Reddit · r/personalfinance · 6 days ago
They opened a CIT HYSA for its high promotional-era rate, but it gradually dropped, so they moved to Fidelity Cash Management. They never needed customer service and found everything straightforward online.
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Fresh experiences from real customers, collected from Reddit, YouTube and blogs and linked to their sources.
Reddit · r/personalfinance · 6 days ago
They opened a CIT HYSA for its high promotional-era rate, but it gradually dropped, so they moved to Fidelity Cash Management. They never needed customer service and found everything straightforward online.
Reddit · r/personalfinance · 17 days ago
Left after support gave out account info without any identity validation.
Reddit · r/personalfinance · 17 days ago
Leaving after ten years because Ally could not resolve fraud charges it flagged.
Reddit · r/personalfinance · 23 days ago
After the Discover merger, this reviewer closed their account because of a strong dislike of Capital One, which they say outweighs more than 20 years with Discover. They cite Capital One's high complaint volume.
Reddit · r/personalfinance · 31 days ago
Their CIT HYSA rate dropped well below the level it started at, but when they tried to transfer out the balance the app offered a higher retention rate, which they accepted.
Reddit · r/personalfinance · 31 days ago
They have been a CIT customer since 2023 and say a retention rate boost appears when they try to transfer a large amount out, though each boost is limited-time and their latest one lasted 12 months.
Reddit · r/personalfinance · 31 days ago
They hold a CIT Platinum HYSA and mention periodic promo boosts for new and existing customers, but say getting a boost applied to an existing account is a hassle that required calling in.
Reddit · r/personalfinance · 37 days ago
They call the CIT HYSA fine overall but warn the rate drops without notice, falling by more than a percentage point for them. CIT did boost their APY for a year when they tried moving the money out.
Reddit · r/CreditCards · 50 days ago
They had a Synchrony high yield savings account and moved their money out after Synchrony closed many of their credit accounts without explanation despite perfect payment history.
Reddit · r/personalfinance · 70 days ago
No issues with Marcus HYSA; intuitive app, good yield and money moves fast enough.
Reddit · r/personalfinance · 70 days ago
Used Marcus in the past and it was fine.
Reddit · r/personalfinance · 72 days ago
Marcus is very easy to set up and use.
Reddit · r/personalfinance · 73 days ago
Their Discover savings migration was very hands-off. Capital One found their existing user ID and merged the savings into their Capital One savings, managed in the same app as their credit card.
Reddit · r/CreditCards · 76 days ago
Has used a Barclays Tiered Savings account as the autopay hub for all their credit cards for about two months with no issues.
Reddit · r/Banking · 80 days ago
Reported unauthorized wire within five minutes but was bounced around for two hours before the recall was sent.
Reddit · r/Banking · 80 days ago
Similar fraud dispute went nowhere; moved all funds out.
Reddit · r/Banking · 81 days ago
They applied for a CIT Bank Platinum Savings account because of its rate and 2FA options, but the application was rejected. They ended up opening a different bank's savings account instead.
Reddit · r/Banking · 81 days ago
They use CIT Bank alongside two other online banks for savings and think CIT offers a bonus rate tied to deposit size, but dislike that it relies on SMS for two-factor login.
Reddit · r/personalfinance · 81 days ago
Was with Ally for a decade and it was great.
Reddit · r/personalfinance · 87 days ago
Reports Amex lowering the savings rate nearly every month since opening, saying a money market fund would have paid more apart from the sign-up bonus.
Reddit · r/personalfinance · 89 days ago
Opened the Amex savings account through a personal bonus offer, reports problems getting the promised bonus and poor service from two representatives, and moved the money to another bank.
Reddit · r/Banking · 98 days ago
Says a large transfer out of the Amex savings account to a brokerage was rejected and the funds were stuck for days, with support unable to say when a check would be sent.
Reddit · r/Banking · 98 days ago
Says American Express has always been great to them, including the high yield savings account.
Reddit · r/personalfinance · 106 days ago
After the merger, a bill pay payment to Discover using the old account number was not acknowledged by Capital One. Phone support passed them between four people, none of whom helped, and they call it a bad look.
Reddit · r/Banking · 107 days ago
Account closed within two days with no reason given and support giving runaround responses.
Reddit · r/Banking · 108 days ago
Ten-plus-year customer had the account restricted; hours on the phone with horrific customer service.
Reddit · r/personalfinance · 112 days ago
During the Discover migration they noticed the savings rate at Capital One is lower than it was at Discover. They also find the shuffling of cards and accounts for them and their husband ridiculous.
