amounts to the nearest dollar.

Their Treasury interest and dividend exclusions flowed through correctly to the state return on FreeTaxUSA.

Treasury interest entered correctly flowed through and was removed from state income in FreeTaxUSA.

First year on FreeTaxUSA, checked in TurboTax and got exactly the same refund.

Uses both TurboTax and FreeTaxUSA to compare numbers and catch mistakes.

They used FreeTaxUSA for the first time for a joint return with multiple 1099s, an HSA and capital gains, found it straightforward, and say it saved time versus doing everything by hand and mailing.

Says they always get significantly more with FreeTaxUSA.

They used FreeTaxUSA for the first time this year and found it very easy to use, in a thread about handling multiple state returns.

Switched after forever on TurboTax and loved it.

Has used FreeTaxUSA for several years and has never found it inaccurate.

Used TurboTax for a decade until prices got ridiculous, now three years on FreeTaxUSA and very happy.

Over five years on FreeTaxUSA without an issue even as filings grew more complex, with free federal direct deposit.

Used FreeTaxUSA for a retired relative's return: super easy, fast, big savings over TurboTax, without TurboTax's constant animations.

Switched after years on TurboTax and is never going back; uploaded the prior-year PDF and it imported their starting data effortlessly.

Switched about four years ago; FreeTaxUSA saves federal and state returns each year and lets you amend them.

Five years straight on FreeTaxUSA with zero issues.

Filled out both and got the same refund but prefers FreeTaxUSA.

TurboTax wanted a charge for selling RSUs while FreeTaxUSA was free and better.

After 15 years on TurboTax, dragged in their TurboTax PDF return and FreeTaxUSA imported it correctly; stock sales, W-2 and 1099s filed for a small total.

Used FreeTaxUSA, it saved their info and was free, and the refund arrived within about two weeks.

Switched from TurboTax to FreeTaxUSA because it gave a notably larger refund with the same information.

Has filed with FreeTaxUSA for three years and never had trouble getting a refund, errors, or questions about their return, even though refund-hold rules sometimes delay it.

Uses FreeTaxUSA every year and has never had a problem.

Four years with FreeTaxUSA without any issues getting a refund.

First time on FreeTaxUSA with an earned income credit return was smooth and easy, with only a small state fee.

They have always used FreeTaxUSA and it handled their step-son's daughter as a qualifying child for the Child Tax Credit, unlike the other tax programs they tried, which gave a much lower credit.

First year on FreeTaxUSA; paid about sixteen dollars versus the much higher TurboTax quote and is loving it so far.

Runs their return through both FreeTaxUSA and TurboTax to cross-check, then files through FreeTaxUSA because it is much cheaper.

They have filed with FreeTaxUSA for seven years, never paying for the federal return and only paying a small fee for the state return.

They have used FreeTaxUSA for six or seven years, including to help others file, with no problems, finding it more straightforward than H&R Block or TurboTax and cheaper.

Changed to FreeTaxUSA last year and is so happy.

Long-time TurboTax user who filed with FreeTaxUSA for the first time and is not going back.

Finds FreeTaxUSA easier to use than TurboTax, with TurboTax's number-crunching animations feeling like theater.

Fourth year with FreeTaxUSA and it has been great.

After nearly a decade on TurboTax, filed with FreeTaxUSA including stock sales and small business income at no charge, and found the experience great.

Did a backdoor Roth in FreeTaxUSA the past two years with no issues.

Entered government-securities dividends into FreeTaxUSA with no issue and it excluded them on their California return.

Has used FreeTaxUSA for years and finds it cheap, fast, easy and accurate.

Used FreeTaxUSA and got a notably larger refund.

Finds FreeTaxUSA a pleasure to use and much smoother than TurboTax.

Long-time TurboTax user who ran their taxes through FreeTaxUSA and got exactly the same numbers.

Moved to FreeTaxUSA after Intuit shut Mint, finds it much cheaper and helps them learn the forms.

Switched from TurboTax to TaxAct and then tried FreeTaxUSA last year, which was good.

Uses FreeTaxUSA because it is the only program that does not charge for an HSA or other complicated items.

Found FreeTaxUSA very easy to use and filed federal with it.

They have used FreeTaxUSA for the past few years and find it cheaper than TurboTax even with state filing, audit defense and amended returns, despite a situation TurboTax calls complex.