Reddit · r/CreditCards · 113 days ago
They keep their savings in the Amex high yield savings account, which has worked well and paid a good return for months. They plan to stay unless the APY drops considerably.
Reddit · r/personalfinance · 115 days ago
Had issues getting their money out and constant double talk from support, then pulled it all out.
Reddit · r/personalfinance · 126 days ago
Their CIT Bank savings rate has drifted down, and although CIT is advertising a higher rate they have not bothered to call and ask for it, since chasing rates is not worth the hassle to them.
Reddit · r/personalfinance · 131 days ago
Five years with Marcus HYSA, no issues, quick transfers and helpful customer service.
Reddit · r/personalfinance · 132 days ago
After the Discover to Capital One transition, their first statement appeared to pay interest on only 10 days instead of the usual 30 or 31, and they asked whether others saw the same.
Reddit · r/personalfinance · 135 days ago
Has banked with Capital One for a while, moving from a card to the savings account and then checking, with no complaints. They say the savings rate follows the Fed and transfers with checking are instant both ways.
Reddit · r/personalfinance · 135 days ago
Was unable to add their spouse to the savings account after four tries, even though the spouse was already joint on the credit card, so they moved their savings to Ally.
Reddit · r/personalfinance · 135 days ago
Has used Capital One since it bought ING, their original online bank, and can count on one hand the issues they have had in over fifteen years.
Reddit · r/personalfinance · 135 days ago
Their Discover savings account migrated to Capital One overnight, and all it took was downloading the Capital One app and logging in with their old Discover credentials, with the savings right there.
Reddit · r/personalfinance · 135 days ago
Loves Capital One overall, but their only disappointment is that the savings rate changes with zero notification, so you have to keep watching it.
Reddit · r/personalfinance · 135 days ago
Their move from Discover to Capital One took only a weekend. They were told not to start transfers from Thursday, and their funds were never inaccessible and all arrived in Capital One by Monday.
Reddit · r/personalfinance · 135 days ago
They have checking and savings with Capital One. When they had an issue setting up a second account for someone, support was phenomenal, and they like the easy transfers and widespread ATMs.
Reddit · r/personalfinance · 135 days ago
They have found Capital One solid for about six years, starting with credit cards and later moving their checking and high-yield savings over from SoFi. They do all their banking there and have no complaints.
Reddit · r/Banking · 142 days ago
Small withdrawal repeatedly denied despite phone verification; now getting savings out of a nightmare of an account.
Reddit · r/personalfinance · 144 days ago
Keeps emergency fund and a down-payment fund at Marcus; transfers were seamless, though out-transfers take a couple of days.
Reddit · r/personalfinance · 158 days ago
Did not like Marcus or Ally and closed both accounts.
Reddit · r/Banking · 164 days ago
New HYSA was restricted days after the first deposit over suspicious logins that the user says were not theirs.
Reddit · r/Banking · 168 days ago
Withdrawal blocked soon after opening with no timeline from the security team; regrets switching.
Reddit · r/CreditCards · 175 days ago
Keeps a small balance in the Amex savings account because it can send ACH transfers the same day when money is needed quickly.
Reddit · r/personalfinance · 178 days ago
Chose the Amex savings account for its rate at the time but sees it lowered about twice a year and is considering moving the funds.
Reddit · r/personalfinance · 178 days ago
Remembers Amex savings having the highest rate years ago but now finds the APY low and among the worst.
Reddit · r/Banking · 184 days ago
Hit a missing-promo issue, complained to regulators, closed the account, and got the promo check after about 20 days.
Reddit · r/personalfinance · 186 days ago
Seven years with Marcus and Amex with no issues; Marcus has the higher rate and a solid app.
Reddit · r/Banking · 188 days ago
Likes Amex checking and savings, noting app-based mobile deposits and instant transfers between the two accounts, with external transfers taking about two business days.
Reddit · r/personalfinance · 190 days ago
They applied for a CIT Bank high yield savings account and were rejected, even after updating their ID and reapplying, and customer service only gave generic answers without a real reason.
Reddit · r/Banking · 206 days ago
They opened a CIT HYSA and funded it by transfer, but the account was closed the next day over a fraud suspicion and the transfer was held for weeks. After escalating, the account was reopened and the funds restored.
Reddit · r/personalfinance · 210 days ago
They kept a Synchrony online savings account for ATM withdrawals abroad but found those withdrawals nearly impossible in many countries and the rate lagging, so they are closing it and moving to Fidelity.
Reddit · r/fidelityinvestments · 217 days ago
Has been with Ally a while and likes it, but the transaction limits are a major drawback.
Reddit · r/personalfinance · 217 days ago
Switched to SoFi because of Ally's transaction limit but thinks they preferred Ally.
Reddit · r/Banking · 248 days ago
Opening a new account required a call and repeated identity verification across several agents.
Reddit · r/personalfinance · 252 days ago
Chose the Amex savings account since they already use Amex, finding it fine except for inconsistent timing on when deposited or withdrawn money becomes available.
Reddit · r/Banking · 261 days ago
Uses Marcus to autopay credit cards and earn float interest; seven years without a single issue.
Reddit · r/Banking · 261 days ago
Marcus would not release the emergency fund when needed; money eventually transferred.
Reddit · r/Banking · 261 days ago
Years with Marcus, never any problems; keeps only an emergency fund there.
Reddit · r/personalfinance · 274 days ago
Has used Amex for savings and CDs for a while and says it has always been good.
Reddit · r/personalfinance · 275 days ago
After Ally rejected their savings application, opened an Amex savings account with zero problems.
Reddit · r/personalfinance · 275 days ago
Ally instantly rejected their high yield savings application, so they went to Amex instead.
Reddit · r/personalfinance · 275 days ago
Has been with Ally for about a decade without a problem and has no plans to leave.
Reddit · r/personalfinance · 275 days ago
Has had the Amex savings account since it first opened, before there was an app, and likes having credit card, savings and checking together in one app.
Reddit · r/personalfinance · 275 days ago
Uses the Amex savings account and likes paying the credit card directly from it while earning a little interest as money sits there.
Reddit · r/personalfinance · 275 days ago
Has used Ally for years and loves the app and the bucket system.
Reddit · r/Banking · 282 days ago
They find the CIT HYSA rate decent but say the app and website go down every few months and lock them out. During one outage a representative confirmed the site was down, and they considered switching.
Reddit · r/Banking · 289 days ago
Uses Betterment's Cash Reserve as a high yield savings account but found that extra Cash Reserve accounts cannot be named, a problem for tracking separate goals.
Reddit · r/personalfinance · 293 days ago
Marcus does everything needed for a HYSA, no complaints; misses the old app graph.
Reddit · r/personalfinance · 295 days ago
Moved a large sum out of Marcus for a car purchase in one day.
Reddit · r/personalfinance · 296 days ago
They say their Performance Savings rate has now dropped to a lower level than before and keeps dropping, which they find frustrating as a saver with the account.
Reddit · r/Banking · 302 days ago
Worst issues dealing with Marcus when trying to wire funds for a home closing.
Reddit · r/personalfinance · 304 days ago
They call their CIT HYSA a great experience and reassured another user who was worried that a new deposit showed a zero available balance.
Reddit · r/personalfinance · 305 days ago
They held a high yield savings account and CDs at Synchrony for slightly better rates than Ally, but left over blocked data aggregators, no Zelle, slow transfers and unresponsive support.
Reddit · r/personalfinance · 305 days ago
They have used Synchrony high yield savings since 2018 with no issues, paying cards, loans and mortgage from it, with stable rates and a free money market and checkbook; outgoing transfers can take about three days.
Reddit · r/personalfinance · 309 days ago
They say interest is calculated by days in the account and the monthly payout is correct. Their rate has dropped from the rate when they applied to a lower one, so they see less interest.
Reddit · r/personalfinance · 310 days ago
They hold a Wealthfront high-yield cash account and note its rate is temporarily boosted, expecting it to fall back to a lower standard rate in a few months, which makes them weigh moving funds elsewhere.
Reddit · r/personalfinance · 318 days ago
Deposits into Marcus are slow though withdrawals are quick; prefers Amex but uses both.
Reddit · r/personalfinance · 329 days ago
Long-time customer with two savings accounts and four CDs; absolutely no issues and easy transfers.
Reddit · r/personalfinance · 344 days ago
Recommends the Amex savings account after its combined login with credit cards was initially wonky, citing no minimum balance and no problems with transfers or fees.
Reddit · r/personalfinance · 344 days ago
Finds it very easy to transfer money in and out but notes Amex has been steadily lowering the rate.
Reddit · r/personalfinance · 344 days ago
Likes managing the Amex savings account and credit card in one app and finds the rates good enough.
Reddit · r/personalfinance · 344 days ago
Says Amex savings has been good, with an easy interface, good service and rates that follow the market, including upward.
Reddit · r/personalfinance · 344 days ago
Used the Amex savings account and found it fine but moved to Fidelity for personal reasons.