After using TurboTax since 2013, they switched to FreeTaxUSA this year when TurboTax required a newer Windows version, and had no issues at all with it.

They have used FreeTaxUSA for five or six years without problems at a low cost, after leaving TurboTax because paying a high price just to file student loan interest felt wasteful.

Freelancer using FreeTaxUSA for a few years with simple deductions, handled without the upsell hassle of TurboTax.

After TurboTax blocked their return and wanted a support fee, restarted on FreeTaxUSA through the IRS link and found it easy.

Four years on FreeTaxUSA, never looked back, and says a fact-check showed TurboTax gave less.

First year on FreeTaxUSA after years of TurboTax; likes that forms are shown as you go, despite a state credit glitch.

They signed up for FreeTaxUSA on a recommendation, after first looking at H&R Block software, and said it seems great so far for their multi-job return.

Used it last year, found it great and completely free, and plans to use it again.

Filed this year and had both state and federal returns approved within about ten minutes, with a very quick turnaround the year before too.

Filed state and federal with FreeTaxUSA; both were accepted the same day and the federal refund arrived within a week.

Likes the interface and seamless login, and found a PDF import of last year's TurboTax return and photo imports of forms worked perfectly.

Started in 2021 after the IRS site recommended it; easy, free federal and a small state fee.

Three years of using FreeTaxUSA with standard deductions and loves it; federal filing is free.

Found filing simple and paid only a small fee for the state return, and loved it.

First-year FreeTaxUSA user after using TurboTax since it came out, and plans to continue with FreeTaxUSA.

Finds FreeTaxUSA very similar to TurboTax but a lot less expensive, and cross-checks their work against both.

Compared FreeTaxUSA and TurboTax, found them similar, and swapped to the much cheaper FreeTaxUSA; notes capital loss carryover will not transfer automatically in the first year.

Has used FreeTaxUSA for three years for four family returns with no issues.

Checked both before paying; TurboTax wanted much more than FreeTaxUSA, which also gave a bigger refund.

Used FreeTaxUSA for years with multiple W-2s and 1099s and no issues, with a nominal state fee.

First time on FreeTaxUSA after TurboTax, paid a small state fee, very easy, and is excited to get the whole refund without crazy fees.

Going through the IRS link made their FreeTaxUSA return fully free.

FreeTaxUSA imported last year's PDF from H&R Block, super easy with no issues, giving a head start.

First time on FreeTaxUSA with plenty of 1099s and 1098s was easy and quick, and saves what TurboTax cost each year.

FreeTaxUSA imported their prior TurboTax return in seconds, interface liked more, numbers identical across both.

About five years on FreeTaxUSA and loves it.

Filed with FreeTaxUSA after years on TurboTax; a small learning curve but just as usable.

Used TurboTax since 1984 and tried FreeTaxUSA for the first time this year, not going back.

Used FreeTaxUSA last year and this year and is very satisfied.

Submitted last week and already got their refund.

Loves FreeTaxUSA after leaving TurboTax when it tried to force an expensive Premier tier.

Switched from H&R Block and has never regretted the change to FreeTaxUSA.

After ten-plus years of TurboTax, FreeTaxUSA walked them through a backdoor Roth, multiple states and itemizing more seamlessly and for much less.

Switched from TurboTax last year and is still happy.

A volunteer preparer after 20 years on TurboTax desktop found FreeTaxUSA handled a relatively complex return without a single issue.

Compared both and got the same amount; TurboTax wanted a large charge while FreeTaxUSA wanted a small one.

Compared TurboTax and FreeTaxUSA side by side, got exactly the same refund, and moved to FreeTaxUSA after previously paying a preparer for years.

Says their return is complicated and FreeTaxUSA has handled it fine for years.

Filed with W-2, 1099 and Schedule C business income on FreeTaxUSA and never had to pay any fees.

Has used FreeTaxUSA for years filing jointly with dual incomes plus a side business, without issues.

Has done their own taxes with FreeTaxUSA for many years, including Schedule C, and never had an issue.

Has used FreeTaxUSA for three years, finds it very easy, and regrets not leaving TurboTax sooner.

Three years on FreeTaxUSA after wasting money on H&R Block software; thinks it is great, with a good community forum and responsive support.

Ran last year's return through both TurboTax and FreeTaxUSA and got the exact same amount owed.