Reddit · r/Banking · 354 days ago
Picked Ally for no direct deposit minimum; no issues with transfers or payments and paychecks arrive a day early.
Reddit · r/Banking · 357 days ago
Ally works great as a joint account but its savings withdrawal limit makes autopay awkward.
Reddit · r/personalfinance · 360 days ago
Loves the transfer speed and ease of use of the Amex savings account.
Reddit · r/personalfinance · 360 days ago
Uses Amex for both checking and savings, citing fast transfers and good interest rates plus a small rate on checking.
Reddit · r/personalfinance · 360 days ago
Finds the Amex savings account convenient, including paying off a credit card balance instantly from it.
Reddit · r/personalfinance · 360 days ago
Says the Amex savings rate may not be the highest, but transfers are free and easy and the site and app are intuitive.
Reddit · r/personalfinance · 360 days ago
Chose the Amex savings account after research and likes easy, fast unlimited transfers to their credit union.
Reddit · r/personalfinance · 360 days ago
Moves money easily between Chase and the Amex savings account and highly recommends it.
Reddit · r/personalfinance · 360 days ago
Keeps an Amex savings account as a separate emergency fund, accepts that a money market could yield more, and finds transfers to and from Schwab easy within a day or two.
Reddit · r/personalfinance · 360 days ago
Values the Amex savings account for moving money quickly, using it to get funds to a new bank account that would not accept transfers from other banks, despite a not-the-best rate.
Reddit · r/personalfinance · 360 days ago
Opened Ally for the best rate at the time and, though no longer the highest, loves the bucket feature.
Reddit · r/fidelityinvestments · 369 days ago
Says Ally turned to garbage and left for a credit union and another HYSA.
Reddit · r/fidelityinvestments · 385 days ago
They tried twice to link their Capital One 360 Savings to a new Fidelity Roth IRA. Micro-deposits verified, but Fidelity then sent direct debit failure alerts, and they found contradictory answers on whether transfers are possible.
Reddit · r/personalfinance · 385 days ago
New HYSA with Marcus, seems decent so far.
Reddit · r/Banking · 393 days ago
They were happy with the rate for a while but moved almost everything out in mid-2024 as rates fell. They note new accounts get a better rate than existing customers, and the help line could not say what would happen on reopening.
Reddit · r/Banking · 403 days ago
Delighted after many years; would need a 100k balance at a local bank to get what Ally gives for free.
Reddit · r/fidelityinvestments · 407 days ago
Moved away from Ally nearly two years ago and missed its savings buckets, working around it with a Google Sheets tracker.
Reddit · r/personalfinance · 415 days ago
Had to email identity documents, confirmed with support that the request was real, and the account only activated after they called.
Reddit · r/Banking · 421 days ago
Horrific time with Ally, from customer service issues to math errors; only still likes the buckets.
Reddit · r/personalfinance · 436 days ago
Closed their Amex savings account for a Fidelity money market fund with a higher yield.
Reddit · r/personalfinance · 437 days ago
Moved to Wealthfront after frustrations with SoFi and uses its categories and automatic paycheck splitting, with every category earning the same rate as the main cash account.
Reddit · r/personalfinance · 437 days ago
Uses Capital One 360 Performance Savings accounts for emergency and house funds, both accessible in one login.
Reddit · r/Banking · 443 days ago
Has used Barclays for savings for years with no issues.
Reddit · r/Banking · 446 days ago
Marcus locked the account and would not let them wire a CD back because they could not verify identity.
Reddit · r/personalfinance · 454 days ago
Has an Amex savings account that started at a higher rate and fell steadily, moving part of it to Treasury bills, but never had trouble withdrawing or making free ACH transfers.
Reddit · r/Banking · 471 days ago
Long-time customer whose account was restricted, calls it a nightmare to regain access and says customer service has gone downhill, so they withdrew everything.
Reddit · r/personalfinance · 472 days ago
Has used Betterment for years for passive investing and emergency savings, notes the Cash Reserve has no fee, and has had no problems retrieving deposited funds.
Reddit · r/personalfinance · 476 days ago
They use Capital One alongside Marcus. Because Marcus did not allow wires to title companies, they moved the money to Capital One to wire their house down payment.
Reddit · r/Banking · 488 days ago
Easy 95% of the time but could not help with cashier's checks, notarizing or savings bond deposits.
Reddit · r/Banking · 504 days ago
Says their Barclays savings account has been locked for almost a month for no clear reason.
Reddit · r/CreditCards · 507 days ago
Had separate logins for the Amex savings account and a new Gold card and was told they could not be merged, until a second call linked them under one login.