Switched from a pricey accountant to FreeTaxUSA for a simple return and found it simple enough and user-friendly.

Three-year user who calls FreeTaxUSA by far the easiest tax software, with helpful question-mark explanations at each step.

First-time user after years of TurboTax Premier, filing with taxable stock trades and itemized deductions; it covered everything so far, including a residential energy credit form.

Long-time TurboTax customer with two sole-proprietor businesses tried FreeTaxUSA alongside TurboTax Premier; FreeTaxUSA did better and found a deduction TurboTax did not raise.

Notes that for returning users the FreeTaxUSA summary page lists last year's amounts alongside this year's figures for easy review.

Calls FreeTaxUSA awesome and plans to keep using it, noting it offers higher paid support tiers.

Uploaded last year's PDF to move over from TurboTax, finds FreeTaxUSA a better UI, zero regrets.

Switched from TaxAct to FreeTaxUSA, got the same return amount, found it easy, and paid a small fraction of TaxAct's price even with audit defense and a higher support tier.

Has used FreeTaxUSA for three years and says it always works as expected.

Says FreeTaxUSA easily handles self-employed income, vehicle expenses, many 1099s and rental houses.

Switched a few years ago with no regrets.

After over a decade on TurboTax, switched to FreeTaxUSA, where everything came out the same but TurboTax charged more.

Has used FreeTaxUSA for years with W-2s, 1099s and Schedule C, and TurboTax and FreeTaxUSA came out the same when compared.

Moved from ten years on TurboTax, uploaded last year's return and still has access to the old TurboTax returns.

Compared numbers the first year, found them nearly identical, and likes seeing the tax forms at any point in the process.

They use FreeTaxUSA and helped their mother, who speaks English as a third language, use it with no trouble, saying it saves paying for pricier software.

They file a more complicated return with federal, two states and many 1099s on FreeTaxUSA and say it explains everything perfectly.

Only ever filed with FreeTaxUSA and reports options or crypto most years, always handled with no issue.

Has used FreeTaxUSA for a few years, paying only a small state e-file fee.

First time on FreeTaxUSA got more back than from any tax person or TurboTax, and will keep using it.

Former TurboTax user who has used FreeTaxUSA for several years.

A CPA who has used FreeTaxUSA since 2010 and finds it great.

Used FreeTaxUSA for the first time last year, saved a lot versus the alternative, and plans to use it again.

Has used FreeTaxUSA for years and always has stock and options trades, summarizing gains and attaching brokerage forms.

Has used FreeTaxUSA for six years and never looked back at old software, finding it good value and easy.

Filed with FreeTaxUSA every year since 2007 with zero issues, including up-to-date credit sections.

Pays a small amount for the Deluxe version for unlimited amendments, live chat and priority support, though never needing them.

Did their taxes on both TurboTax and FreeTaxUSA, got the same results, and now uses FreeTaxUSA.

Used FreeTaxUSA for about fifteen years for a simple W-2 return and would still use it.

Has used FreeTaxUSA for five years for family and parents returns and finds it so easy.

Tried FreeTaxUSA once with fake numbers and found it pretty easy and helpful when mistakes happened, though they stay with TurboTax out of familiarity.

Self-employed filer who completed their return in FreeTaxUSA and found it a good experience, planning to use it going forward, though it would not e-file prior-year returns.

Used FreeTaxUSA for several years for a household with a W-2 job and a spouse with 1099 income, with no issue.

Uses TurboTax only as a cross-check and says FreeTaxUSA gave the same return amounts when it worked for them last year.

Finds FreeTaxUSA handles Schedule C independent contractor income pretty well, along with depreciation and vehicle miles.

Moved to FreeTaxUSA because TurboTax was not giving the tax breaks they qualified for; federal is free and tax agents respond quickly to emailed questions.

Recommends FreeTaxUSA as simple and cheap.

Paid hundreds at H&R Block for years while waiting on K-1s, and only a small fee this year with FreeTaxUSA with the same forms.

Used TurboTax free while in the military, this time FreeTaxUSA was seamless and quick without paying much.

They filed their personal taxes with FreeTaxUSA after TurboTax had cost them a couple hundred dollars in earlier years, and found it free with a much better interface.

They have used FreeTaxUSA and only ever paid the small state e-file fee, finding it cheaper than TurboTax with a more intuitive interface and a helpful comparison to last year's return.