Reddit · r/personalfinance · 521 days ago
They have used Capital One's high-yield savings for years without an issue, and consider any high-yield savings account a good choice.
Reddit · r/personalfinance · 567 days ago
Applied for the Barclays tiered savings account and was asked to email identity documents with no secure portal available, so they went with Ally instead.
Reddit · r/Banking · 577 days ago
They have used the Wealthfront Cash Account for over five years alongside retirement accounts, praising the friendly mobile and web apps, quick transfers to their regular bank, and no problems so far.
Reddit · r/Banking · 577 days ago
They consider Wealthfront fine overall, but an external transfer they tried to make out of the account soon after depositing was canceled because it looked like they were just shuffling money between banks.
Reddit · r/Banking · 577 days ago
They like their Wealthfront Cash Account and have no complaints, especially valuing the included debit card that lets them spend the funds directly instead of transferring money back and forth.
Reddit · r/Banking · 577 days ago
A former Wealthfront account holder who had positive experiences overall, but notes that it is not a bank and that customer service is handled only through messaging, with no phone number.
Reddit · r/Banking · 584 days ago
Transfers out are declined and funds withheld without interest; support is lacking with long holds.
Reddit · r/fidelityinvestments · 599 days ago
Used Ally exclusively for excess cash before standardizing on Fidelity money market funds, valuing their auto-liquidate convenience.
Reddit · r/fidelityinvestments · 602 days ago
A transfer link to a Fidelity account that worked the previous week was auto-canceled and unlinked one morning. They suspect an audit process is catching these transfers.
Reddit · r/fidelityinvestments · 602 days ago
They transferred from their Capital One 360 savings to a Fidelity cash management account this week by pushing the transfer from the Capital One side, and it worked.
Reddit · r/fidelityinvestments · 602 days ago
They had trouble sending money from Capital One to a Fidelity CMA. Moving it from savings to Capital One checking via instant transfer first, then pushing to Fidelity, worked, though they do not know why.
Reddit · r/Banking · 602 days ago
Likes Marcus for HYSA and CDs; easy setup and transfers to and from other banks usually within 24 hours.
Reddit · r/fidelityinvestments · 611 days ago
Had an EFT from a newly opened Amex savings account rejected and the account restricted pending verification, causing trouble re-linking it to Fidelity.
Reddit · r/Banking · 616 days ago
Holds a CIT Platinum Savings account and, when they tried to move a large sum out, was offered a higher rate for twelve months with no strings they could spot, leaving them wondering what the catch was.
Reddit · r/Banking · 619 days ago
Opened the savings account, linked their bank and funded it, then was locked out and spent a month proving ownership by emailing a bank statement.
Reddit · r/Banking · 623 days ago
Is a big fan of the Amex savings account, finding it easy to open and to move money in and out over a couple of years.
Reddit · r/personalfinance · 625 days ago
Keeps all their money in a Wealthfront Cash Account earning interest without moving money between checking and savings, and says it has been perfect from day one.
Reddit · r/Banking · 638 days ago
They enjoyed the CIT HYSA but kept hitting login glitches, with the verification step showing other phone numbers and needing several attempts to sign in. They eventually withdrew everything.
Reddit · r/Banking · 640 days ago
Deposited into the Barclays savings account and was locked out when linking an outside bank, going nearly two weeks without access with unhelpful support.
Reddit · r/Banking · 657 days ago
Debit card was compromised and Ally never sent a replacement despite two calls; site also down often.
Reddit · r/Banking · 664 days ago
They opened a Synchrony high yield savings account but could not link their local bank as an external account, and support was no help, leaving them worried about moving funds back out.
Reddit · r/fidelityinvestments · 693 days ago
Closed their Amex savings account to move to a Fidelity CMA for a higher rate.
Reddit · r/fidelityinvestments · 693 days ago
Wired a large sum from their Amex savings account to Fidelity and found the funds available the same day with no fees on either end.
Reddit · r/Banking · 696 days ago
Sent in requested documents to open a Barclays savings account and a month later heard nothing back despite support promising a date.
Reddit · r/Banking · 699 days ago
Deposited into the Barclays savings account and was locked out as a restricted account with no physical branch and limited customer service hours.
Reddit · r/Banking · 705 days ago
Left the Amex savings account for a higher-rate online bank, advising to shop around and check FDIC insurance.
Reddit · r/personalfinance · 706 days ago
They have kept a CIT HYSA as an emergency fund for a long time with no issues on deposits, but a larger outgoing transfer kept redirecting to a promo-rate offer page, so they had to split it into smaller transfers.